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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • JelenJ
  • Newbie
  • 979 Views
  • 9 replies
  • 3 likes
  • Other
  • 979 Views
  • 9 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17340 Views
  • 8 replies
  • 1 likes
  • Other
  • 17340 Views
  • 8 replies
  • 1 likes

Superuser Contribution Gear s3 app got many bugs

PlanPremiumCountry Israel DeviceSamsung gear s3SM-R760Operating SystemTizen 3.0.0.2 Spotify Samsung gear version1.0 My Question or Issue Hey, I had started to use Spotify for gear s3, for the last 2 months. Throughout that time, I have faced too many...

  • Gig Goer
  • Plan Premium Country  Israel  Device Samsung gear s3 SM-R760 Operating System Tizen 3.0.0.2   Spotify Samsung gear version 1.0   My Question or Issue   Hey, I ...
  • _Bellagio_
  • Gig Goer
  • 649 Views
  • 2 replies
  • 0 likes
  • Other
    Samsung
  • 649 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify remote controlling Sonos! (no wifi)

I’ve noticed recently that on occasion when in my car & attempting to use Spotify, I sometimes will get no sound through the car - this is usually when I recently have had Spotify app being directed to play through my sonos.just happened to be that 3...

  • Casual Listener
  • I’ve noticed recently that on occasion when in my car & attempting to use Spotify, I sometimes will get no sound through the car - this is usually when I recently have had Spotify app being direc...
  • Alfredo
  • Roadie
  • 3495 Views
  • 3 replies
  • 4 likes
  • Other
  • 3495 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution Spotify running on Yamaha AVR

PlanPremiumCountry USADeviceGalaxy 5s, Yamaha TRS-7790 and Yamaha AV-A770)Operating SystemAndroid My Question or IssueI am a new user and just discovered something I did not know. I was shuting down my system for the night and the music wouldn't stop...

  • Casual Listener
  • Plan Premium Country  USA Device Galaxy 5s, Yamaha TRS-7790 and Yamaha AV-A770) Operating System Android   My Question or Issue I am a new user and just discovered something I did...
  • SadMike
  • Casual Listener
  • 5215 Views
  • 5 replies
  • 1 likes
  • Samsung
  • 5215 Views
  • 5 replies
  • 1 likes

"Hidden" Albums

I've been going through some of my older playlists to clean up ones I no longer need. I've come across examples of albums that no longer appear on the artist page, but because my old playlist included them, I am able to navigate to the album page and...

  • Gig Goer
  • I've been going through some of my older playlists to clean up ones I no longer need.  I've come across examples of albums that no longer appear on the artist page, but because my old playlist i...
  • Jose_M
  • Spotify Star
  • 1953 Views
  • 1 replies
  • 2 likes
  • Other
  • 1953 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playing music on xbox one, through headset not tv

PlanPremiumCountry USADeviceXbox 1Operating SystemMicrosoft OS My Question or Issue I am very glad that Xbox now has the ability to play music in the backround, however I was wondering is there anyway to play the music just through the headset and no...

  • Casual Listener
  • Plan Premium Country  USA Device Xbox 1 Operating System Microsoft OS   My Question or Issue  I am very glad that Xbox now has the ability to play music in the backround, how...
  • Hersheymj
  • Casual Listener
  • 44286 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 44286 Views
  • 3 replies
  • 0 likes

Does Google Home notify Spotify when I tell Google Home I like or don't like a song?

PlanPremiumCountry USADeviceGoogle HomeOperating SystemWin 10 My Question or Issue I play Spotify through Google Home. I tell Google Home that I like or don't like a song and it tells me it will make a note of that. Does this information get back to ...

  • Casual Listener
  • Plan Premium Country  USA Device Google Home Operating System Win 10   My Question or Issue  I play Spotify through Google Home. I tell Google Home that I like or don't like ...
  • Jose_M
  • Spotify Star
  • 624 Views
  • 1 replies
  • 0 likes
  • music
  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution BUG: Song is displayed in embed playlist, but not in app-playlist

Got a strange bug: On position 1 in my playlist is a song ("Forever Young"), which is not in the app-playlist displayed. How do I get that song out of there? I have already emptied and recreated the entire playlist, but this one song is always displa...

