Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 11991 Views
  • 80 replies
  • 9 likes
  • Other
  • 11991 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20468 Views
  • 9 replies
  • 2 likes
  • Other
  • 20468 Views
  • 9 replies
  • 2 likes

Superuser Contribution Lost access to queue DJ took over.

Help! The DJ feature has replaced the queue button, can't clear queue or see what's in queue. This feels more like Pandora having a feature the seems impossible to remove. The idea is awesome but please make ot optional to use. After 7 years here thi...

  • Newbie
  • Help! The DJ feature has replaced the queue button, can't clear queue or see what's in queue. This feels more like Pandora having a feature the seems impossible to remove. The idea is awesome but ple...
  • LoriT1
  • Visitor
  • 2389 Views
  • 9 replies
  • 0 likes
  • 2389 Views
  • 9 replies
  • 0 likes

Superuser Contribution Pixel Watch 2 can't control music on main screen until app force shut down or watch restart

PlanPremiumCountryHungaryDevicePixel 3, Pixel 8 Pro, Samsung S32, Nest Hub, any else...Operating Systemlatest on every device My Question or IssueThe problem started around 2024 february.The problem is that on my Pixel Watch 2 the Spotify isn't able ...

  • Regular
  • Plan Premium Country Hungary Device Pixel 3, Pixel 8 Pro, Samsung S32, Nest Hub, any else... Operating System latest on every device   My Question or Issue The problem started around 2...
  • pedroassuncao
  • Visitor
  • 1485 Views
  • 8 replies
  • 1 likes
  • Connect
    Other
  • 1485 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify connect skip track every 6 sec on my blusound power node…?

1st track plays ok, next track only plays 6 sec before ot swticj to next track in playlist. Doesn’t matter if I play from iOS or windows computer.

  • Visitor
  • 1st track plays ok, next track only plays 6 sec before ot swticj to next track in playlist. Doesn’t matter if I play from iOS or windows computer.
  • Eni
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change Podcast Category

Hello there! I need some help with changing the category for my podcast. I have a podcast about (European, classic) football, but despite assigning the correct category, Spotify always lists it under "American football." I've tried everything availab...

  • Visitor
  • Hello there!   I need some help with changing the category for my podcast. I have a podcast about (European, classic) football, but despite assigning the correct category, Spotify always lists...
  • TanyaS
  • Spotify Star
  • 329 Views
  • 1 replies
  • 1 likes
  • 329 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to make a collaborative playlist?

About 2 months ago, I made a collaborative playlist. Now, I can't. I can't see the collaborative opinion, when I click the '...' button. Is this fuction avaible?

  • Visitor
  • About 2 months ago, I made a collaborative playlist. Now, I can't. I can't see the collaborative opinion, when I click the '...' button. Is this fuction avaible?
  • Vasil
  • Moderator
  • 5319 Views
  • 8 replies
  • 1 likes
  • 5319 Views
  • 8 replies
  • 1 likes

How do i become a spotify beta tester

I wanna become a spotify beta/alpha tester, to also have all these cool new functions, would he so great

  • Visitor
  • I wanna become a spotify beta/alpha tester, to also have all these cool new functions, would he so great
  • Maxim
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plagiarized Music

I was not able to make a copyright claim through the form for these songs as I am not the original rights holder for these songs. However, as a fan of the artist's work, I felt I had to make a post to let Spotify users not stream these songs as they ...

  • Newbie
  • I was not able to make a copyright claim through the form for these songs as I am not the original rights holder for these songs. However, as a fan of the artist's work, I felt I had to make a post t...
  • greebo7
  • Newbie
  • 497 Views
  • 4 replies
  • 3 likes
  • music
    Other
  • 497 Views
  • 4 replies
  • 3 likes

Superuser Contribution Spotify doesn't work properly with Amazon Echo Dot 4th Generation

PlanPremium FamilyCountryBrazilDeviceAmazon Echo Dot 4th GenerationMy Question or IssueHi, I've been having issues connecting to my Amazon Echo Dot (4th Gen). I use it often as a speaker for Spotify along with my other Amazon devices (namely other 3r...

  • Gig Goer
  • Plan Premium Family Country Brazil Device Amazon Echo Dot 4th Generation My Question or Issue Hi, I've been having issues connecting to my Amazon Echo Dot (4th Gen). I use it often as a spea...
  • Psykk
  • Visitor
  • 8754 Views
  • 44 replies
  • 3 likes
  • Connect
  • 8754 Views
  • 44 replies
  • 3 likes

Superuser Contribution Why I can't play song Ruby by twenty one pilots?

There is a song called Ruby by twenty one pilots I can Save it to the liked songs and I can see it there but can't play it I would really like to have it on Spotify to listen to it so if anyone can help I will Appreciate it

  • Newbie
  • There is a song called Ruby by twenty one pilots I can Save it to the liked songs and I can see it there but can't play it I would really like to have it on Spotify to listen to it so if anyone can h...
  • Joan
  • Moderator
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

A Spotify course has not been made free until the time advertised

I was completing "The 16 Steps to Start and Scale a Multi-Million-Pound Business by Steven Bartlett" course which was advertised as being free to access up until today 23/10/2024, but when I tried to access the course today (23/10/2024), I was unable...

  • Visitor
  • I was completing "The 16 Steps to Start and Scale a Multi-Million-Pound Business by Steven Bartlett" course which was advertised as being free to access up until today 23/10/2024, but when I tried to...
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Amazon Echo] Can Alexa play my "Liked Songs"?

Hello,Is it possible to play my "Liked Songs" (marked with ) on Spotify with Amazon Echo?For other playlists, I can play them by saying "Alexa, play the playlist [***] on Spotify", but this doesn't seem to work with my "Liked Songs".

  • Visitor
  • Hello, Is it possible to play my "Liked Songs" (marked with ❤️) on Spotify with Amazon Echo? For other playlists, I can play them by saying "Alexa, play the playlist [***] on Spotify", but this doe...
  • Glennygrab
  • Visitor
  • 23835 Views
  • 33 replies
  • 4 likes
  • Other
  • 23835 Views
  • 33 replies
  • 4 likes

Solved!!Superuser Contribution Spotify no longer shows my BluOs player

PremiumCountryNetherlandsDeviceiPhone SE, Dell laptopOperating SystemiOS 10, Windows 10My Question or IssueSpotify (on my laptop and iPhone) has stopped showing my BluOs device since yesterday. I have not made any changes to software or settings myse...

  • Casual Listener
  •     Premium Country Netherlands Device iPhone SE, Dell laptop Operating System iOS 10, Windows 10 My Question or Issue Spotify (on my laptop and iPhone) has stopped showing my Blu...
  • 1968Dodge
  • Newbie
  • 4709 Views
  • 7 replies
  • 0 likes
  • Other
  • 4709 Views
  • 7 replies
  • 0 likes

Superuser Contribution End of albums get cut off

All my albums keep getting cut off on the last song 5 seconds before it ends. I have crossfade down, gap less playback off, auto play off; I've tried logging out twice, resetting my device but it still does it. PlanFree/PremiumCountry Device(iPhone 8...

  • Visitor
  • All my albums keep getting cut off on the last song 5 seconds before it ends. I have crossfade down, gap less playback off, auto play off; I've tried logging out twice, resetting my device but it sti...
  • Ivelina
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • music
    Samsung
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify kept on being connected to an unknown Web player.

It just happen and I've never open Spotify on devices other than mine. I've changed both email and Spotify p/w, log out, but it will still suddenly get connected to a Web browser I don't know from where.

  • Visitor
  • It just happen and I've never open Spotify on devices other than mine. I've changed both email and Spotify p/w, log out, but it will still suddenly get connected to a Web browser I don't know from wh...
  • Vasil
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution I get "something went wrong try reloading the page" on the home section.

When I login to Spotify I get an error that says "Something went wrong, try reloading page." on the home section. I can login to other accounts and they load. But no matter what network I'm on, or what browser I'm using, I get the error on my account...

  • Visitor
  • When I login to Spotify I get an error that says "Something went wrong, try reloading page." on the home section. I can login to other accounts and they load. But no matter what network I'm on, or wh...
  • Joan
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does the Spotify equalizer switch to specific presets for different music?

There's a number of presets in the Spotify equalizer.does it swith to the kind of music that is being played?

  • Newbie
  • There's a number of presets in the Spotify equalizer. does it swith to the kind of music that is being played?
  • Yordan
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes