Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • toby_07
  • Newbie
  • 951 Views
  • 8 replies
  • 2 likes
  • Other
  • 951 Views
  • 8 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17330 Views
  • 8 replies
  • 1 likes
  • Other
  • 17330 Views
  • 8 replies
  • 1 likes

track titles don't update via google assistant

Hello! In my car I'm often using the google assistant to start spotify and play music.This is working, but when the next track play i.e. in a playlist, my car won't display the current track title (it still shows the old one). To exclude Android or t...

  • Casual Listener
  • Hello!   In my car I'm often using the google assistant to start spotify and play music. This is working, but when the next track play i.e. in a playlist, my car won't display the curren...
  • grafa89
  • Casual Listener
  • 373 Views
  • 1 replies
  • 0 likes
  • Connect
  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Xbox One troubleshooting

I'm trying to use the app on xbox one, but for the last few days it's simply stuck at the loading screen and not fully starting the app. I've done a restart after unplugging it, which usually sorts apps problems out, but it's still not loading. The p...

  • Casual Listener
  • I'm trying to use the app on xbox one, but for the last few days it's simply stuck at the loading screen and not fully starting the app.   I've done a restart after unplugging it, which usuall...
  • AngeloAG
  • Casual Listener
  • 30612 Views
  • 2 replies
  • 1 likes
  • 30612 Views
  • 2 replies
  • 1 likes

Ps4 spotify 2.07 update won't install

So I try to play music and it won't work and then I try to connect my phone to my ps4 and tht won't work either . So I checked for an update there was one. Started to install the update and it just stops and says it can install the update.. I just wa...

  • Casual Listener
  • So I try to play music and it won't work and then I try to connect my phone to my ps4 and tht won't work either . So I checked for an update there was one. Started to install the update and it just s...
  • Brohosky430
  • Casual Listener
  • 2967 Views
  • 1 replies
  • 0 likes
  • 2967 Views
  • 1 replies
  • 0 likes

Same song clean on Desktop, yet explicit on Phone

I was listening to Eminem's "Just Don't Give a **bleep**" and "Role Model".Despite the song being listed as "Explicit" the clean version was playing on Desktop.Yet on my Phone it played the actual explicit version.The other songs in the album are all...

  • Newbie
  • I was listening to Eminem's "Just Don't Give a **bleep**" and "Role Model". Despite the song being listed as "Explicit" the clean version was playing on Desktop. Yet on my Phone it played the actua...
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

Playlist versioning..?

This is starting to get annoying.... can you awesome folks come up with either a way to version playlists (maybe call them "Mixtapes" or something), or allow playlist folders? Flat data is great, but users like me could use one more layer.

  • Newbie
  • This is starting to get annoying.... can you awesome folks come up with either a way to version playlists (maybe call them "Mixtapes" or something), or allow playlist folders? Flat data is great, but...
  • dinomight
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

How To Create Spotify Account Step By Step Spotify Support Number

Sign up with your email address 1. Head to Spotify.com/signup.2. Enter your Email.3. Confirm your email by entering it again in the next field.4. Choose a Password.5. Enter a name in What should we call you? if you'd like to personalize your account ...

  • Casual Listener
  • Sign up with your email address   1. Head to Spotify.com/signup. 2. Enter your Email. 3. Confirm your email by entering it again in the next field. 4. Choose a Password. 5. Enter a name in...
  • 891 Views
  • 0 replies
  • 1 likes
  • 891 Views
  • 0 replies
  • 1 likes

your running mix does not existe any more?

The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, neither when I search for it in the "Search" tab. I ha...

  • Newbie
  • The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, nei...
  • Hubo
  • Community Legend
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

[Amazon Echo] and Classical Music

This should be a simple request. "Alexa, play classical music".Despite being able to confirm 100% word recognition, here are my results:"Playing Rock classics""Playing Reggaeton classics""Playing Reggae classics""Playing Jazz classics"But get this"Al...

  • Casual Listener
  • This should be a simple request. "Alexa, play classical music". Despite being able to confirm 100% word recognition, here are my results: "Playing Rock classics" "Playing Reggaeton classics" "Pla...
  • 651 Views
  • 0 replies
  • 1 likes
  • Other
  • 651 Views
  • 0 replies
  • 1 likes

Superuser Contribution Community Rank Private Messages

Hey folks, Some of you have noticed recently that you’ve received a private message explaining that you’ve achieved a new Community rank. What do they look like? What do they contain? ... followed by your new rank. Rest assured this isn’t a spam mess...

Screen Shot 2018-03-14 at 14.36.59.png Screen Shot 2018-03-14 at 14.37.14.png
  • Spotify
  • Spotify
  • Hey folks,   Some of you have noticed recently that you’ve received a private message explaining that you’ve achieved a new Community rank.   What do they look like?   ...
  • 3581 Views
  • 0 replies
  • 6 likes
  • Other
  • 3581 Views
  • 0 replies
  • 6 likes

Solved!! Ford Sync 3

Have Spotify stopped supporting Ford Sync 3, and , if so, is this permanent or will it be back soon?

