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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 610 Views
  • 4 replies
  • 2 likes
  • Other
  • 610 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17202 Views
  • 8 replies
  • 1 likes
  • Other
  • 17202 Views
  • 8 replies
  • 1 likes

Samsung Smart TV - Volume Fluctuation

PlanFree/PremiumCountry USDeviceSamsung Smart TVOperating System My Question or Issue While playing songs the volume goes up and down on it's own. I have never had this issue on the tv until today and it's kind of annoying. Anybody have any clues how...

  • Newbie
  • Plan Free/Premium Country  US Device Samsung Smart TV Operating System   My Question or Issue  While playing songs the volume goes up and down on it's own. I have never had th...
  • 1537 Views
  • 0 replies
  • 0 likes
  • 1537 Views
  • 0 replies
  • 0 likes

Delete song from time capsule

PlanPremiumDevicePC/Android My Question or Issue I have a sond in my time capsule Playlist wich i never heard and want to delete it.It doesen't even fint in there:Linkin ParkTree Days GraceSystem of a DownRed Hot Chilly PeppersBullet For My Valeninea...

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  • Newbie
  • Plan Premium Device PC/Android  My Question or Issue  I have a sond in my time capsule Playlist wich i never heard and want to delete it. It doesen't even fint in there: Linkin ...
  • 3344 Views
  • 0 replies
  • 22 likes
  • 3344 Views
  • 0 replies
  • 22 likes

Local Files never sync to phone

PlanFree/PremiumCountryUSA DeviceiPhone 7 & Windows PCOperating SystemiOS 10 My Question or Issue I have local files listed on my desktop version of spotify. I try to play them and my phone says first I have to put them in a playlist and mark it to s...

  • Casual Listener
  • Plan Free/Premium Country USA  Device iPhone 7 & Windows PC Operating System iOS 10   My Question or Issue  I have local files listed on my desktop version of spotify. I ...
  • 341 Views
  • 0 replies
  • 0 likes
  • Other
  • 341 Views
  • 0 replies
  • 0 likes

Phantom web player

PlanPremiumCountryCanadaDeviceMoto-EOperating SystemAndroid My Question or IssueI have no computers or any other devices turned on that are connected to my Spotify, yet when I'm on my phone it randomly gets taken over by some "web player (chrome)" ch...

  • Newbie
  • Plan Premium Country Canada Device Moto-E Operating System Android   My Question or Issue I have no computers or any other devices turned on that are connected to my Spotify, yet when ...
  • Sebasty
  • Spotify Star
  • 677 Views
  • 1 replies
  • 0 likes
  • Connect
  • 677 Views
  • 1 replies
  • 0 likes

Progressive Web App on Chrome OS Issues

Hi, I started using PWA Spotify on my Chromebook Acer 14 and it feels like the closest to an actual Spotify app for Chrome OS. 2 issues tough: The volume slider consistently jumps to the highest volume, Please bring the same playlist view and managem...

  • Casual Listener
  • Hi, I started using PWA Spotify on my Chromebook Acer 14 and it feels like the closest to an actual Spotify app for Chrome OS. 2 issues tough: The volume slider consistently jumps to the highest volu...
  • 624 Views
  • 0 replies
  • 0 likes
  • Other
  • 624 Views
  • 0 replies
  • 0 likes

Share an old song

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy J7Operating SystemAndroid My Question Recently, I added an old song which is unavailable in Spotify through my Local Files. However, I just able to play the song thru my desktop but unable to play throug...

  • Newbie
  • Plan Premium Country Malaysia Device Samsung Galaxy J7 Operating System Android   My Question  Recently, I added an old song which is unavailable in Spotify through my Local ...
  • 556 Views
  • 0 replies
  • 0 likes
  • Connect
    music
  • 556 Views
  • 0 replies
  • 0 likes

Solved!! Web player not playing any songs

I'm logged in via Facebook, i can browse artist albulms, etc but i can't play anything. If i click play on any song it doesn't update the player at the bottom. Things i've triedLogging out and back inUsing the sportify log out everywhereDifferent bro...

  • Casual Listener
  • I'm logged in via Facebook, i can browse artist albulms, etc but i can't play anything.  If i click play on any song it doesn't update the player at the bottom.   Things i've tried Logg...
  • Brynnlive
  • Newbie
  • 29943 Views
  • 25 replies
  • 2 likes
  • 29943 Views
  • 25 replies
  • 2 likes

Amazon Echo can no longer find any artist on Spotify as of today

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • dbfried
  • Newbie
  • 936 Views
  • 2 replies
  • 0 likes
  • 936 Views
  • 2 replies
  • 0 likes

Some of my playlists won't appear on my profile

PlanPremiumCountryMexico DeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or IssueI use my account for featured playlists; other people make a playlist for me and I feature it on my profile. The thing is that I have 5 playlists and they ...

  • Newbie
  • Plan Premium Country Mexico  Device Macbook Pro late 2016 Operating System iOS 10   My Question or Issue I use my account for featured playlists; other people make a playlist for ...
  • 51ap0_b-ffntb
  • Newbie
  • 1123 Views
  • 2 replies
  • 0 likes
  • Connect
    music
    Other
  • 1123 Views
  • 2 replies
  • 0 likes

[Google Home] Spotify not playing correct songs when asked by Google Home

Plan PremiumCountry GermanyDevice Google Home MiniOperating System N/A My Question or Issue Spotify is set as default player on my GH Minis and when I ask it to play a song with specific album and artist name (in this case a rather specific German ki...

