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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 3rdgenderfromthesun
  • Visitor
  • 7702 Views
  • 55 replies
  • 7 likes
  • Other
  • 7702 Views
  • 55 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19254 Views
  • 9 replies
  • 2 likes
  • Other
  • 19254 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify on TV just shows a grey screen

Whenever Spotify on my LG TV is supposed to show the currently playing song's screen, it instead just shows a grey screen and doesn't respond to any input anymore.

  • Regular
  • Whenever Spotify on my LG TV is supposed to show the currently playing song's screen, it instead just shows a grey screen and doesn't respond to any input anymore.
  • Eni
  • Moderator
  • 540 Views
  • 9 replies
  • 0 likes
  • 540 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify connect not synchronize time of played song

PlanPremiumCountryCZDevicePC/LaptopOperating System/SpotifyWindows 10 (microsoft store) - playing device - Spotify pro Windows (64bitová verze)1.2.40.599.g606b7f29Windows 11 (microsoft store) - connected device - Spotify pro Windows (64bitová verze)1...

  • Music Fan
  • Plan Premium Country CZ Device PC/Laptop Operating System/Spotify Windows 10 (microsoft store) - playing device - Spotify pro Windows (64bitová verze) 1.2.40.599.g606b7f29 Windows 11 (micros...
  • tinouc
  • Casual Listener
  • 3616 Views
  • 42 replies
  • 8 likes
  • spotify connect
  • 3616 Views
  • 42 replies
  • 8 likes

Solved!! offline not working with Samsung Gear Sport

I run without my phone, using the Spotify app in offline mode with the Samsung Gear Sport. The app is nearly useless; although my 200-song playlist is downloaded, it only shows the first 20 or so songs. It often gets hung up where it stops playing al...

  • Regular
  • I run without my phone, using the Spotify app in offline mode with the Samsung Gear Sport.  The app is nearly useless; although my 200-song playlist is downloaded, it only shows the first 2...
  • ZeppyAudio71
  • Newbie
  • 26510 Views
  • 105 replies
  • 13 likes
  • 26510 Views
  • 105 replies
  • 13 likes

Superuser Contribution Songs Cannot be Played only from my account

Hi. I have been trying play songs on my account from a few days. I tried playing on different devices but as soon as I click the song it appears and dissappears. I am unable to play any song. I made a new account to check if it's the phone or account...

  • Visitor
  • Hi. I have been trying play songs on my account from a few days. I tried playing on different devices but as soon as I click the song it appears and dissappears. I am unable to play any song. I made ...
  • Yordan
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs automatically shuffle

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy s10Operating SystemAndroid 11 My Question or IssueEvery time I open the Spotify app on Android, my liked songs are set to shuffle as default. I almost never want to shuffle my liked songs. WHY does it...

  • Visitor
  • Plan Premium Country Netherlands Device Samsung Galaxy s10 Operating System Android 11   My Question or Issue Every time I open the Spotify app on Android, my liked songs are set to sh...
  • Joan
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • music
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to see my 2023 spotify wrapped again. Is there anyway i can?

I need proof and/or want to see what my spotify wrapped details included. I thought it was Interesting first time around but didn't end up getting screen shots of any of it.

  • Visitor
  • I need proof and/or want to see what my spotify wrapped details included. I thought it was Interesting first time around but didn't end up getting screen shots of any of it.
  • MihailY
  • Moderator
  • 44681 Views
  • 5 replies
  • 1 likes
  • 44681 Views
  • 5 replies
  • 1 likes

Superuser Contribution How do I stop receiving notifications from artists I don't even follow

I keep getting new release notifications for an artist called Santhu Omkar. I don't follow that user or the featured artists in their singles, or any related genre or podcast. I checked my profile for any related artists I am following or if I am acc...

  • Regular
  • I keep getting new release notifications for an artist called Santhu Omkar. I don't follow that user or the featured artists in their singles, or any related genre or podcast. I checked my profile fo...
  • MihailY
  • Moderator
  • 557 Views
  • 9 replies
  • 1 likes
  • 557 Views
  • 9 replies
  • 1 likes

Can I take down a playlist stolen from me?

So, someone stole my playlist which I created, it was copied down to the playlists cover (a picture I had taken on my own phone) and the person blocked my account afterwards, I also think they may have sent a bot out to report my playlist which lead ...

  • Newbie
  • So, someone stole my playlist which I created, it was copied down to the playlists cover (a picture I had taken on my own phone) and the person blocked my account afterwards, I also think they may ha...
  • Caprica6
  • Casual Listener
  • 880 Views
  • 3 replies
  • 1 likes
  • 880 Views
  • 3 replies
  • 1 likes

Superuser Contribution "Episodes Unavailable"

PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm trying to listen to my podcasts, but every podcast that i have, all episodes are listed at "unav...

  • Visitor
  •   Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue Im...
  • OscarDC
  • Moderator
  • 595 Views
  • 1 replies
  • 0 likes
  • Other
  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on the TV has a different playlist than the computer

I am a Premium user with my family. But one of my children's Spotify on the TV has a different playlist than the one on his computer.The playlist on the computer is almost nothing, but the TV has a long list of music that it would also like to listen...

  • Newbie
  • I am a Premium user with my family. But one of my children's Spotify on the TV has a different playlist than the one on his computer.The playlist on the computer is almost nothing, but the TV has a l...
  • Eni
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Can't upload files from phone to podcast now

Not sure why you can't upload files but in the end it will only hurt you because we can find another place for our podcast. Today is the second day that your app will not upload files. I won't wait long for the fix because after this email I will fin...

  • Visitor
  • Not sure why you can't upload files but in the end it will only hurt you because we can find another place for our podcast. Today is the second day that your app will not upload files. I won't wait l...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Navigation Issue: Glitch in navigation between songs within the Album

Hi Spotify team, While connecting my Android mobile to a Samsung sound bar using the Wi-Fi connectivity feature and trying to play songs from the Android app, I'm experiencing an issue where switching between songs within an album fails. In other wor...

  • Newbie
  • Hi Spotify team,   While connecting my Android mobile to a Samsung sound bar using the Wi-Fi connectivity feature and trying to play songs from the Android app, I'm experiencing an issue where...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] What's New page is limiting the amount of releases to list

PlanPremiumDeviceDesktopOperating SystemWindows 10My Question or IssueI noticed recently the amount of releases that will load in the What's New section will stop when scrolling down a certain amount on the desktop app. The mobile app loads a lot mor...

  • Newbie
  • Plan Premium Device Desktop Operating System Windows 10 My Question or Issue I noticed recently the amount of releases that will load in the What's New section will stop when scrolling down a ...
  • mrqlub
  • Newbie
  • 376 Views
  • 6 replies
  • 1 likes
  • music
  • 376 Views
  • 6 replies
  • 1 likes

Superuser Contribution Alexa won't play Spotify

A few days ago, my Alexa (Echo 3rd gen) stopped playing Spotify. I say, play tunes. She goes, Tunes from Spotify. Like she normally does. Then... A beautiful playlist of silence errupts in my room i.e she doesn't actually play it. This is really anno...

  • Casual Listener
  • A few days ago, my Alexa (Echo 3rd gen) stopped playing Spotify. I say, play tunes. She goes, Tunes from Spotify. Like she normally does. Then... A beautiful playlist of silence errupts in my room i....
  • Not applicable
  • 100368 Views
  • 118 replies
  • 17 likes
  • 100368 Views
  • 118 replies
  • 17 likes

Superuser Contribution The image should not disappear in dark mode.

When dark mode is activated, making the background image 80% or 90% black would be sufficient. We still want to see the image.

  • Newbie
  • When dark mode is activated, making the background image 80% or 90% black would be sufficient. We still want to see the image.
  • Elena
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • TV
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue is greyed out

Queue button greyed out suddenly, tried clean installing, logging in again, restarted device but its still the same

  • Visitor
  • Queue button greyed out suddenly, tried clean installing, logging in again, restarted device but its still the same
  • Vasil
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution why are my songs glitching and bugging out when im listening to them

When im listening with my PAID subscription I'm getting random buffering and glitching that skips a few seconds in the song. Why is this happening? It keeps happening on both my mobile, laptop and PC where I have the app installed with family premium...

  • Visitor
  • When im listening with my PAID subscription I'm getting random buffering and glitching that skips a few seconds in the song. Why is this happening? It keeps happening on both my mobile, laptop and PC...
  • Yordan
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

How do we contact Spotify?

There is NO "contact us" button anywhere. Would love to talk to a customer service representative

  • Visitor
  • There is NO "contact us" button anywhere. Would love to talk to a customer service representative
  • AdamDamon
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Random playlists are getting added to my library without my consent

Recently songs and playlists from various artists I have never heard of keep getting added to my spotify library. These are songs from "Mergim Mjeku", "Per ty", "Jefferson Moraes", and "Marcia Fellipe". Songs such as "A Bar song" by "Shaboozey" have ...

  • Newbie
  • Recently songs and playlists from various artists I have never heard of keep getting added to my spotify library. These are songs from "Mergim Mjeku", "Per ty", "Jefferson Moraes", and "Marcia Fellip...
  • osornios
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Album taken down unfairly/New distributor?

Hello, my album that was released four years ago was taken down by Spotify and distributor. Someone sent bots a few months ago and they just decided to remove one of my albums. They didn't care about anything I had to say. The y just removed it and p...

  • Casual Listener
  • Hello,  my album that was released four years ago was taken down by Spotify and distributor. Someone sent bots a few months ago and they just decided to remove one of my albums. They didn't care...
  • 176 Views
  • 0 replies
  • 0 likes
  • music
  • 176 Views
  • 0 replies
  • 0 likes