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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • NotARobot9000
  • Visitor
  • 19585 Views
  • 121 replies
  • 13 likes
  • Other
  • 19585 Views
  • 121 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21797 Views
  • 9 replies
  • 2 likes
  • Other
  • 21797 Views
  • 9 replies
  • 2 likes

Google Home Mini Spotify Promo Issues

My Question or Issue I was excited when I saw Spotify was giving away free google home minis. I redeemed it as soon as I saw it. Little did I know the address google input for my delivery was incorrect. Well the mini was already shipped. So I contact...

  • Newbie
  •     My Question or Issue  I was excited when I saw Spotify was giving away free google home minis. I redeemed it as soon as I saw it. Little did I know the address google input for ...
  • Billy-J
  • Spotify Star
  • 593 Views
  • 1 replies
  • 3 likes
  • Other
  • 593 Views
  • 1 replies
  • 3 likes

Superuser Contribution oops something went wrong

Plan UnlimitedCountry Uk DeviceChromebookOperating System My Question or IssueUnable to play any songs on Spotify webplayer. Every time I log in it says oops something went wrong and asks me to Reload. Reloading fixes nothing

  • Gig Goer
  • Plan  Unlimited Country Uk   Device Chromebook Operating System     My Question or Issue Unable to play any songs on Spotify webplayer. Every time I log in it says oops ...
  • Guido
  • Spotify Legend
  • 1057 Views
  • 1 replies
  • 2 likes
  • music
  • 1057 Views
  • 1 replies
  • 2 likes

Superuser Contribution Using Spotify ONLINE an a wearable?!

PlanPremiumCountry GermanyDeviceTBDOperating SystemAndroid Wear / Apple Watch / Tizen / etc. My Question or Issue Hi, I'm searching for a device to play spotify ONLINE on a warable via WiFi.What I read now is that (for example) the Samsung Gear only ...

  • Casual Listener
  • Plan Premium Country  Germany Device TBD Operating System Android Wear / Apple Watch / Tizen / etc.   My Question or Issue  Hi,   I'm searching for a device to play sp...
  • Guido
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 1 likes
  • Other
  • 364 Views
  • 1 replies
  • 1 likes

Superuser Contribution Disconnect from Facebook but KEEP my old playlists?

PlanPremiumCountry USA I originally signed up via facebook and would like to transfer to my personal email and not rely on my facebook login. I realize I need to cancel my current subscription and create a new one under the email, but what about my p...

  • Casual Listener
  • Plan Premium Country USA   I originally signed up via facebook and would like to transfer to my personal email and not rely on my facebook login. I realize I need to cancel my current subscr...
  • Guido
  • Spotify Legend
  • 878 Views
  • 5 replies
  • 0 likes
  • Other
  • 878 Views
  • 5 replies
  • 0 likes

#throwbackthursday 13.12.18

Hi Does anyone have a copy of the #throwbackthrusday playlist from 13.12.18 Australia. Thanks Laura

  • Newbie
  •   Hi  Does anyone have a copy of the #throwbackthrusday playlist from 13.12.18 Australia.  Thanks  Laura
  • 305 Views
  • 0 replies
  • 0 likes
  • Other
  • 305 Views
  • 0 replies
  • 0 likes

[Connect] Multiple Accounts on Roku

Just tried the new Roku app. One key missing feature is the inability to change accounts or to switch accounts automatically when using Spotify connect from another device. This is important for a family. Just look at other Google Play apps and YouTu...

  • Casual Listener
  • Just tried the new Roku app. One key missing feature is the inability to change accounts or to switch accounts automatically when using Spotify connect from another device. This is important for a fa...
  • Frank_XLT
  • Casual Listener
  • 2965 Views
  • 1 replies
  • 12 likes
  • Connect
  • 2965 Views
  • 1 replies
  • 12 likes

SONGS RANDOMLY ADDED TO MY PLAYLISTS

PlanPremiumCountry MexicoDevice(iPhone 6s, iPhone 6, MacBook Pro late 2012)Operating SystemiOS 11.4 My Question or Issue Hi, I've been experiencing an issue as from a couple of months ago. Suddenly, random songs from artists I don't even listen to ap...

  • Casual Listener
  • Plan Premium Country  Mexico Device (iPhone 6s, iPhone 6, MacBook Pro late 2012) Operating System iOS 11.4   My Question or Issue  Hi, I've been experiencing an issue as from...
  • 542 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 542 Views
  • 0 replies
  • 0 likes

Superuser Contribution Add to playlist Bug in Webplayer

PlanPremiumCountryMexicoOperating SystemWindows 10 My Question or IssueEverytime I want to add a song in an existing playlist I own, after clicking the Add to Playlist button, the Create new playlist prompt pop ups instead. You need to click two time...

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  • Newbie
  • Plan Premium Country Mexico Operating System Windows 10   My Question or Issue Everytime I want to add a song in an existing playlist I own, after clicking the Add to Playlist ...
  • Guido
  • Spotify Legend
  • 1064 Views
  • 1 replies
  • 0 likes
  • Other
  • 1064 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play a song

So there's a song I want to play on Spotify but all the versions of the song can't be played. They are grey and when I click on it it plays but then dissapears right away.PlanPremiumCountryThe Netherlands

  • Casual Listener
  • So there's a song I want to play on Spotify but all the versions of the song can't be played. They are grey and when I click on it it plays but then dissapears right away. Plan Premium Country Th...
  • Guido
  • Spotify Legend
  • 773 Views
  • 4 replies
  • 0 likes
  • music
  • 773 Views
  • 4 replies
  • 0 likes

Solved!! [Google Home] Multi user

I linked a Google Home to my Spofity account. The Google Home is configured for multiple users. Myself and my wife. We have a family Spotify account. I have configured Spofity in the Google Home app to link her Spotify account. When she asks to play ...

  • Newbie
  • I linked a Google Home to my Spofity account.  The Google Home is configured for multiple users.  Myself and my wife.  We have a family Spotify account.  I have configured Sp...
  • Luketansell
  • Casual Listener
  • 170925 Views
  • 12 replies
  • 39 likes
  • Other
  • 170925 Views
  • 12 replies
  • 39 likes

Playing Baauer - Tep Tep on Spotify and last.fm is scrobbling Ducky - Love You Just The Same

PlanPremiumCountry USADeviceBoth phone and computer - Samsung Galaxy S8 & Windows SurfaceOperating SystemAndroid & Windows 8 My Question or Issue I'm playing Baauer - Tep Tep on Spotify and last.fm is scrobbling Ducky - Love You Just The Same. When I...

  • Gig Goer
  • Plan Premium Country  USA Device Both phone and computer - Samsung Galaxy S8 & Windows Surface Operating System Android & Windows 8   My Question or Issue  I'm pl...
  • 624 Views
  • 0 replies
  • 0 likes
  • music
  • 624 Views
  • 0 replies
  • 0 likes

Superuser Contribution Found a low quality track

Hi all, I just found a track that really like but its quality is very bad.I checked other tracks and they are fine, only that one is with poor quality. So, I started to search my old CD's (yeah...I still have them...) and found the same track there a...

  • Casual Listener
  • Hi all,   I just found a track that really like but its quality is very bad. I checked other tracks and they are fine, only that one is with poor quality.   So, I started to search my ...
  • Daisy
  • Spotify Legend
  • 801 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 801 Views
  • 3 replies
  • 0 likes

Superuser Contribution songkick concert times show one hour earlier on spotify

hello everyone I am a premium spotify user as well as an artist with 6 released albums. I registered with songkick to get my concerts listed in spotify. All my concerts show on spotify but they are one hour earlier. When I check songkick apps and web...

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  • Newbie
  • hello everyone   I am a premium spotify user as well as an artist with 6 released albums.  I registered with songkick to get my concerts listed in spotify.  All my concerts show on...
  • Guido
  • Spotify Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • Other
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with Spotify Connect from iOS and PS4 Spotify Music player

PlanPremiumCountry USADeviceIphone 6S and PS4 ProOperating SystemiOS 12.1 My Question or Issue This started happening recently - if I use Spotify Connect from the phone app to control the PS4 App and hit shuffle, it does not shuffle. It only plays th...

  • Casual Listener
  •   Plan Premium Country  USA Device Iphone 6S and PS4 Pro Operating System iOS 12.1   My Question or Issue  This started happening recently - if I use Spotify Connect fr...
  • Guido
  • Spotify Legend
  • 530 Views
  • 2 replies
  • 0 likes
  • Connect
  • 530 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps recommending Christian/Mexican songs, and tells me I listen to them the most

PlanPremiumCountry Brazil My Question or Issue Simple. I don't listen to Christian/Mexican songs. Yet Its recommended to me 24/7 and worst yet, it keeps telling me its one of my most listened genres (?!). I never even clicked them, my account came wi...

  • Casual Listener
  •   Plan Premium Country  Brazil     My Question or Issue  Simple. I don't listen to Christian/Mexican songs. Yet Its recommended to me 24/7 and worst yet, it keeps tel...
  • Daisy
  • Spotify Legend
  • 1968 Views
  • 3 replies
  • 0 likes
  • Other
  • 1968 Views
  • 3 replies
  • 0 likes

Wrapped 2017

PlanPremiumCountryBrasil DeviceDesktopOperating SystemWindows 10 QuestionCan I recover my wrapped from last year? I wish I could take again the picture that we can download in wrapped from last year.PS.: My English is a work in pregress, don't matter...

  • Newbie
  •   Plan Premium Country Brasil   Device Desktop Operating System Windows 10   Question Can I recover my wrapped from last year? I wish I could take again the picture that ...
  • Mantisentil
  • Community Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • Other
  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share podcast stats

Hello, Me and my friend host a podcast which I recently got published on Spotify. I would like to share the listening statistics with my co-host. Is this possible somehow? Cheers!

  • Casual Listener
  • Hello,      Me and my friend host a podcast which I recently got published on Spotify. I would like to share the listening statistics with my co-host. Is this possible som...
  • Katerina
  • Spotify Legend
  • 5419 Views
  • 3 replies
  • 0 likes
  • Other
  • 5419 Views
  • 3 replies
  • 0 likes

wrapped email

PlanPremiumCountry USA My Question or IssueThough I was able to reach the Spotify Wrapped website, I never received an email which showed the number of new songs I listened to and I've just realized its because I somehow had news and promotions switc...

  • Newbie
  • Plan Premium Country  USA  My Question or Issue Though I was able to reach the Spotify Wrapped website, I never received an email which showed the number of new songs I listened to and...
  • landonharris88
  • Composer
  • 1125 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 1125 Views
  • 2 replies
  • 1 likes

2018 Wrapped will not work.

Everytime I go to spotify wrapped and click connect with spotify, I log into my spotify account then it takes me back to the purple wrapped page and says "Hmmm. Something is not working, So sorry about that. We'll work on it and please try again soon...

  • Newbie
  •     Everytime I go to spotify wrapped and click connect with spotify, I log into my spotify account then it takes me back to the purple wrapped page and says  "Hmmm. Something is no...
  • landonharris88
  • Composer
  • 1611 Views
  • 6 replies
  • 12 likes
  • Other
  • 1611 Views
  • 6 replies
  • 12 likes

Solved!! Spotify wrapped not working. Not enough music?

PlanPremiumCountryUnited States of AmericaDeviceLG V30Operating SystemAndroid 8.0.0 My Question or IssueSpotify wrapped isn't working. It gives me an error every time I try signing in.Do I need to have listened to music for a whole year for it to wor...

  • Newbie
  • Plan Premium Country United States of America Device LG V30 Operating System Android 8.0.0   My Question or Issue Spotify wrapped isn't working. It gives me an error every time I try s...
  • landonharris88
  • Composer
  • 4328 Views
  • 2 replies
  • 0 likes
  • music
  • 4328 Views
  • 2 replies
  • 0 likes