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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • NotARobot9000
  • Visitor
  • 19586 Views
  • 121 replies
  • 13 likes
  • Other
  • 19586 Views
  • 121 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21797 Views
  • 9 replies
  • 2 likes
  • Other
  • 21797 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution How can I delete this list at the top of the app's main page

please see the attached photo.Window, android, ios... every spotify app has this some list at the top area.How the heck can i delete those contents?it's not even my recently or frequently playlist.That Chicago Album i've listened once like few months...

  • Casual Listener
  • please see the attached photo. Window, android, ios... every spotify app has this some list at the top area. How the heck can i delete those contents? it's not even my recently or frequently playl...
  • Docmeduse
  • Newbie
  • 36130 Views
  • 14 replies
  • 5 likes
  • Other
  • 36130 Views
  • 14 replies
  • 5 likes

Solved!!Superuser Contribution smart shuffle shouldnt break local files

When “smart” shuffle is turned on (even for a second as you toggle back to normal shuffle) local files are removed from your playlist. It would be fine if they were added back properly, but while they are removed from the playlist, Spotify decides to...

  • Visitor
  • When “smart” shuffle is turned on (even for a second as you toggle back to normal shuffle) local files are removed from your playlist. It would be fine if they were added back properly, but while the...
  • agreatchaos
  • Newbie
  • 5122 Views
  • 37 replies
  • 17 likes
  • 5122 Views
  • 37 replies
  • 17 likes

Meu plano de 3 meses gratuitos foi cancelado do nada

Bom, eu tinha feito a compra do plano de 3 meses gratuitos no Spotify a um tempo, acredito que dia 27/11, mas, semana passada o plano simplismente foi cancelado antes do prazo (iria acabar dia 27/11/2025), falei com o suporte, não me ajudaram em nada...

  • Casual Listener
  • Bom, eu tinha feito a compra do plano de 3 meses gratuitos no Spotify a um tempo, acredito que dia 27/11, mas, semana passada o plano simplismente foi cancelado antes do prazo (iria acabar dia 27/11/...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Superuser Contribution Autoplay/Similar song function not working for TV apps: LGTV WEBOs/Apple TV 4k

Autoplay/Similar song function not working for TV apps: LGTV WEBOs/Apple TV 4kWhy do the Spotify TV apps not function the same as the desktop or phone version of Spotify. When I search for a song in Spotify using my phone app, after I select the song...

  • Casual Listener
  • Autoplay/Similar song function not working for TV apps: LGTV WEBOs/Apple TV 4k Why do the Spotify TV apps not function the same as the desktop or phone version of Spotify. When I search for a song i...
  • Ximzend
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • Possible Bug
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Can't stream to Google devices

Hi I'm having this problem now. Spotify Connect won't connect to my Google Home devices, such as Google Nest Hub Display. It happened on both ios app and the windows app. On the ios/windows app, it shows "connecting," but never went through. On the G...

  • Casual Listener
  • Hi I'm having this problem now. Spotify Connect won't connect to my Google Home devices, such as Google Nest Hub Display. It happened on both ios app and the windows app. On the ios/windows app, it s...
  • chartz2
  • Regular
  • 1051 Views
  • 14 replies
  • 1 likes
  • 1051 Views
  • 14 replies
  • 1 likes

Superuser Contribution Audiobook purchased on free plan won't play

PlanFreeCountry DeviceGoogle Pixel 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI bought an audiobook on a free plan but it will not play without premium. The charge went through and I listened to a few hours last nigh...

  • Casual Listener
  • Plan Free Country   Device Google Pixel 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I bought an audiobook on a free plan but it will not...
  • Lily77777888
  • Casual Listener
  • 306 Views
  • 4 replies
  • 0 likes
  • 306 Views
  • 4 replies
  • 0 likes

Superuser Contribution General Jam Issues

PlanPremiumCountryUSA DeviceiPhone 13 Pro Max My Question or IssueI have been newly frequently using the jam feature at work with some colleagues and have been experiencing some consistent issues. To put a list of some of them, I will start by prefac...

  • Newbie
  • Plan Premium Country USA   Device iPhone 13 Pro Max   My Question or Issue I have been newly frequently using the jam feature at work with some colleagues and have been experiencin...
  • monkymode
  • Casual Listener
  • 3513 Views
  • 7 replies
  • 0 likes
  • Other
  • 3513 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect stopped working on my receiver Pioneer VSX-930

PlanPremiumCountryDenmarkDevicePioneer VSX-930Operating System.. My Question or IssueI have been using spotify connect for many years on this receiver, but a couple of weeks ago it just stopped working.I can still select my receiver from spotify conn...

  • Casual Listener
  • Plan Premium Country Denmark Device Pioneer VSX-930 Operating System ..   My Question or Issue I have been using spotify connect for many years on this receiver, but a couple of weeks ...
  • Justwantmusic1
  • Newbie
  • 9687 Views
  • 15 replies
  • 0 likes
  • Connect
  • 9687 Views
  • 15 replies
  • 0 likes

Superuser Contribution why do everything single song I listen to have no lyrics? like every song

every song is there no lyrics not a single one there's no lyrics on any songs I've never had lyrics also I thought this was normal but it's wrong I have dip out with no lyrics it never shows also its just says couldn't show lyrics

  • Visitor
  • every song is there no lyrics not a single one there's no lyrics on any songs I've never had lyrics also I thought this was normal but it's wrong I have dip out with no lyrics it never shows also its...
  • OscarDC
  • Moderator
  • 263 Views
  • 1 replies
  • 1 likes
  • 263 Views
  • 1 replies
  • 1 likes

Superuser Contribution dj won’t load on data

My spotify dk will never load and speak when listening on my data, it works on wifi and my other devices but not my phone. once i skip it, all my music plays but never the dj.

  • Newbie
  • My spotify dk will never load and speak when listening on my data, it works on wifi and my other devices but not my phone. once i skip it, all my music plays but never the dj.
  • OscarDC
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong (Windows) desktop

PlanPremiumCountryTurkeyDevice(Laptop)Operating System(Windows 10) My Question or IssueWhen I open the desktop app on my Windows 10 laptop, I always get this page "Something went wrong". What I've done so far: Uninstall and reinstall the appLogoff an...

  • Regular
  • Plan Premium Country Turkey Device (Laptop) Operating System (Windows 10)   My Question or Issue When I open the desktop app on my Windows 10 laptop, I always get this page "Something ...
  • psionix
  • Regular
  • 451 Views
  • 4 replies
  • 0 likes
  • 451 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs not showing Japanese Title

Song I have been listening to Japanese songs for ages and suddenly around 2022 their titles started to become English translations/tranliterations which make very little sense. It is around the same time the Chinese songs had the same issue. Some of ...

  • Newbie
  • Song I have been listening to Japanese songs for ages and suddenly around 2022 their titles started to become English translations/tranliterations which make very little sense. It is around the same ...
  • Mirai_star16
  • Visitor
  • 608 Views
  • 2 replies
  • 2 likes
  • 608 Views
  • 2 replies
  • 2 likes

I want to set a few seconds of mandatory silence between tracks

Can you add this option in settings / playback? So for example I can say 5 or 3 seconds of silence between tracks.Sometimes I find it tiresome to not have any silent time between tracks.If you really want to make it smart, you could detect tracks wit...

  • Visitor
  • Can you add this option in settings / playback? So for example I can say 5 or 3 seconds of silence between tracks. Sometimes I find it tiresome to not have any silent time between tracks. If you ...
  • Anyk17
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got a code to buy tickets and the code auto generated by Spotify invalid

I opened the Spotify desktop application this morning and I got a pop up drop down from the center of the screen saying Get Luke Combs tickets. I was surprised and super excited because I knew his concert in Sydney was almost sold out. I clicked on i...

  • Casual Listener
  • I opened the Spotify desktop application this morning and I got a pop up drop down from the center of the screen saying Get Luke Combs tickets. I was surprised and super excited because I knew his co...
  • Ivelina
  • Moderator
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Why can't I find my 2024 Wrap up?

I'm a premium listener that listens to spotify every single day. And my wrap up isn't coming up anywhere. The app is updated, my phone has been rebooted. I don't know what else to do. Shouldn't be this hard.

  • Visitor
  • I'm a premium listener that listens to spotify every single day. And my wrap up isn't coming up anywhere. The app is updated, my phone has been rebooted. I don't know what else to do. Shouldn't be th...
  • pinkimishra
  • Casual Listener
  • 693 Views
  • 3 replies
  • 0 likes
  • 693 Views
  • 3 replies
  • 0 likes

I don’t get my liked song on my dash board in my car Bydatto. 3,?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on Fire TV stopped working

PlanPremiumCountryGermany DeviceAmazon Fire TV Stick 4kOperating SystemFire OS My Question or IssueSome time ago spotify stopped working on the Fire TV stick.When I try to open the app on the TV only the login screen shows up. When clicking on my use...

  • Casual Listener
  • Plan Premium Country Germany  Device Amazon Fire TV Stick 4k Operating System Fire OS    My Question or Issue Some time ago spotify stopped working on the Fire TV stick. Whe...
  • kneeprints123
  • Regular
  • 1551 Views
  • 4 replies
  • 0 likes
  • Other
    TV
  • 1551 Views
  • 4 replies
  • 0 likes

Solved!! Account disabled

It says my account is disabled and won't let me log in and I've made a second account to type this. I cancelled my premium and they must've disabled my account,but I still want to get in because I had all my playlists in my account.

  • Newbie
  • It says my account is disabled and won't let me log in and I've made a second account to type this. I cancelled my premium and they must've disabled my account,but I still want to get in because I ha...
  • RobWhitehead
  • Casual Listener
  • 469 Views
  • 2 replies
  • 0 likes
  • Other
  • 469 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Remove old devices

There are several Alexa Echo devices that I do not have anymore that still show up on my list of devices. I don't see an option to delete them.

  • Visitor
  • There are several Alexa Echo devices that I do not have anymore that still show up on my list of devices. I don't see an option to delete them.
  • max61998
  • Visitor
  • 1466 Views
  • 4 replies
  • 0 likes
  • 1466 Views
  • 4 replies
  • 0 likes