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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 886 Views
  • 7 replies
  • 2 likes
  • Other
  • 886 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17304 Views
  • 8 replies
  • 1 likes
  • Other
  • 17304 Views
  • 8 replies
  • 1 likes

Superuser Contribution Available devices

PlanPremiumCountry GermanyDeviceSamsung Galaxy s9+, Android Oreo car radioOperating SystemAndroid OreoMy Question or IssueHello,I connect my car radio unit to the internet using my phones hotspot.But i can't use this connection to stream music via "a...

  • Casual Listener
  • Plan Premium Country    Germany Device Samsung Galaxy s9+, Android Oreo car radio Operating System Android Oreo My Question or Issue Hello, I connect my car radio unit to th...
  • Katerina
  • Spotify Legend
  • 1166 Views
  • 3 replies
  • 0 likes
  • Connect
  • 1166 Views
  • 3 replies
  • 0 likes

Innapropriate ads need to be reported

I've heard an ad for a metal playlist four times now that blatantly threw an f-bomb within seconds of it playing. I don't know about you, but its kinda of an offensive word and super unprofessional for companies to use language in its advertisements ...

  • Newbie
  • I've heard an ad for a metal playlist four times now that blatantly threw an f-bomb within seconds of it playing. I don't know about you, but its kinda of an offensive word and super unprofessional f...
  • 334 Views
  • 0 replies
  • 4 likes
  • music
  • 334 Views
  • 0 replies
  • 4 likes

Google home mini plays alternate versions of songs.

When I ask my google home mini to play certain songs, it plays alternate versions of the song, usually live versions. For example, when I ask it to play one by Metallica, it plays a live version of the song.

  • Newbie
  • When I ask my google home mini to play certain songs, it plays alternate versions of the song, usually live versions. For example, when I ask it to play one by Metallica, it plays a live version...
  • 344 Views
  • 0 replies
  • 1 likes
  • Other
  • 344 Views
  • 0 replies
  • 1 likes

Random Songs Throughout All Playlists Grayed Out

I've had Spotify premium since 2009, but I've never ran into this issue and people have had similar problems, but I can't quite get close to what's going on here. This morning I woke up and random songs have been greyed out and unplayable on both of ...

  • Newbie
  • I've had Spotify premium since 2009, but I've never ran into this issue and people have had similar problems, but I can't quite get close to what's going on here. This morning I woke up and random so...
  • 384 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 384 Views
  • 0 replies
  • 0 likes

Policing commercial use of Spotify

How do Spotify police it's use in commercial contexts - for example Bars, Restaurants etc? Know you're only support personal use, but we all know that businesses use Spotify a lot when they shouldn't. How can they even tell if someone is using it com...

  • Casual Listener
  •   How do Spotify police it's use in commercial contexts - for example Bars, Restaurants etc? Know you're only support personal use, but we all know that businesses use Spotify a lot when they s...
  • SonicEmporium
  • Casual Listener
  • 1467 Views
  • 3 replies
  • 1 likes
  • business
  • 1467 Views
  • 3 replies
  • 1 likes

[Mobile][Social] Choosing multiple fav artists or songs on Tinder profile

Now it's listing some random artists which I have listened by accident. Not my favorite music and I don't talk about anthem song.

  • Regular
  • Now it's listing some random artists which I have listened by accident. Not my favorite music and I don't talk about anthem song.
  • 762 Views
  • 0 replies
  • 1 likes
  • Mobile
    Social
  • 762 Views
  • 0 replies
  • 1 likes

Superuser Contribution App Auto-plays Unwanted Songs in the Background

My Question or Issue As soon as I launch Spotify on my Phone, Web Player (Chrome) seems to develop a life of its own and goes into auto play of questionable songs and playlists. Stopping it doesn't help - after a couple of seconds it skips to another...

  • Casual Listener
  • My Question or Issue  As soon as I launch Spotify on my Phone, Web Player (Chrome) seems to develop a life of its own and goes into auto play of questionable songs and playlists. Stopping it do...
  • Jemi
  • Spotify Legend
  • 553 Views
  • 3 replies
  • 1 likes
  • 553 Views
  • 3 replies
  • 1 likes

Superuser Contribution Discovery Weekly List is not Updating after several Weeks of Spotify Usage

Hi,my "Your Discovery Weekly" Playlist is not updating on Mondays as it should.While my account is a bit older I use Spotify regulary since approx 2 month and am a premium Member since 3 weeks. What can I do to ensure the List is updated weekly ? Sim...

  • Newbie
  • Hi, my "Your Discovery Weekly" Playlist is not updating on Mondays as it should. While my account is a bit older I use Spotify regulary since approx 2 month and am a premium Member since 3 weeks. ...
  • Katerina
  • Spotify Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • Other
  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invite people listen together a playlist with chat function

Is the any possibilty for Spotify to make a function in the app there you can invite friends to listen a playlist?, listen the music togheter with chat, there we can chat and listen, listeners can suggest a song and the owner av playlist can add it i...

  • Newbie
  • Is the any possibilty for Spotify to make a function in the app there you can invite friends to listen a playlist?, listen the music togheter with chat, there we can chat and listen, listeners can su...
  • Katerina
  • Spotify Legend
  • 736 Views
  • 1 replies
  • 0 likes
  • 736 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Why is so hard to implement a queue that works like a queue?

PlanPremiumCountryBrazilDeviceGalaxy 7Operating SystemAndroid The Add to Queue function in Android Devices is messy and confusing and apparently people at Spotify don't pay attemption on what paying customers think about this. Everybody in every part...

  • Music Fan
  •   Plan Premium Country Brazil Device Galaxy 7 Operating System Android     The Add to Queue function in Android Devices is messy and confusing and apparently  people at...
  • vzamora
  • Music Fan
  • 1167 Views
  • 6 replies
  • 0 likes
  • Other
  • 1167 Views
  • 6 replies
  • 0 likes

Superuser Contribution Grayed out local files and more

PlanPremiumCountry SwedenDevice(PC, Samsung Galaxy Core Prime)Operating System(Windows 10, Andriod) My Question or Issue I have many local files that I listen to through Spotify. I've imported them through Windows Media Player and most of them functi...

  • Newbie
  • Plan Premium Country  Sweden Device (PC, Samsung Galaxy Core Prime) Operating System (Windows 10, Andriod)   My Question or Issue  I have many local files that I listen to th...
  • Jemi
  • Spotify Legend
  • 6639 Views
  • 3 replies
  • 1 likes
  • Other
  • 6639 Views
  • 3 replies
  • 1 likes

Superuser Contribution unable to login with Facebook account on the Samsung Galaxy Watch

On my new Samsung Galaxy watch I can't login with my Facebook account. I see the error message "unable to login" even though my login and password (Facebook) are correct. Bluetooth is set "off" and WLAN is set "on". I checked the Facebook login datas...

  • Newbie
  • On my new Samsung Galaxy watch I can't login with my Facebook account. I see the error message "unable to login" even though my login and password (Facebook) are correct. Bluetooth is set "off" ...
  • Katerina
  • Spotify Legend
  • 817 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 817 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to install the spotify in my Xbox? (Student in Canada, but in India for few months)

I am a Indian Student in Canada and I have the Student discount Subscription. I bought a xbox in India. I am in India for few months, how do i install the spotify app? Its not in the store as my microsoft account is in india

  • Newbie
  • I am a Indian Student in Canada and I have the Student discount Subscription. I bought a xbox in India. I am in India for few months, how do i install the spotify app? Its not in the store ...
  • Katerina
  • Spotify Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • Other
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop 3rd party using my device with Spotify Connect

I have been unable to find the answer on these forums but if anyone can point me in the right direction then please do. The problem I have is that a friend used their Spotify account to connect and stream via my AV amp but is now able to do that at a...

  • Newbie
  • I have been unable to find the answer on these forums but if anyone can point me in the right direction then please do.   The problem I have is that a friend used their Spotify account to conn...
  • Katerina
  • Spotify Legend
  • 622 Views
  • 1 replies
  • 0 likes
  • Denon
  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution Most of my content gone - EDIT: problem is now spontaneously logged into different account

EDIT: I did finally figure out my web player somehow spontaneously logged me into a different account I didn't know I had, and my password for my usual account didn't work. The issue was it logged me in as "lilacks92" (which is also my email) instead...

  • Visitor
  • ...ry to figure out what was going on I clicked SOMETHING, I thought it was my username in the lower lefthand corner, and it displayed my public playlists only. So I thought I had been logged out s...
  • Katerina
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Other
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't want to use the web player

PlanPremiumCountry Sweden Operating SystemWindows 10 My Question or IssueI don't want to use the spotify webplayer. But Spotify insist I use it. How do I get rid of it? Every time I press a Spotify link that someone shared, the web player starts. I w...

  • Casual Listener
  • Plan Premium Country  Sweden   Operating System Windows 10   My Question or Issue I don't want to use the spotify webplayer. But Spotify insist I use it. How do I get rid of i...
  • Katerina
  • Spotify Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • Other
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mighty Audio Player not recognising Family Premium Account

Hi, I'm trying to connect the Mighty Audio player to my Spotify Account. When trying to connect I just receive an error that I don't have a premium account. I have a family premium account, which according to Spotify is the same as a normal one. Why ...

  • Newbie
  • Hi,    I'm trying to connect the Mighty Audio player to my Spotify Account. When trying to connect I just receive an error that I don't have a premium account. I have a family premium acc...
  • Katerina
  • Spotify Legend
  • 1737 Views
  • 1 replies
  • 0 likes
  • audio
    Mighty
  • 1737 Views
  • 1 replies
  • 0 likes

Spotify Xbox One app won’t load.

I’ve checked to make sure my system and Spotify itself are updated, other things that require internet are working, but Spotify is just infinitely loading. EDIT: I haven't checked this message ever since I posted it since the app just started working...

  • Casual Listener
  • I’ve checked to make sure my system and Spotify itself are updated, other things that require internet are working, but Spotify is just infinitely loading. EDIT: I haven't checked this message ever s...
  • DwigthJoker
  • Newbie
  • 20729 Views
  • 30 replies
  • 9 likes
  • Other
  • 20729 Views
  • 30 replies
  • 9 likes

CD Image shows "Pera Flora"

My recent release is showing an image with a white background and black text "pera flora" .. why is that ? The same song on other site distributed to are showing the correct image. how can i fix it?

  • Casual Listener
  •   My recent release is showing an image with a white background and black text "pera flora" .. why is that ? The same song on other site distributed to are showing the correct image. how can i ...
  • Nico
  • Community Legend
  • 444 Views
  • 3 replies
  • 0 likes
  • Other
  • 444 Views
  • 3 replies
  • 0 likes

How can I listen to spotify while at work with no phone, tablet or computer?

I am currently a Spotify premium user and I am looking for a solution to my problem. I would like to listen to spotify while at work however the problem is my workplace has a no phone policy. The other problem being that I work underground and as suc...

  • Casual Listener
  •   I am currently a Spotify premium user and I am looking for a solution to my problem. I would like to listen to spotify while at work however the problem is my workplace has a no phone policy....
  • Bethany_Dawn
  • Community Legend
  • 855 Views
  • 1 replies
  • 0 likes
  • music
  • 855 Views
  • 1 replies
  • 0 likes