  • Casual Listener
  • Have Spotify stopped supporting Ford Sync 3, and , if so, is this permanent or will it be back soon?
  • Andehh
  • Music Fan
  • 89860 Views
  • 16 replies
  • 1 likes
  • 89860 Views
  • 16 replies
  • 1 likes

SONOS Spotify Music Service Not Available

Spotify was launched in South Africa on this week but is not available to add as a music service in my sonos ios app. Anyone from spotify listening?

  • Newbie
  • Spotify was launched in South Africa on this week but is not available to add as a music service in my sonos ios app. Anyone from spotify listening?
  • Hermanp
  • Newbie
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Solved!! Firefox error

No, I'm not having a DRM issue.I updated Firefox and now when I log into the Spotify Web Player on my desktop, I get this error message: "Firefox is installing components needed to play the audio or video on this page. Please try again later."This is...

  • Casual Listener
  • No, I'm not having a DRM issue. I updated Firefox and now when I log into the Spotify Web Player on my desktop, I get this error message: "Firefox is installing components needed to play the audio...
  • flodas
  • Casual Listener
  • 10370 Views
  • 5 replies
  • 0 likes
  • 10370 Views
  • 5 replies
  • 0 likes

Is it possible to transfer playlists to a new account and keep the date added for each song?

I've been using my dad's old spotify account that's attached to his facebook for years now. I've decided it's finally time to switch accounts, but I'm too attached to the fact that all my playlists say when I added each song to just make copies. Even...

  • Newbie
  • I've been using my dad's old spotify account that's attached to his facebook for years now. I've decided it's finally time to switch accounts, but I'm too attached to the fact that all my playlists s...
  • Isaac244
  • Newbie
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Onkyo NR818 connect

Good morning,I have an onkyo tx-nr818 and it is impossible to connect with spotify, I have the premium account and I can not connect with the correct login data.I found that compatibility with some onkyo products has been removed but not with this mo...

  • Casual Listener
  • Good morning, I have an onkyo tx-nr818 and it is impossible to connect with spotify, I have the premium account and I can not connect with the correct login data. I found that compatibility with ...
  • djordand
  • Casual Listener
  • 1336 Views
  • 2 replies
  • 1 likes
  • Connect
    music
    Onkyo
  • 1336 Views
  • 2 replies
  • 1 likes

Spotify Xbox One Problems

ok so ive premium account which i purchased to use with my xbox one. however ive noticed recently im unable to use the search feature? ive deleted and reinstalled the app but the search feature simply doesnt work? cant search for an artist? cant sear...

  • Newbie
  • ok so ive premium account which i purchased to use with my xbox one.  however ive noticed recently im unable to use the search feature? ive deleted and reinstalled the app but the search feature...
  • stratosnn
  • Composer
  • 1516 Views
  • 1 replies
  • 0 likes
  • 1516 Views
  • 1 replies
  • 0 likes

Embedded Music only Plays for 30 seconds (and opens spotify player)

I embedded a track on my website, but when I click the play button it only plays a sample, even though I have the Spotify app. Also, on my phone when I tap the play button on the website it opens the app. I want the full song to play on the website a...

  • Newbie
  • I embedded a track on my website, but when I click the play button it only plays a sample, even though I have the Spotify app. Also, on my phone when I tap the play button on the website it open...
  • 986 Views
  • 0 replies
  • 1 likes
  • Other
  • 986 Views
  • 0 replies
  • 1 likes

Solved!! No sound on web player

With the new web player, I can select a track, and the progress bar moves, but there is no sound. I have checked that (a) the browser tab is not muted (b) the volume control in the web player is up (c) the volume control in Windows is up (d) I can ge...

  • Casual Listener
  • With the new web player, I can select a track, and the progress bar moves, but there is no sound. I have checked that (a) the browser tab is not muted (b) the volume control in the web player is up (...
  • fbloginnoname
  • Casual Listener
  • 65133 Views
  • 12 replies
  • 7 likes
  • 65133 Views
  • 12 replies
  • 7 likes

Solved!! Playstation 4 and PS Music support in Romania?

Hello, thank you for making spotify available in Romania, i am thinking about switching over from Google Play Music.Today, i noticed that Spotify and PlayStation Music are not available in Romania.My question is: Will it be available and it is a matt...

  • Regular
  • Hello, thank you for making spotify available in Romania, i am thinking about switching over from Google Play Music. Today, i noticed that Spotify and PlayStation Music are not available in Rom...
  • codyjayro
  • Regular
  • 982 Views
  • 2 replies
  • 0 likes
  • PlayStation
  • 982 Views
  • 2 replies
  • 0 likes

CAM presale code for Portland?????

Help.....I listen to CAM all the time....she is coming to Portland in April and it says the presale is today....use the SPOTIFY presale code???? How do I get one????

  • Newbie
  • Help.....I listen to CAM all the time....she is coming to Portland in April and it says the presale is today....use the SPOTIFY presale code????  How do I get one????  
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes