Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 887 Views
  • 7 replies
  • 2 likes
  • Other
  • 887 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17304 Views
  • 8 replies
  • 1 likes
  • Other
  • 17304 Views
  • 8 replies
  • 1 likes

Superuser Contribution Tried to watch Joe Rogan podcasts in Ukraine... not available in my country...

"This content is not available in your country", podcasts don't even show up on the desktop app, the playlists are all empty. Great job guys, when his youtube videos will be gone by the end of year how are we going to watch JRE? Literally no alternat...

  • Music Fan
  • "This content is not available in your country", podcasts don't even show up on the desktop app, the playlists are all empty. Great job guys, when his youtube videos will be gone by the end of year h...
  • wyesumu
  • Newbie
  • 28766 Views
  • 99 replies
  • 195 likes
  • Other
  • 28766 Views
  • 99 replies
  • 195 likes

Superuser Contribution Selected Podcast will play a different podcast - FireTV

PlanPremiumCountryCanadaDeviceFireTV 4K My Question or IssueWhen selecting certain Podcasts to play (Work For It Podcast, Hustle & Grind Podcast) the player will skip to a different subscribed podcast and start to play. I did a factory reset on my de...

  • Casual Listener
  • Plan Premium Country Canada Device FireTV 4K   My Question or Issue When selecting certain Podcasts to play (Work For It Podcast, Hustle & Grind Podcast) the player will skip to a di...
  • Joan
  • Moderator
  • 323 Views
  • 6 replies
  • 0 likes
  • Other
    TV
  • 323 Views
  • 6 replies
  • 0 likes

lotr audiobook

PlanPremiumCountryEnglandDeviceGoogle pixel 6a My Question or Issueive been really enjoying listening to the lord of the rings audiobooks narrated by andy serkis, listened to the first one and started two towers yesterday, got about two hours in. but...

  • Casual Listener
  • Plan Premium Country England Device Google pixel 6a   My Question or Issue ive been really enjoying listening to the lord of the rings audiobooks narrated by andy serkis, listened to the...
  • MackeralPhat
  • Casual Listener
  • 1245 Views
  • 18 replies
  • 11 likes
  • Other
  • 1245 Views
  • 18 replies
  • 11 likes

Superuser Contribution Showing Public Playlists

I have all of my music sorted by playlists in folders on my account. Even though all the playlists are marked as public, they don't show up on my account for others to see since they are in a folder of playlists. It would also be nice to have the abi...

  • Visitor
  • I have all of my music sorted by playlists in folders on my account. Even though all the playlists are marked as public, they don't show up on my account for others to see since they are in a f...
  • AlejaR
  • Moderator
  • 129 Views
  • 1 replies
  • 1 likes
  • 129 Views
  • 1 replies
  • 1 likes

Superuser Contribution DJ and/or kids mode so that songs played while activated don’t contribute to your algorithm

I play songs for my kids and for friends on occasion that I would prefer not be included in the algorithm that suggests artists or adds songs to my personalized playlists. Having a mode to turn off the “tracking” at specific times would be helpful

  • Newbie
  • I play songs for my kids and for friends on occasion that I would prefer not be included in the algorithm that suggests artists or adds songs to my personalized playlists. Having a mode to turn off t...
  • AlejaR
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution both mobile and desktop apps running slowly

Spotify is suddenly running super slow for me both on the desktop app and mobile app. Switching songs, deleting songs from a playlist, removing downloads, loading pages, any function takes multiple seconds to process. A clean reinstall (both devices)...

  • Casual Listener
  • Spotify is suddenly running super slow for me both on the desktop app and mobile app. Switching songs, deleting songs from a playlist, removing downloads, loading pages, any function takes multiple s...
  • Ivelina
  • Moderator
  • 140 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 140 Views
  • 3 replies
  • 0 likes

Superuser Contribution Nova função de letras não aparecem na minha conta

PlanPremiumCountryBrasilDevice(Galaxy A20)Operating System(Android Oreo,Windows 10) My Question or IssueA nova funcionalidade de letras geridas pelo spotify não está disponível na minha conta quando procuro, e usando a conta do meu pai no mesmo dispo...

  • Regular
  • Plan Premium Country Brasil Device (Galaxy A20) Operating System (Android Oreo,Windows 10)   My Question or Issue A nova funcionalidade de letras geridas pelo spotify não está dis...
  • LipeMenegasso
  • Newbie
  • 89462 Views
  • 59 replies
  • 41 likes
  • Account
  • 89462 Views
  • 59 replies
  • 41 likes

Superuser Contribution Embedded Player constantly has "upstream request timeout" error

Country USDevicesAndroid phones, windows & Mac desktop My Question or IssueSo have the embedded player on our newly released podcasts beacon.ai and it fails to load about half the time, ending up with just a blank box with the error "upstream request...

  • Casual Listener
  • Country  US Devices Android phones, windows & Mac desktop   My Question or Issue So have the embedded player on our newly released podcasts beacon.ai and it fails to load about ha...
  • Ivelina
  • Moderator
  • 419 Views
  • 2 replies
  • 2 likes
  • Other
  • 419 Views
  • 2 replies
  • 2 likes

The firing of Glenn Mcdonald and the discontinuation of Every Noise at Once

I've had Spotify premium for close to a decade now. I love exploring music, but I'm mostly interested in pretty niche genres, so I have to get creative in my approach to finding them.There are resources online for exploring genres, but they don't rea...

