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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 1962 Views
  • 19 replies
  • 6 likes
  • Other
  • 1962 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17719 Views
  • 8 replies
  • 2 likes
  • Other
  • 17719 Views
  • 8 replies
  • 2 likes

over it!!

Every time I change phones I put my spotify PREMIUM on and spend HOURS, sorry DAYS even WEEKS redownloading every f**kn album n every f**kn artist individually so the little green button is ON and yet still random songs,albums and artists every time ...

  • Casual Listener
  • Every time I change phones I put my spotify PREMIUM on and spend HOURS, sorry DAYS even WEEKS redownloading every f**kn album n every f**kn artist individually so the little green button is ON and ye...
  • biddyhopkins
  • Casual Listener
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes

Difficulty connecting with two different phones

We tried connecting on a Iphone and an android and listening to different songs, but we are not able to listen to different songs, when one of us changes music, the other changes and the music goes

  • Newbie
  • We tried connecting on a Iphone and an android and listening to different songs, but we are not able to listen to different songs, when one of us changes music, the other changes and the music goes
  • osornios
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • Connect
  • 271 Views
  • 1 replies
  • 0 likes

Default Shuffle Off

This applies to Mac and Windows, Start Spotify. Select something like Discover Weekly - Shuffle is selected. Turn off Shuffle (I know how to turn it off) Close spotify. Open Spotify. Select - for example Morning Coffee - Shuffles back on. How do I tu...

  • Music Fan
  • This applies to Mac and Windows,    Start Spotify.   Select something like Discover Weekly - Shuffle is selected.   Turn off Shuffle (I know how to turn it off)   Clo...
  • rochespotify
  • Casual Listener
  • 1052 Views
  • 3 replies
  • 4 likes
  • Mac
    Web Player
    Windows
  • 1052 Views
  • 3 replies
  • 4 likes

Webplayer issues - can't search (dialog box won't open, nothing) and can't save a song

No problems using my webplayer on my work computer up until 3 days ago. Now I can't search - all the buttons on the left hand side except for the search work. Also, I can't save any songs to a playlist. Not sure if it is the webplayer or maybe it is ...

  • Newbie
  • No problems using my webplayer on my work computer up until 3 days ago. Now I can't search - all the buttons on the left hand side except for the search work. Also, I can't save any songs to a playli...
  • crematedman
  • Community Legend
  • 310 Views
  • 1 replies
  • 1 likes
  • Web Player
    Windows
  • 310 Views
  • 1 replies
  • 1 likes

[All Platforms][Radio] Improve general functionality

Good evening [Disclaimer: Perhaps my English isn't well enough to make myself clear, as it isn't my native language, so, if something doesn't make some sense, please let me know to try to clarify it. Thanks.] (Well, as I were suggested, I'm posting t...

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  • Roadie
  • Good evening   [Disclaimer: Perhaps my English isn't well enough to make myself clear, as it isn't my native language, so, if something doesn't make some sense, please let me know to try ...
  • 0x412E2047696C
  • Roadie
  • 997 Views
  • 4 replies
  • 0 likes
  • All Platforms
    Radio
  • 997 Views
  • 4 replies
  • 0 likes

Solved!! I would like to be able to reorder tracks within a Playlist on Windows Mobile.

I'm unable to reorder Playlists on Windows Mobile. This issue is causes further pain due to the fact that there are no otions to specify how tracks are added to a Playlist (i.e. Newest Tracks at the Top). Please add a Reorder feature.

  • Visitor
  • I'm unable to reorder Playlists on Windows Mobile.  This issue is causes further pain due to the fact that there are no otions to specify how tracks are added to a Playlist (i.e. Newest Tracks a...
  • osornios
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 456 Views
  • 1 replies
  • 0 likes

Unlink Spotify from my old PS3

Hi! I have an old Playstation 3. I don't remember the password to my old account, and the email it is connected to is not working anymore. I used Spotify on it a couple of years back. I also have a new Playstation 4. I want to connect my Spotify Acco...

  • Newbie
  • Hi!     I have an old Playstation 3. I don't remember the password  to my old account, and the email it is connected to is not working anymore. I used Spotify on it a couple of year...
  • osornios
  • Spotify Star
  • 4230 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 4230 Views
  • 1 replies
  • 0 likes

Contraseña para dispositivos

Desde ya hace tiempo no logro crear una contraseña para dispositivos, en dispositivos en los que no puedo iniciar sección con mi cuenta de fb un día se cerró la cuenta y me di cuenta que no recordaba la contraseña, seguí todos los pasos desde varios ...

  • Newbie
  • Desde ya hace tiempo no logro crear una contraseña para dispositivos, en dispositivos en los que no puedo iniciar sección con mi cuenta de fb un día se cerró la cuenta y me di cuenta que no recordaba...
  • Sagui
  • Newbie
  • 4013 Views
  • 4 replies
  • 0 likes
  • Other
  • 4013 Views
  • 4 replies
  • 0 likes

Issues with Vizio TV App and Spotify Sync

My Vizio Smart TV has Spotify included as one of its applications. I'm a premium Spotify subcriber, however the Vizio app, and Spotify on my iphone/Mac desktop doesn't seem to be communicating. ie. I add a song/playlist to my iphone/Mac desktop, but ...

  • Newbie
  • My Vizio Smart TV has Spotify included as one of its applications. I'm a premium Spotify subcriber, however the Vizio app, and Spotify on my iphone/Mac desktop doesn't seem to be communicating. ...
  • AlexZH
  • Casual Listener
  • 805 Views
  • 1 replies
  • 0 likes
  • Other
  • 805 Views
  • 1 replies
  • 0 likes

One or two tracks within the same album without 320k quality

Would you mind to double check your Music import process? It is totally not acceptable for a 2016 album to have such kind of the things happened!

  • Music Fan
  • Would you mind to double check your Music import process? It is totally not acceptable for a 2016 album to have such kind of the things happened!    
  • Maxim
  • Spotify Star
  • 546 Views
  • 4 replies
  • 0 likes
  • Other
  • 546 Views
  • 4 replies
  • 0 likes

gift card refund

I sent someone a years premium subscription as a spotify gift card but he already has it built in as part of his phone providers partner plan. The gift card hasnt been redeemed so how do I go about getting it cancelled and refunded?

  • Casual Listener
  • I sent someone a years premium subscription as a spotify gift card but he already has it built in as part of his phone providers partner plan. The gift card hasnt been redeemed so how do I go about g...
  • mikeyoungstudio
  • Casual Listener
  • 570 Views
  • 3 replies
  • 0 likes
  • Other
  • 570 Views
  • 3 replies
  • 0 likes

Can't play any music after getting premium

Hi,i just got spotify premium and now when i try to play a song, it just says that it isnt available right now and moves on to the next one, and the next one and so on. tested spotify radio, all my playlists and random albums, nothing works. Has this...

  • Newbie
  • Hi,i just got spotify premium and now when i try to play a song, it just says that it isnt available right now and moves on to the next one, and the next one and so on. tested spotify radio, all my p...
  • CCara22
  • Newbie
  • 410 Views
  • 2 replies
  • 1 likes
  • 410 Views
  • 2 replies
  • 1 likes

volume bar not working

The volume bar on Spotify is all the way to right, but if I try to move it, it doesn't work. How do I fix this?

  • Newbie
  • The volume bar on Spotify is all the way to right, but if I try to move it, it doesn't work. How do I fix this? 
  • feelikeastrangr
  • Community Legend
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Automobile Integration] Better functionality ideas

I love Spotify! I'm a DJ by night, and have a desk job by day, which means I use Spotify rigorously for music discovery on my 45 mile commute to and from the office. I have a theory that I'm probably in the 99% percentile for largest number of differ...

  • Casual Listener
  • I love Spotify! I'm a DJ by night, and have a desk job by day, which means I use Spotify rigorously for music discovery on my 45 mile commute to and from the office. I have a theory that I'm pro...
  • mroctopus
  • Casual Listener
  • 920 Views
  • 2 replies
  • 1 likes
  • All Platforms
  • 920 Views
  • 2 replies
  • 1 likes

Superuser Contribution Pioneer XW series Not stream to Spotify connect anymore

Hi Folks I have two Pioneer XW series and premium account on Spotify...I was happy using spotify for music streaming to my pioneer A4s Since last week. I can't connect to both of them, no matter how they are connected to the network..I still can see ...

  • Casual Listener
  • Hi Folks  I have two Pioneer XW series and premium account on Spotify...I was happy using spotify for music streaming to my pioneer A4s  Since last week. I can't connect to both...
  • Anyk17
  • Spotify Star
  • 1135 Views
  • 5 replies
  • 0 likes
  • Connect
    Other
  • 1135 Views
  • 5 replies
  • 0 likes

Where are the L:yrics???

I am using desktop app 1.0.29.92.g67727800 on Windows- I am a premium customer and half the reaon I am is the lyrics feature. Today I see a message that lyrics are no longer avaulable. I'm certain this is a money issue between spotify and soundhound ...

  • Music Fan
  • I am using desktop app 1.0.29.92.g67727800 on Windows- I am a premium customer and half the reaon I am is the lyrics feature. Today I see a message that lyrics are no longer avaulable. I'm certain th...
  • Spotifi
  • Casual Listener
  • 1796 Views
  • 5 replies
  • 27 likes
  • Other
  • 1796 Views
  • 5 replies
  • 27 likes

Web player always opens same song

When I open my web browser and navigate to play.spotify.com, it's always the same song that shows to the right, and "repeat" is always enabled (even though I turn it off every time I open Spotify). How can I change/remove the song that shows? Oddly e...

  • Newbie
  • When I open my web browser and navigate to play.spotify.com, it's always the same song that shows to the right, and "repeat" is always enabled (even though I turn it off every time I open Spotify). H...
  • 751 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 751 Views
  • 0 replies
  • 1 likes

Solved!! [Web Player][Other] Spotify web player

The web player hasn't been able to connect all day. I cant play anything off my laptop. Help???

  • Casual Listener
  • The web player hasn't been able to connect all day. I cant play anything off my laptop. Help???
  • Nico
  • Community Legend
  • 779 Views
  • 3 replies
  • 0 likes
  • Other
    Web Player
  • 779 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Hard rock band VAIN

Classic hard rock band VAIN shares the same name with a rapper (?) and it would be much appreciated if you could seperate these two different artists. VAIN is a pretty big band in the hard rock / Heavy metal genre and deserves correct information and...

  • Casual Listener
  • Classic hard rock band VAIN shares the same name with a rapper (?) and it would be much appreciated if you could seperate these two different artists. VAIN is a pretty big band in the hard rock / Hea...
  • MrVain72
  • Casual Listener
  • 796 Views
  • 3 replies
  • 0 likes
  • 796 Views
  • 3 replies
  • 0 likes

Chromecast Audio Bug

The Spotify app (on both an Android and iOS device) is not "seeing" a new Google Cast device that I have connected to my network. (The Spotify app continues to recognize and work with an "older" Chromecast device.). Other music/news apps can see the ...

  • Newbie
  • The Spotify app (on both an Android and iOS device) is not "seeing" a new Google Cast device that I have connected to my network.  (The Spotify app continues to recognize and work with an "older...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes