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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • JelenJ
  • Newbie
  • 969 Views
  • 9 replies
  • 3 likes
  • Other
  • 969 Views
  • 9 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17339 Views
  • 8 replies
  • 1 likes
  • Other
  • 17339 Views
  • 8 replies
  • 1 likes

Beat Fever

Chicos necesito de su ayuda. Hace un tiempo estoy en um juego de musica llamado Beat Fever. El problema es que por un error del juego, mi cuenta de spotify, se asoció a otra cuenta de beat fever (no la mía) y no puedo desvincular esa cuenta erronea y...

  • Newbie
  • Chicos necesito de su ayuda. Hace un tiempo estoy en um juego de musica llamado Beat Fever. El problema es que por un error del juego, mi cuenta de spotify, se asoció a otra cuenta de beat fever (no ...
  • Jose_M
  • Spotify Star
  • 521 Views
  • 1 replies
  • 1 likes
  • Other
  • 521 Views
  • 1 replies
  • 1 likes

Samsung Smart TV UI bug

PlanPremiumCountryUnited KingdomDeviceSamsung UE49MU8000Operating SystemTizen? My IssueWhen launching songs from playlists that have a genius behind the lyrics supplement, the actual play screen will close to the main browse screen. This also happens...

  • Newbie
  • Plan Premium Country United Kingdom Device Samsung UE49MU8000 Operating System Tizen?   My Issue When launching songs from playlists that have a genius behind the lyrics supplement, ...
  • Nico
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 448 Views
  • 1 replies
  • 0 likes

Solved!! Problems following Web API Tutorial

Sorry if this is not the right place to post about this.But I'm following the Web API Tutorial at https://developer.spotify.com/documentation/web-api/quick-start/I have a problem and after Login in, the page returns to the same Login and not as shown...

  • Casual Listener
  • Sorry if this is not the right place to post about this. But I'm following the Web API Tutorial at https://developer.spotify.com/documentation/web-api/quick-start/ I have a problem and after Login ...
  • Nico
  • Community Legend
  • 869 Views
  • 3 replies
  • 0 likes
  • Connect
  • 869 Views
  • 3 replies
  • 0 likes

Solved!! Discover Weekly image not changing

So my discover weekly has stayed the same for a year or so even tho i've change my Facebook profile picture multiple times. I've tried various things to resolve this: Removed facebook link, unfollowed playlist, waited a while, etc but none have worke...

  • Casual Listener
  • So my discover weekly has stayed the same for a year or so even tho i've change my Facebook profile picture multiple times.   I've tried various things to resolve this: Removed facebook link, ...
  • Nico
  • Community Legend
  • 704 Views
  • 4 replies
  • 0 likes
  • Other
  • 704 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify for samsung gear fit 2 pro

PlanPremiumCountry IsarelDeviceSamsung Gear Fit2 ProOperating SystemTizen My Question or Issue Hello,It seems that there is no way for me to install spotify on my Gear Fit2 Pro.is there a way to get spotify on my device no through the Galaxy Apps app...

  • Casual Listener
  •   Plan Premium Country  Isarel Device Samsung Gear Fit2 Pro Operating System Tizen   My Question or Issue  Hello, It seems that there is no way for me to install spoti...
  • Peter
  • Spotify Legend
  • 1281 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 1281 Views
  • 3 replies
  • 0 likes

Spotiify Web Player issues?

Plan*PremiumCountry *USADeviceWeb player My Question or Issue SO I kinda let a week pass with my Web player not working. First, if i click on a song i want to hear, it 'skips' 3-5 songs down a list and plays the one it landed on. But it doesn't play ...

  • Newbie
  • Plan *Premium Country  *USA Device Web player      My Question or Issue  SO I kinda let a week pass with my Web player not working. First, if i click on a song i wan...
  • Nico
  • Community Legend
  • 650 Views
  • 1 replies
  • 0 likes
  • Other
  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution Support for Samsung gear fit2 (Israel)?