  • Newbie
  • I've had Spotify premium for close to a decade now. I love exploring music, but I'm mostly interested in pretty niche genres, so I have to get creative in my approach to finding them. There are reso...
  • 752 Views
  • 0 replies
  • 10 likes
  • music
  • 752 Views
  • 0 replies
  • 10 likes

Superuser Contribution [app issue?] music cut abruptly at the end

Since a few weeks ago, I started noticing songs are cut abruptly at the end, to the extend that the last note could be cut and the next song starts playing right away (I mean literally no gap between songs). This is quite annoying to me - I feel I’m ...

  • Visitor
  • Since a few weeks ago, I started noticing songs are cut abruptly at the end, to the extend that the last note could be cut and the next song starts playing right away (I mean literally no gap between...
  • Ivelina
  • Moderator
  • 2116 Views
  • 3 replies
  • 1 likes
  • 2116 Views
  • 3 replies
  • 1 likes

My artist profile is verified, but I can't edit it

PlanFreeCountryUnited StatesDeviceGalaxy Tab S6 Lite My Question or IssueI verified my artist profile but I can't edit it. I can't change my profile picture or edit my bio. Whenever I try to open my artist page on the artist app or desktop, all I get...

  • Newbie
  • Plan Free Country United States Device Galaxy Tab S6 Lite   My Question or Issue I verified my artist profile but I can't edit it. I can't change my profile picture or edit my bio. Whene...
  • Maxim
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Other
  • 126 Views
  • 1 replies
  • 0 likes

Solved!! How 2 accs Linked by duo plan can play song same time on diffrnt devices

I have recently purchased duo plan me as a manager of it and sent link to my friend and he logged in from that link with his acc.Now if we are playing different music at same time then one of ours Spotify get paused and another get continue to playOr...

  • Casual Listener
  • I have recently purchased duo plan me as a manager of it and sent link to my friend and he logged in from that link with his acc. Now if we are playing different music at same time then one of ours ...
  • Maxim
  • Spotify Star
  • 127 Views
  • 3 replies
  • 0 likes
  • 127 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoclose now playing after ads

Whenever I closes the now playing tab, it again pops up when an ad is playing, after the ad is done now playing tab is not closed automatically and i have to do it myself everytime

  • Visitor
  • Whenever I closes the now playing tab, it again pops up when an ad is playing, after the ad is done now playing tab is not closed automatically and i have to do it myself everytime
  • Vasil
  • Moderator
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Possible to use Spotify in Android Auto layout all the time?

PlanPremiumCountryUKDeviceAndroid 10 HeadunitOperating SystemAndroid 10 My Question or IssueWhen my phone is connected to my android head unit via Android Auto, Spotify displays with a large interface that's very clear and easy to use.   Unfortunatel...

IMG_20210908_173411.jpg IMG_20210908_173558.jpg IMG_20210908_173541.jpg
  • Casual Listener
  • Plan Premium Country UK Device Android 10 Headunit Operating System Android 10   My Question or Issue When my phone is connected to my android head unit via Android Auto, Spotify displ...
  • deilenberger
  • Casual Listener
  • 1367 Views
  • 3 replies
  • 1 likes
  • Other
  • 1367 Views
  • 3 replies
  • 1 likes

Superuser Contribution Sonos with spotify volume normalization

When Using Spotify with my Sonos system is there a way to normalize the volume of every track with Sonos playback ? Some songs are loud and others are soft. We use this in our business and this is very bad for business.

  • Newbie
  • When Using Spotify with my Sonos system is there a way to normalize the volume of every track with Sonos playback ? Some songs are loud and others are soft. We use this in our business and this ...
  • goolug
  • Casual Listener
  • 5364 Views
  • 6 replies
  • 6 likes
  • Other
  • 5364 Views
  • 6 replies
  • 6 likes

musica

Quero divulgar minhas musicas gravadas pelo spotify, como faço. Sao minhas e registradas em meu nome

  • Visitor
  • Quero divulgar minhas musicas gravadas pelo spotify, como faço. Sao minhas e registradas em meu nome
  • OscarDC
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth issues

Hello, I currently have Bluetooth issues with my Spotify disconnecting from the dice that I am connected. It doesn't matter which device I use. In a couple of minutes it disconnects.

  • Visitor
  • Hello, I currently have Bluetooth issues with my Spotify disconnecting from the dice that I am connected. It doesn't matter which device I use. In a couple of minutes it disconnects.
  • OscarDC
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution repeating boost mobile add glitch

PlanFreeCountryUSDeviceChromebookMy Question or Issuei keep playing spotify like normal, everything is fine until i get a boost mobile ad. The ad itself is not the problem, it's the fact that every time it plays, it plays again, and again, and again....

  • Newbie
  • Plan Free Country US Device Chromebook My Question or Issue i keep playing spotify like normal, everything is fine until i get a boost mobile ad. The ad itself is not the problem, it's the fac...
  • Vasil
  • Moderator
  • 99 Views
  • 1 replies
  • 1 likes
  • Other
  • 99 Views
  • 1 replies
  • 1 likes

what about folders for playlists?

sometimes it be jumbly to scroll n scroll n scroll thru the feed for my brainfeed. teehee. if i had 10 playlists i wanna stash in 1 folder, then i could title it 'playlists from 2023' without all the clutter, and organize to a T! 﫨﫶

  • Visitor
  • sometimes it be jumbly to scroll n scroll n scroll thru the feed for my brainfeed. teehee.  if i had 10 playlists i wanna stash in 1 folder, then i could title it 'playlists from 2023' without a...
  • OscarDC
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes