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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • JelenJ
  • Newbie
  • 1005 Views
  • 9 replies
  • 3 likes
  • Other
  • 1005 Views
  • 9 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17353 Views
  • 8 replies
  • 1 likes
  • Other
  • 17353 Views
  • 8 replies
  • 1 likes

Solved!! SpotifyWebHelper - Constantly pop ups on Windows 7

Greetings, I've been having this problem since this morning and I can't find a solution:A SpotifyWebHelper.exe message pops up constantly and, well, its really annoying.What I've tried:*Closing the message. Result: Pops up again 10 seconds after.*Res...

  • Casual Listener
  • Greetings, I've been having this problem since this morning and I can't find a solution: A SpotifyWebHelper.exe message pops up constantly and, well, its really annoying. What I've tried: *Closing...
  • lozlrold
  • Regular
  • 1252 Views
  • 5 replies
  • 0 likes
  • Web Player
    Windows
  • 1252 Views
  • 5 replies
  • 0 likes

Nicolas Jaar Los Angeles Fonda Theatre Pre-Sale

Hi everyone, still can't figure out how the Pre-Sale codes are sent out but I def was looking for my'n which I never got. Any chance anyone has it on hand for Tomorrow Morning.?thanks

  • Newbie
  • Hi everyone, still can't figure out how the Pre-Sale codes are sent out but I def was looking for my'n which I never got. Any chance anyone has it on hand for Tomorrow Morning.? thanks  
  • Hubo
  • Community Legend
  • 492 Views
  • 1 replies
  • 1 likes
  • music
  • 492 Views
  • 1 replies
  • 1 likes

Roku 3 Error 8.4 and 10.4

I have read posts for years now with difficulties between Roku 3 and Spotify. Wont connect, errors 8.4 and 10.4. I changed DNS settings as suggested, no fix. Any new recommendations out there, or is it that it simply doesnt work for Roku?

  • Newbie
  • I have read posts for years now with difficulties between Roku 3 and Spotify. Wont connect, errors 8.4 and 10.4. I changed DNS settings as suggested, no fix. Any new recommendations out there, or is ...
  • 425 Views
  • 0 replies
  • 0 likes
  • Other
  • 425 Views
  • 0 replies
  • 0 likes

Spotify App for Windows Phone always offline

Ever since the new updates to both phone and OS, Spotify for Windows Phone/Windows 10 Mobile has been in a "Disconnected State" whenever I open it. Even though I have WiFi and Mobile Data, and I can still access the internet (I'm typing this feedback...

  • Gig Goer
  • Ever since the new updates to both phone and OS, Spotify for Windows Phone/Windows 10 Mobile has been in a "Disconnected State" whenever I open it. Even though I have WiFi and Mobile Data, and I can ...
  • ristojuu
  • Newbie
  • 1837 Views
  • 1 replies
  • 4 likes
  • WP 8
    WRT
  • 1837 Views
  • 1 replies
  • 4 likes

Where can I see new releases by artists I follow?

Hi, Since the removal of the notifications section, I can no longer find new releases by artists I'm following without going through them one by one which is a very tedious task. Are there any plans to introduce a feature like this?The new releases s...

  • Newbie
  • Hi,   Since the removal of the notifications section, I can no longer find new releases by artists I'm following without going through them one by one which is a very tedious task.   Ar...
  • 740 Views
  • 0 replies
  • 3 likes
  • Linux
    Web Player
  • 740 Views
  • 0 replies
  • 3 likes

Reinhör Funktion hat meine Boxen zerlegt...

Ist ja eine ganz tolle idee... aber warum auf maximaler lautstärke? ich hatte meine Geräte und einstellungen so eingestellt, dass alles gut klingt, aber als ich mit der Maus über dieses Feld fuhr (nichmal geklickt war die musik so laut, dass es mir d...

  • Newbie
  • Ist ja eine ganz tolle idee... aber warum auf maximaler lautstärke? ich hatte meine Geräte und einstellungen so eingestellt, dass alles gut klingt, aber als ich mit der Maus über dieses Feld fuhr (ni...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

comunicar las actividades musicales de Paraguay

hola amigos de Spotify Me encanta tener la app para escuchar millones de musicas, pero he visto que en la sección de conciertos no aparecen las actividades musicales que acontecen en Paraguay. Me gustaria ayudar con eso, proporcionando informacion ac...

  • Casual Listener
  • hola amigos de Spotify Me encanta tener la app para escuchar millones de musicas, pero he visto que en la sección de conciertos no aparecen las actividades musicales que acontecen en Paraguay. Me g...
  • 197 Views
  • 0 replies
  • 0 likes
  • music
  • 197 Views
  • 0 replies
  • 0 likes

Nicolas Jaar Pre-Sale at Webster Hall

Hi I am a huge listener of Nicolas Jaar and I don't understand why I did not receive any pre-sale codes for his concert at Webster hall on November 16, 2016. The pre-sale starts tomorrow Wednesday 14th at 10am EST, please let me know before that. tha...

  • Newbie
  • Hi   I am a huge listener of Nicolas Jaar and I don't understand why I did not receive any pre-sale codes for his concert at Webster hall on November 16, 2016. The pre-sale starts tomorrow Wed...
  • 401 Views
  • 0 replies
  • 2 likes
  • 401 Views
  • 0 replies
  • 2 likes

How to create playlists in my Tesla

Hi, I've now got Spotify for my car, a Tesla Model S.- But when I use the Tesla profile I can't make any playlists, how do I do that?- I can't find my playlists from my other free account, how do I find them?- What is my profile name for my Tesla acc...

  • Casual Listener
  • Hi, I've now got Spotify for my car, a Tesla Model S. - But when I use the Tesla profile I can't make any playlists, how do I do that? - I can't find my playlists from my other free account, how do...
  • RUMarco
  • Newbie
  • 17739 Views
  • 8 replies
  • 5 likes
  • Other
  • 17739 Views
  • 8 replies
  • 5 likes

Creating a Playlist or finding existing playlist with multiple bands

Hi there, I´m using Spotify on my Windows Phone but I don´t think it´s a Windoes-Phone specific problem, more like a general Problem (as I could not find a way too do that in WebPlayer). I try to find playlists with mulitple but specific bands e.g.:N...

  • Newbie
  • Hi there,   I´m using Spotify on my Windows Phone but I don´t think it´s a Windoes-Phone specific problem, more like a general Problem (as I could not find a way too do that in WebPlayer). &n...
  • Astroi99
  • Newbie
  • 230 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 230 Views
  • 1 replies
  • 0 likes

Playstation Network Spotify Premium Unplayable

Hello, I have found that when I was on premium, I was unable to play most songs on Spotify inside playstation network app, but when I switched back to free I was able to play songs without a problem. I am not getting premium again due to the fact tha...

  • Newbie
  • Hello,   I have found that when I was on premium, I was unable to play most songs on Spotify inside playstation network app, but when I switched back to free I was able to play songs without a...
  • 238 Views
  • 0 replies
  • 1 likes
  • 238 Views
  • 0 replies
  • 1 likes

Volume fluctuation driving me CRAZY!!!!!

While listening to Spotify, the volume will drop completely for a split second, and the drop is a quick fade, not an abrupt stop. It doesn't seem to be at specific intervals either. It seems to have just started doing this. I don't have any audio enh...

  • Newbie
  • While listening to Spotify, the volume will drop completely for a split second, and the drop is a quick fade, not an abrupt stop. It doesn't seem to be at specific intervals either. It seems to have ...
  • privatetipper
  • Newbie
  • 630 Views
  • 1 replies
  • 2 likes
  • Web Player
    Windows
  • 630 Views
  • 1 replies
  • 2 likes

Log out everywhere doesn't work

Why,Doesn't log out everywhere or changing the password help when your account is used on Sonos?Tried both but Sonos keeps playing.Why doesn't it exist a working solution for this??

  • Regular
  • Why, Doesn't log out everywhere or changing the password help when your account is used on Sonos? Tried both but Sonos keeps playing. Why doesn't it exist a working solution for this??
  • guywithabeard
  • Newbie
  • 860 Views
  • 3 replies
  • 0 likes
  • 860 Views
  • 3 replies
  • 0 likes

Premium Family and Raumfeld

I have just bought a Raumfeld multiroom wifi system at home, living room with a soundbar with sub and 2 OneS speakers in stereo and soon at the children's room (2) also speakers, and the bathroom and garage or garden also a speaker. We are with 4 per...

  • Newbie
  • I have just bought a Raumfeld multiroom wifi system at home, living room with a soundbar with sub and 2 OneS speakers in stereo and soon at the children's room (2) also speakers, and the bathroom and...
  • 294 Views
  • 0 replies
  • 1 likes
  • 294 Views
  • 0 replies
  • 1 likes

Spotify stops plating on my LG Smart TV

Hi,Everytime i listen to spotify on the application of my LG smart tv it stops after 1 or 2 Numbers. Is says 'null' and i cant even play another song. I have to wait or start different applications and then i can listen to 2 songs AGAIN... Who's got ...

  • Newbie
  • Hi, Everytime i listen to spotify on the application of my LG smart tv it stops after 1 or 2 Numbers. Is says 'null' and i cant even play another song. I have to wait or start different applications...
  • Maisymouse
  • Newbie
  • 328 Views
  • 1 replies
  • 0 likes
  • Other
  • 328 Views
  • 1 replies
  • 0 likes

Two Spotify Community accounts

Hi team! I have a Spotify Community account which I was using a lot. However, it was linked to an old Facebook-created Spotify account which has become broken. Thus, I was forced to create a new Spotify account. Is it possible to link that old Commun...

  • Visitor
  • Hi team!   I have a Spotify Community account which I was using a lot. However, it was linked to an old Facebook-created Spotify account which has become broken. Thus, I was forced to create a...
  • 185 Views
  • 0 replies
  • 0 likes
  • Other
  • 185 Views
  • 0 replies
  • 0 likes

remove device connect

hello everybody, i can't remove a device connect. i added it in different wifi (other house) and it is in my house. i want delet the device.

  • Newbie
  • hello everybody, i can't remove a device connect. i added it in different wifi (other house) and it is in my house. i want delet the device.
  • 190 Views
  • 0 replies
  • 0 likes
  • Connect
  • 190 Views
  • 0 replies
  • 0 likes

Quickly clicking play, starts music twice

When I went under Browse and Charts and selected my music it play, I double clicked the play button and the music began to play twice over eachother both at diffrent time intervels. When I clicked pause both stoped and resuming only started one. I wa...

  • Newbie
  • When I went under Browse and Charts and selected my music it play, I double clicked the play button and the music began to play twice over eachother both at diffrent time intervels. When I clicked pa...
  • EvandroRdr
  • Music Fan
  • 249 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 249 Views
  • 1 replies
  • 0 likes

Gradual quality deterioration

Spotify Premium user just wanting to give some feedback. Over the last couple months, I'm getting more and more interruptions in service (random pauses in songs, loss of play queues, audio distortion). Also frequently getting the "Spotify is in offli...

  • Newbie
  • Spotify Premium user just wanting to give some feedback. Over the last couple months, I'm getting more and more interruptions in service (random pauses in songs, loss of play queues, audio distortion...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Can't Drag and Drop?

I have been having a problem recently where I can't drag and drop when on the Spotify application on my computer? I can't drag and drop a song into a playlist, I can't change the order of songs in a playlist, and I can't change the order of my playli...

  • Casual Listener
  • I have been having a problem recently where I can't drag and drop when on the Spotify application on my computer? I can't drag and drop a song into a playlist, I can't change the order of songs in a ...
  • 372 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 372 Views
  • 0 replies
  • 0 likes