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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • JelenJ
  • Newbie
  • 1015 Views
  • 9 replies
  • 3 likes
  • Other
  • 1015 Views
  • 9 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17361 Views
  • 8 replies
  • 1 likes
  • Other
  • 17361 Views
  • 8 replies
  • 1 likes

Solved!! [All Platforms][Shows] Spotify Pre-Sale Codes

I just noticed that there is a spotify pre-sale code for the Glass Animals show here in DC in September. I am a Spotify Premium user, I follow Glass Animals on Spotify and I have several Glass Animals songs sprinkled amongst my personal playlists, so...

  • Newbie
  • I just noticed that there is a spotify pre-sale code for the Glass Animals show here in DC in September. I am a Spotify Premium user, I follow Glass Animals on Spotify and I have several Glass Animal...
  • leebmatthis
  • Newbie
  • 29748 Views
  • 48 replies
  • 1 likes
  • All Platforms
    Shows
  • 29748 Views
  • 48 replies
  • 1 likes

songs wont play on web browser

They played yesterday and I already tried to log out, in and turn my ad block on and off to see if that was the problem. Turns out it wasn't so I mean if anyone could help me out I would appreciate it.

  • Regular
  • They played yesterday and I already tried to log out, in and turn my ad block on and off to see if that was the problem. Turns out it wasn't so I mean if anyone could help me out I would appreciate i...
  • Sebasty
  • Spotify Star
  • 644 Views
  • 2 replies
  • 0 likes
  • 644 Views
  • 2 replies
  • 0 likes

Superuser Contribution API not showing my devices

I'm trying to query my devices via API, but one of them randomly is not showing up. As seen in the screenshot, I'm logged in both the linux desktop app and the web player, but when I retrieve my devices list it only returns the web one. Some times wh...

  • Newbie
  • I'm trying to query my devices via API, but one of them randomly is not showing up. As seen in the screenshot, I'm logged in both the linux desktop app and the web player, but when I retrieve my devi...
  • Melody
  • Spotify
  • 590 Views
  • 1 replies
  • 0 likes
  • Other
  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution credit card

I cancel my month subscription and i am still getting charge on my credit card pleas help??

  • Newbie
  • I  cancel my month subscription  and i am still getting charge on my credit card pleas help??
  • Melody
  • Spotify
  • 390 Views
  • 1 replies
  • 0 likes
  • Other
  • 390 Views
  • 1 replies
  • 0 likes

Bose soundtouch only accepts premium account

Hi,i've been using Spotify, via both the Spotify app and the Soudtouch app, on my Bose Soundtouch 20 for quite some time with no issues. However, I have downgraded my Spotify subscription to the free one and now the Bose speaker is greyed out in the ...

  • Newbie
  • Hi, i've been using Spotify, via both the Spotify app and the Soudtouch app, on my Bose Soundtouch 20 for quite some time with no issues. However, I have downgraded my Spotify subscription to the fr...
  • jsannn
  • Community Legend
  • 2363 Views
  • 1 replies
  • 0 likes
  • Other
  • 2363 Views
  • 1 replies
  • 0 likes

Solved!! Webplayer down?

Only shows blank page on all browsers/networks

  • Roadie
  • Only shows blank page on all browsers/networks
  • SamaelSmiles
  • Regular
  • 2702 Views
  • 5 replies
  • 1 likes
  • Other
  • 2702 Views
  • 5 replies
  • 1 likes

I have premium, denon receiver says i need premium to work

I have had premium for years, it is working great on my phone. When i try to log in through my denon receiver (AVR2313CI), it is telling me that i have to have premium in order for the receiver to work. Further weirdness is that it was was working fi...

  • Casual Listener
  • I have had premium for years, it is working great on my phone.  When i try to log in through my denon receiver (AVR2313CI), it is telling me that i have to have premium in order for the receiver...
  • Gergazoid
  • Casual Listener
  • 1556 Views
  • 3 replies
  • 0 likes
  • Denon
  • 1556 Views
  • 3 replies
  • 0 likes

Fire TV Stick showing twice in Spotify

Hi I have a single Amazon Fire TV Stick on my home network, called "Nic's Fire TV Stick". However from my phone or my laptop, if I want to transfer my activity to it, I see TWO "Amazon Fire TV Stick" in the list; and no "Nic's Fire TV Stick". I have ...

  • Music Fan
  • Hi  I have a single Amazon Fire TV Stick on my home network, called "Nic's Fire TV Stick". However from my phone or my laptop, if I want to transfer my activity to it, I see TWO "Amazon Fire TV...
  • stonelaughter
  • Music Fan
  • 547 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 547 Views
  • 1 replies
  • 0 likes

web player login with facebook

Hello! I was using my web player normally on the recent months but today I cant login (it's a facebook login). I've already changed my facebook password and it doesnt work. The desktop and cellphone player are working as usual. Could someone help me,...

  • Casual Listener
  • Hello! I was using my web player normally on the recent months but today I cant login (it's a facebook login). I've already changed my facebook password and it doesnt work. The desktop and cellphone ...
  • CarolinaBV
  • Casual Listener
  • 643 Views
  • 1 replies
  • 0 likes
  • 643 Views
  • 1 replies
  • 0 likes

Sonos and iOS parallel streams

When I first got my Sonos I was able to use Spotify on it at the same time that I was using Spotify on an iOS device with different music. For example my wife could listen to music at home on the sonos while I was using my iPhone while out for a jog,...

  • Casual Listener
  • When I first got my Sonos I was able to use Spotify on it at the same time that I was using Spotify on an iOS device with different music. For example my wife could listen to music at home on the son...
  • manol0
  • Casual Listener
  • 672 Views
  • 4 replies
  • 0 likes
  • 672 Views
  • 4 replies
  • 0 likes

Xbox One app

Anyone else having this issue, I changed over from Groove music after Microsoft discontinued the service. In partnership with Spotify they transferred my playlists, the app has loaded precisely once on my Xbox.

  • Casual Listener
  • Anyone else having this issue, I changed over from Groove music after Microsoft discontinued the service.  In partnership with Spotify they transferred my playlists, the app has loaded precisely...
  • 332 Views
  • 0 replies
  • 0 likes
  • music
  • 332 Views
  • 0 replies
  • 0 likes

Spotify won't open properly on Chrome!

Everytime I open spotify on chrome it wont load and let me do anything. I've tried deleting cookies and I don't know wha to do. Please help! Heres what it looks like.

  • Casual Listener
  • Everytime I open spotify on chrome it wont load and let me do anything. I've tried deleting cookies and I don't know wha to do. Please help!  Heres what it looks like.
  • MusicalArmagdon
  • Casual Listener
  • 3650 Views
  • 8 replies
  • 0 likes
  • music
    Other
  • 3650 Views
  • 8 replies
  • 0 likes

Solved!! The browse section is not working

The windows phone Spotify app, in the browse section is.not working at all, it just says there is nothing here and its been like this for a week now. I've tried reinstalling it but It still does not work.

  • Casual Listener
  • The windows phone Spotify app, in the browse section is.not working at all, it just says there is nothing here and its been like this for a week now. I've tried reinstalling it but It still does not ...
  • BrzTuner
  • Casual Listener
  • 11389 Views
  • 2 replies
  • 0 likes
  • 11389 Views
  • 2 replies
  • 0 likes

Metallica - Death Magnetic Is Not Available In Turkey.

We are waiting for this album about 1 year. I can't understand. I have premium account but I can't listen all of Metallica songs. Please fix that problem.

  • Newbie
  • We are waiting for this album about 1 year. I can't understand. I have premium account but I can't listen all of Metallica songs. Please fix that problem.
  • guxxy
  • Newbie
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music keeps pausing every 30 secs in every device

Not only in pc or cellphone, in every device! the only solution i have found is to download the songs and use offline mode but its still annoying. Help pls!

  • Newbie
  • Not only in pc or cellphone, in every device! the only solution i have found is to download the songs and use offline mode but its still annoying. Help pls!
  • maladroitthief
  • Casual Listener
  • 1430 Views
  • 3 replies
  • 0 likes
  • 1430 Views
  • 3 replies
  • 0 likes

Songs won't add to queue

No songs can be added to the queue. I've tried logging in and out, making new playlists, etc., but nothing is working. Even when I manually press something to go to the queue, it doesn't show up. It stops any music from being played at all. Please he...

  • Casual Listener
  • No songs can be added to the queue. I've tried logging in and out, making new playlists, etc., but nothing is working. Even when I manually press something to go to the queue, it doesn't show up. It ...
  • Sebasty
  • Spotify Star
  • 1691 Views
  • 3 replies
  • 0 likes
  • 1691 Views
  • 3 replies
  • 0 likes

Music stops while playing

Hi! When I play music in Spotify the songs get paused, like somebody else is using my account elsewhere. I have swapped the password and used the "Log out everywhere"-function a few times since last week when this started, but it's not helping. What ...

  • Newbie
  • Hi! When I play music in Spotify the songs get paused, like somebody else is using my account elsewhere. I have swapped the password and used the "Log out everywhere"-function a few times since last ...
  • Sebasty
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps skipping songs within 1 second of starting

Hi I've had Spotify premium for a long time now and today all of a sudden it just keeps skipping my songs and so I cannot listen to anything.I've attempted to change my hardware acceleration settings and that didnt help, I've logged out and back in m...

  • Casual Listener
  • Hi I've had Spotify premium for a long time now and today all of a sudden it just keeps skipping my songs and so I cannot listen to anything. I've attempted to change my hardware acceleration settin...
  • letiziaa
  • Newbie
  • 77482 Views
  • 19 replies
  • 5 likes
  • Web Player
    Windows
  • 77482 Views
  • 19 replies
  • 5 likes

Solved!! Fear Factory's Genexus no longer available?

Since a few days, the album Genexus by Fear Factory is no langer playing on Spotify. In Windows, the album cover and all the track titles are still displayed, but only the songs Genexus and Regenerate are available. The rest of the songs is greyed ou...

  • Casual Listener
  • Since a few days, the album Genexus by Fear Factory is no langer playing on Spotify. In Windows, the album cover and all the track titles are still displayed, but only the songs Genexus and Regenerat...
  • glamourboy666
  • Casual Listener
  • 2079 Views
  • 3 replies
  • 0 likes
  • 2079 Views
  • 3 replies
  • 0 likes