Hi, I have recently purchased a Samsung gear fit2 pro Smart Watch, with the promise that it enables Spotify. However, the Spotify app isn't available for installation in my Samsung "Smart Gear" app store. Any idea why?* I am a premium Spotify user.* ...

  • Newbie
  • Hi, I have recently purchased a Samsung gear fit2 pro Smart Watch, with the promise that it enables Spotify. However, the Spotify app isn't available for installation  in my Samsung "Smart ...
  • Peter
  • Spotify Legend
  • 733 Views
  • 3 replies
  • 2 likes
  • 733 Views
  • 3 replies
  • 2 likes

Superuser Contribution Cannot Reconnect to Hulu

PlanStudent PremiumCountry United States My Question or Issue I am not able to reconnect my hulu account with my spotify account. I missed a payment, and I have not figured out to reconnect since. Under my account overview, it just says "start watchi...

  • Newbie
  • Plan Student Premium Country  United States   My Question or Issue  I am not able to reconnect my hulu account with my spotify account. I missed a payment, and I have not figured...
  • Peter
  • Spotify Legend
  • 630 Views
  • 1 replies
  • 0 likes
  • Connect
  • 630 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Play Button only preview

PlanFree/PremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSpotify Play Button doesn't seem to work anymore the way it did before, on any browser. Now, when you choose a track in the Spotify Play Button, you can only listen to...

  • Newbie
  • Plan Free/Premium Country Italy Device PC Operating System Windows 10   My Question or Issue Spotify Play Button doesn't seem to work anymore the way it did before, on any browser. Now...
  • Ivellios
  • Casual Listener
  • 20288 Views
  • 7 replies
  • 4 likes
  • music
  • 20288 Views
  • 7 replies
  • 4 likes

Superuser Contribution Bad music quality after upload!?

PlanFree/PremiumCountryRich Text The NetherlandsDeviceSamsung galaxyOperating System windows 10My Question or Issue Today my first 2 songs are released on spotify, I was so happy untill I listened to the songs... The quality seems to be so much lower...

  • Newbie
  • Plan Free/Premium CountryRich Text  The Netherlands Device Samsung galaxy Operating System   windows 10 My Question or Issue  Today my first 2 songs are released on spotify, ...
  • Peter
  • Spotify Legend
  • 2048 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 2048 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cant move songs to "next in queue" when playing on a Sonos

Hello everyone, I'm experiencing trouble with moving songs from one of my playlists to the playing queue whenever I'm playing a song on my Sonos. Spotify confirms that the song was added to the queue but the queue is still empty. When I switch from p...

  • Newbie
  • Hello everyone,   I'm experiencing trouble with moving songs from one of my playlists to the playing queue whenever I'm playing a song on my Sonos. Spotify confirms that the song was added to ...
  • Peter
  • Spotify Legend
  • 1339 Views
  • 3 replies
  • 2 likes
  • Connect
  • 1339 Views
  • 3 replies
  • 2 likes

Superuser Contribution Estou sendo cobrado por uma conta que não tenho acesso

Fiz uma conta, mas perdi o acesso a ela (não sei mais a senha nem o e-mail) e quero cancelar ela porque estou sendo cobrado e já tenho outra conta. Vou ter que cancelar o cartão ? ou alguém pode me dar uma ajuda aqui ?

  • Newbie
  • Fiz uma conta, mas perdi o acesso a ela (não sei mais a senha nem o e-mail) e quero cancelar ela porque estou sendo cobrado e já tenho outra conta. Vou ter que cancelar o cartão ? ou alguém pode me d...
  • Peter
  • Spotify Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • Connect
    music
  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio function

Maybe i am completely backward and not up to speed with how the latest technology operates, but i feel its impossible to make a comment on this tedious forum. This commet has no reference or connection with the above topic, however I am appallled how...

  • Newbie
  • Maybe i am completely backward and not up to speed with how the latest technology operates, but i feel its impossible to make a comment on this tedious forum. This commet has no reference or connecti...
  • Peter
  • Spotify Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Majority of saved songs are gone

PlanPremiumCountryUSA DeviceAll devices I ownOperating SystemAll OSs I have My Question or IssueI just noticed that the vast majority of my saved songs are no longer in "My Library". Why would this happen? Is there a way to recover the state of my li...

  • Newbie
  • Plan Premium Country USA   Device All devices I own Operating System All OSs I have   My Question or Issue I just noticed that the vast majority of my saved songs are no longer i...
  • TomLegend
  • Spotify Legend
  • 515 Views
  • 5 replies
  • 0 likes
  • Other
  • 515 Views
  • 5 replies
  • 0 likes

Superuser Contribution Shuffle play is not random

PlanFreeCountry ITDeviceWebplayer Operating SystemWin10 My Question or IssueMy playlist has thousand of songs and hundreds of different artists. Whenever I use the randomize button on the webplayer, it will only skip between songs of the first two ar...

  • Casual Listener
  • Plan Free Country  IT Device Webplayer   Operating System Win10   My Question or Issue My playlist has thousand of songs and hundreds of different artists. Whenever I use th...
  • Peter
  • Spotify Legend
  • 720 Views
  • 3 replies
  • 0 likes
  • Other
  • 720 Views
  • 3 replies
  • 0 likes

Superuser Contribution Galaxy watch playlist offline [français]

PlanPremiumCountry FranceDeviceSamsung Galaxy watchOperating System TizenMy Question or Issue Bonjours, Je souhaiterai écouter mes playlist sur la Galaxy watch, le problème c'est que spotify ne me propose pas de les téléchargé. Je peux seulement écou...

  • Casual Listener
  • Plan Premium Country  France Device Samsung Galaxy watch Operating System  Tizen My Question or Issue  Bonjours,    Je souhaiterai écouter mes playlist sur la Gala...
  • Peter
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 409 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Importing iTunes playlists

FamilyPremiumUS DevicePC, iPad, AndroidiOS 10, Android Oreo, Windows 10 I used to be able to import my iTunes playlists into Spotify. But now I cannot find how to do that in the current software.

  • Regular
  • Family Premium US   Device PC, iPad, Android iOS 10, Android Oreo, Windows 10     I used to be able to import my iTunes playlists into Spotify. But now I cannot find how ...
  • Peter
  • Spotify Legend
  • 3401 Views
  • 5 replies
  • 0 likes
  • music
  • 3401 Views
  • 5 replies
  • 0 likes

Can't connect to Web Player

I tried using Chrome, Edge and Firefox on Windows 10.I try to connect to the player by going to: https://open.spotify.com/login. So I click 'login' and another window comes up with "Sorry, I couldn't find that".This happens in Chrome, Edge, and Firef...

  • Casual Listener
  • I tried using Chrome, Edge and Firefox on Windows 10. I try to connect to the player by going to: https://open.spotify.com/login. So I click 'login' and another window comes up with "Sorry, I c...
  • Keanu_C
  • Community Legend
  • 907 Views
  • 5 replies
  • 0 likes
  • Other
  • 907 Views
  • 5 replies
  • 0 likes

Shuffle Broken

For the past few months my shuffle has been broken. (Web Player).Every playlist I go to, the shuffle will only shuffle through the first 150 songs, and usually in the same order. If I select a song further down, it will shuffle the same 150 songs aro...

  • Casual Listener
  •   For the past few months my shuffle has been broken. (Web Player). Every playlist I go to, the shuffle will only shuffle through the first 150 songs, and usually in the same order. If I selec...
  • Martheh
  • Newbie
  • 806 Views
  • 3 replies
  • 2 likes
  • 806 Views
  • 3 replies
  • 2 likes

stops playing music after 9-10 seconds

PlanFreeCountry Canada Operating SystemWindows 10 My Question or IssueSpotify stops playing music at 10 seconds and goes silent while playing the song

  • Newbie
  • Plan Free Country  Canada   Operating System Windows 10   My Question or Issue Spotify stops playing music at 10 seconds and goes silent while playing the song
  • AllanM88
  • Casual Listener
  • 2723 Views
  • 2 replies
  • 4 likes
  • music
    Other
  • 2723 Views
  • 2 replies
  • 4 likes