  • Casual Listener
  • Plan Premium Country Germany Device Google Home Mini Operating System N/A   My Question or Issue  Spotify is set as default player on my GH Minis and when I ask it to play a song with...
  • 427 Views
  • 0 replies
  • 0 likes
  • Other
  • 427 Views
  • 0 replies
  • 0 likes

Song Not Playing

PlanPremiumCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue I have the single "Yay Yay" by ScHoolboy Q saved on my Spotify but when I try to play it, a blue message at the top comes up and says "This song is not available....

  • Casual Listener
  • Plan Premium Country  United States Device PC Operating System Windows 10   My Question or Issue  I have the single "Yay Yay" by ScHoolboy Q saved on my Spotify but when I tr...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Spotlight-Kontra K feat. Skepsis__only an unboxing

PlanFree/PremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue Instead of the song, only an unboxing is playing

  • Newbie
  • Plan Free/Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  Instead of the song, only an unboxing is playing
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

I can't add an album to the queue on Windows 10 - Web Player

Hi! I'm unable to add a whole album to my queue on Web Player. I'm operating Windows 10. Is this a bug? Thanks!

  • Newbie
  • Hi! I'm unable to add a whole album to my queue on Web Player. I'm operating Windows 10. Is this a bug? Thanks!
  • IguanaSetup
  • Community Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 542 Views
  • 1 replies
  • 0 likes

Search box Problem

First problem, my nickname is seeming "Alper Çakıcı" in profile but in search box you have to write 11176815379. Music

  • Visitor
  • First problem, my nickname is seeming "Alper Çakıcı" in profile but in search box you have to write 11176815379. Music
  • 221 Views
  • 0 replies
  • 0 likes
  • music
  • 221 Views
  • 0 replies
  • 0 likes

Solved!! How to ask for song fix

All the songs in the album below are corrupted. It's like have many "cuts" in the songs.spotify:album:5So6DzD7VZnDihxtwsyx7h This song is an example of that:spotify:track:1v1LzOZ0xAA3IS5CVAvAZV Please, how should I ask for fix? Who can help-me?

  • Casual Listener
  • All the songs in the album below are corrupted. It's like have many "cuts" in the songs. spotify:album:5So6DzD7VZnDihxtwsyx7h   This song is an example of that: spotify:track:1v1LzOZ0xAA3IS5...
  • Sebasty
  • Spotify Star
  • 463 Views
  • 1 replies
  • 0 likes
  • Other
  • 463 Views
  • 1 replies
  • 0 likes

Nickname problem

First problem, my nickname is seeming "Alper Çakıcı" in profile but in search box you have to write 11176815379. Second problem, some songs in my music playlists i add are seeming "in 4 years" or "in 3 years".

  • Visitor
  • First problem, my nickname is seeming "Alper Çakıcı" in profile but in search box you have to write 11176815379. Second problem, some songs in my music playlists i add are seeming "in 4 years" or "in...
  • 390 Views
  • 0 replies
  • 0 likes
  • music
  • 390 Views
  • 0 replies
  • 0 likes

Log in with Facebook Account but cant´ access to Web Player

Hi There!I ussualy use the Web PLayer when i´m working in my computer. Nowadays, I been logging in with my facebook account -as ussual-, but when I try to open the Web Player, i can´t access to the app. The window cleans up, and the Spotify logo apea...

  • Casual Listener
  • Hi There! I ussualy use the Web PLayer when i´m working in my computer. Nowadays, I been logging in with my facebook account -as ussual-, but when I try to open the Web Player, i can´t access t...
  • Sebasty
  • Spotify Star
  • 697 Views
  • 3 replies
  • 0 likes
  • 697 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify connect just working for one track than no audio on AV-Receiver

PlanPremiumCountryAustria Device(Huawei Mate 9 with Android 8, Pioneer VSX-932 AV-Receiver with spotify connect) My Question or Issuei playback a song from a playlist and use the Pioneer VSX-932 as a spotify connect playback device, everything is wor...

  • Casual Listener
  • Plan Premium Country Austria  Device (Huawei Mate 9 with Android 8, Pioneer VSX-932 AV-Receiver with spotify connect)     My Question or Issue i playback a song from a playlis...
  • fernandoarmant
  • Casual Listener
  • 677 Views
  • 2 replies
  • 0 likes
  • 677 Views
  • 2 replies
  • 0 likes

I dont wanna see country content

Im living in turkey but I dont listen turkish songs and I dont want too but they are everywhere.So...How can remove all of them?I dont wanna any content about turkish music.

  • Casual Listener
  • Im living in turkey but I dont listen turkish songs and I dont want too but they are everywhere.So...How can remove all of them?I dont wanna any content about turkish music.
  • Melzarp
  • Casual Listener
  • 356 Views
  • 1 replies
  • 1 likes
  • 356 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify keeps logging off on samsung qled tv

PlanPremiumCountryNetherlandsDeviceSamsung qled 49q7fOperating SystemThe latest smarthubMy Question or IssueSpotify keeps logging me off everytime I turn off my Samsung QLED tv.Also half of the time when I activate the app I get a green spotify logo ...

  • Casual Listener
  • Plan Premium Country Netherlands Device Samsung qled 49q7f Operating System The latest smarthub My Question or Issue Spotify keeps logging me off everytime I turn off my Samsung QLED tv. Al...
  • Jajajaokok
  • Casual Listener
  • 1520 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 1520 Views
  • 3 replies
  • 0 likes