  • Regular
  • Got a strange bug: On position 1 in my playlist is a song ("Forever Young"), which is not in the app-playlist displayed. How do I get that song out of there? I have already emptied and recreated the ...
  • Alfredo
  • Roadie
  • 621 Views
  • 3 replies
  • 0 likes
  • Other
  • 621 Views
  • 3 replies
  • 0 likes

Superuser Contribution Web player broken in my browsers

When I log into Spotify web player, the browse page only shows a message, "Enable player in your browser". There's a link below this to an article on enabling DRM media. This is already enabled in both of my browsers (Firefox, Chrome), and there's no...

  • Newbie
  • When I log into Spotify web player, the browse page only shows a message, "Enable player in your browser". There's a link below this to an article on enabling DRM media. This is already enabled in bo...
  • Alfredo
  • Roadie
  • 516 Views
  • 1 replies
  • 0 likes
  • Other
  • 516 Views
  • 1 replies
  • 0 likes

New daily mixes don't appear anymore

PlanPremium DeviceLG G4 and Desktop.Operating SystemAndroid 6.0 and Windows 10 My Question or IssueI have subscribed to premium almost 2 months ago and still i don't get daily mixes daily. I only got 5 daily mixes and now i get nothing.I listen to mu...

  • Casual Listener
  • Plan Premium   Device LG G4 and Desktop. Operating System Android 6.0 and Windows 10   My Question or Issue I have subscribed to premium almost 2 months ago and still i don't ...
  • Noah
  • Spotify Star
  • 2010 Views
  • 3 replies
  • 0 likes
  • Other
  • 2010 Views
  • 3 replies
  • 0 likes

Why can't see the collab playlist?

I've collab a playlist from my Macbook Air, but how come my girlfriend can't see the playlist from her Spotify?I have a premium plan, but she doesn't.

  • Newbie
  • I've collab a playlist from my Macbook Air, but how come my girlfriend can't see the playlist from her Spotify? I have a premium plan, but she doesn't.
  • matfalcon
  • Gig Goer
  • 726 Views
  • 1 replies
  • 0 likes
  • music
  • 726 Views
  • 1 replies
  • 0 likes

[Webplayer] Follow a playlist

I have a spotify premium account and am attempting to make a collaborative playlist with some friends, but they only can use the web player. The steps here : http://www.tomsguide.com/faq/id-2343246/collaborate-spotify-playlist.htmlIndicate that one m...

  • Newbie
  • I have a spotify premium account and am attempting to make a collaborative playlist with some friends, but they only can use the web player. The steps here : http://www.tomsguide.com/faq/id-2343...
  • Keanu_C
  • Community Legend
  • 1191 Views
  • 1 replies
  • 1 likes
  • Other
  • 1191 Views
  • 1 replies
  • 1 likes

Superuser Contribution LG spotify app does not show me saved artists in Your Library

PlanPremiumCountry USADeviceLG TV (WEBOS TV OLED55B7A)Operating System My Question or IssueWhen I select "Your Library" on the TV's app, it only shows my saved Playlists, Albums, and Songs, not Artists. When I search for an Artist, it only shows the ...

  • Newbie
  • Plan Premium Country  USA Device LG TV (WEBOS TV OLED55B7A) Operating System   My Question or Issue When I select "Your Library" on the TV's app, it only shows my saved Playlists, ...
  • Alfredo
  • Roadie
  • 650 Views
  • 1 replies
  • 0 likes
  • Other
  • 650 Views
  • 1 replies
  • 0 likes

Solved!! Cannot see Chromecast Audio device

PlanPremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 11.4.1 with Spotify app 8.4.65.1218My Question or IssueHey team, I just finished speaking to Google & they referred me to you. I cannot get Spotify (I've tried iOS, Windows desktop or Chrom...

  • Regular
  • Plan Premium Country Australia Device iPhone X Operating System iOS 11.4.1 with Spotify app 8.4.65.1218 My Question or Issue Hey team, I just finished speaking to Google & they referred ...
  • iSpace
  • Regular
  • 1343 Views
  • 2 replies
  • 0 likes
  • 1343 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How do I stop songs from getting added to my playlist?

Ever since I let Spotify automatically add Martin Garrix's song 'Ocean' to my playlist, new songs keep getting added to my playlist and appear at the top of the list, below Ocean(Ocean is at the top of the list of the playlist as Spotify auto added i...

  • Casual Listener
  • Ever since I let Spotify automatically add Martin Garrix's song 'Ocean' to my playlist, new songs keep getting added to my playlist and appear at the top of the list, below Ocean(Ocean is at the top ...
  • SergioDavid
  • Roadie
  • 5790 Views
  • 4 replies
  • 0 likes
  • Other
  • 5790 Views
  • 4 replies
  • 0 likes

Superuser Contribution Alexa keeps playing disliked songs

Hello,I recently acquired an Amazon Echo (my first device with Alexa) which is linked to my Spotify Premium account (as a prefered music service). The problem:when I asked Alexa to play specific playlists like Discover Weekly or Release Radar, it kee...

  • Casual Listener
  • Hello, I recently acquired an Amazon Echo (my first device with Alexa) which is linked to my Spotify Premium account (as a prefered music service).   The problem: when I asked Alexa to play ...
  • MrPeer
  • Casual Listener
  • 1186 Views
  • 2 replies
  • 0 likes
  • Connect
  • 1186 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Bad identification of a local file

Hi,I have a problem with several titles from local files.Spotify does not change the audio of the local file but changes its title and artist.For example the song "I'm waiting" by the singer "Medina" is identified as "I'm waiting for you" by "Jeff Me...

  • Regular
  • Hi, I have a problem with several titles from local files. Spotify does not change the audio of the local file but changes its title and artist. For example the song "I'm waiting" by the singe...
  • SergioDavid
  • Roadie
  • 993 Views
  • 4 replies
  • 0 likes
  • music
  • 993 Views
  • 4 replies
  • 0 likes

Web player not working in Firefox 61.0.1 (Ubuntu 18.04)

I get the "Enable player in your browser" message even though DRM is enabled and the computer has been restarted since enabling it. Firefox 61.0.1, Ubuntu 18.04

  • Newbie
  • I get the "Enable player in your browser" message even though DRM is enabled and the computer has been restarted since enabling it.   Firefox 61.0.1, Ubuntu 18.04
  • BiggityBoss
  • Newbie
  • 8635 Views
  • 1 replies
  • 1 likes
  • Other
  • 8635 Views
  • 1 replies
  • 1 likes

Solved!! Problems with Samsung multiroom playback

I am having a lot of problems with playback via the samsung multiroom speakers (wam751 and wam 250), the music is interrupted many many times, almost like there is some buffering problem, yet I can get playback from other services on the same network...

  • Roadie
  • I am having a lot of problems with playback via the samsung multiroom speakers (wam751 and wam 250), the music is interrupted many many times, almost like there is some buffering problem, yet I can g...
  • user-removed
  • Not applicable
  • 28052 Views
  • 94 replies
  • 1 likes
  • Samsung
  • 28052 Views
  • 94 replies
  • 1 likes

Superuser Contribution Spotify changes songs automaticly.

PlanPremiumCountryTurkey DeviceLenovo P2 and Lenovo 750Operating SystemAndroid and Windows 10 My Question or IssueSpotify automaticly changes songs and plays it in Web Player. Sometimes I see 5-6 Web Player on "Devices Available". I am really done wi...

  • Newbie
  • Plan Premium Country Turkey  Device Lenovo P2 and Lenovo 750 Operating System Android and Windows 10   My Question or Issue Spotify automaticly changes songs and plays it in Web P...
  • JulianA_Bogota
  • Roadie
  • 809 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 809 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist play order.

I have a few playlists (wow I hear you say). My problem is that I have a main playlist containing about 400 songs, and I like to listen to them on my google mini when i go to bed, sort of like a lullaby. Trouble is every time I instruct to play my pl...

  • Newbie
  • I have a few playlists (wow I hear you say). My problem is that I have a main playlist containing about 400 songs, and I like to listen to them on my google mini when i go to bed, sort of like a lull...
  • JulianA_Bogota
  • Roadie
  • 650 Views
  • 1 replies
  • 0 likes
  • music
  • 650 Views
  • 1 replies
  • 0 likes