Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • toby_07
  • Newbie
  • 929 Views
  • 8 replies
  • 2 likes
  • Other
  • 929 Views
  • 8 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17317 Views
  • 8 replies
  • 1 likes
  • Other
  • 17317 Views
  • 8 replies
  • 1 likes

Problems with the 1.0.21.143.g76c19bcd version,it doesnt play ANY song.

Device: Windows Operating System Version: Windows 7 Proessional Spotify Version: 1.0.21.143.g76c19bcd I just updated the last update of Spotify and it doesnt play any song, and it worked just perfect with the version before that one. It says that ¨th...

  • Music Fan
  • Device: Windows   Operating System Version: Windows 7 Proessional   Spotify Version: 1.0.21.143.g76c19bcd   I just updated the last update of Spotify and it doesnt play any song,...
  • Cintillo6
  • Music Fan
  • 640 Views
  • 6 replies
  • 1 likes
  • Other
  • 640 Views
  • 6 replies
  • 1 likes

Squeezebox connection error - stopped working

HI all My Spotify plugin on my SBT has stopped working. It will connect ok and show all my music but when I select and try to play at song it will not play anything and the onscreen meessage shows "Spotify connection error : No error" I have re-start...

  • Casual Listener
  • HI all   My Spotify plugin on my SBT has stopped working. It will connect ok and show all my music but when I select and try to play at song it will not play anything and the onscreen meessage...
  • dirkvw
  • Newbie
  • 1741 Views
  • 9 replies
  • 3 likes
  • Logitech
  • 1741 Views
  • 9 replies
  • 3 likes

Please be advised that I signed up for Spotify and when I quit, and they redireccomp called tech tra

Please be advised that I cancelled Spotify and they informed me that my computer was hacked and directed to the a company called tech traeger who charged me 329.00 to fix my computer. This should not have happened just because I didn't want Spotify. ...

  • Newbie
  • Please be advised that I cancelled Spotify and they informed me that my computer was hacked and directed to the a company called tech traeger who charged me 329.00 to fix my computer. This should not...
  • 243 Views
  • 0 replies
  • 0 likes
  • Other
  • 243 Views
  • 0 replies
  • 0 likes

Season of Mist - Satanic Warmaster

Hey!Would start with letting you guys know what a splendid job you're doing. Some amazing additions would be in the black metal genre and especially the label "Season of Mist". They're supporting som great bands like Satanic Warmaster, SW's new split...

  • Casual Listener
  • Hey! Would start with letting you guys know what a splendid job you're doing. Some amazing additions would be in the black metal genre and especially the label "Season of Mist". They're supporting s...
  • Schweinhund
  • Casual Listener
  • 400 Views
  • 1 replies
  • 0 likes
  • Other
  • 400 Views
  • 1 replies
  • 0 likes

Solved!! Samsung smart tv ES7000 Error ID 2

Hello, I'm unable to use Spotify on my Samsung ES7000. I keep getting an error when i try to play any music: "An Error as ocurred:Error ID: 2" Any advice? Thanks.

  • Casual Listener
  • Hello,   I'm unable to use Spotify on my Samsung ES7000. I keep getting an error when i try to play any music:   "An Error as ocurred:Error ID: 2"   Any advice?   Thanks.
  • qlickjamzz
  • Casual Listener
  • 21007 Views
  • 5 replies
  • 4 likes
  • Samsung
  • 21007 Views
  • 5 replies
  • 4 likes

Browse has disappeared.

I'm using android Spotify. Yesterday I had browse and today it isn't there? Is this a bug?

  • Newbie
  • I'm using android Spotify. Yesterday I had browse and today it isn't there? Is this a bug?
  • Nico
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • Other
  • 434 Views
  • 1 replies
  • 0 likes

Premium account and Sonos - spotify has been paused because account is used somewhere else

I keep getting the error message "spotify has been paused because account is used somewhere else" whenever I attempt to playying music on my computer while the kids are on Spotify. This should not be a problem with a premium account, should it? This ...

  • Regular
  • I keep getting the error message "spotify has been paused because account is used somewhere else" whenever I attempt to playying music on my computer while the kids are on Spotify.   This sh...
  • lvsgracie168
  • Newbie
  • 5571 Views
  • 33 replies
  • 0 likes
  • 5571 Views
  • 33 replies
  • 0 likes

Web Client for Chrome in a playlist with "random" enabled plays two songs at once

Title says most of it ... navigating to play.spotify.com/?http=1 then selecting a playlist ... if I enable random song selection, occasionally (once every 2 hours or so of listening) two songs will begin playing at once when the previous song ends. A...

  • Newbie
  • Title says most of it ... navigating to play.spotify.com/?http=1 then selecting a playlist ... if I enable random song selection, occasionally (once every 2 hours or so of listening) two songs w...
  • 214 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 214 Views
  • 0 replies
  • 0 likes

Spotify ignoring broken content?

I reported a number of tracks almost a year ago through this process and received automated e-mails thanking me for the reports. I've not once received a follow-up reply of even "hey, we're working on it." I know that Spotify has to work through the ...

  • Newbie
  • I reported a number of tracks almost a year ago through this process and received automated e-mails thanking me for the reports. I've not once received a follow-up reply of even "hey, we're...
  • 201 Views
  • 0 replies
  • 0 likes
  • Other
  • 201 Views
  • 0 replies
  • 0 likes

[BB] Spotify app not working

Hi! Today the spotify app in my blackberry stopped working... Then i tried to unistall app and donwload again and from the blackberry appworld dont let me I dont know what to do please help m

  • Casual Listener
  • Hi!   Today the spotify app in my blackberry stopped working...   Then i tried to unistall app and donwload again and from the blackberry appworld dont let me     I dont kn...
  • dreadlordqt
  • Casual Listener
  • 238 Views
  • 1 replies
  • 0 likes
  • Other
  • 238 Views
  • 1 replies
  • 0 likes

Spotify Connect issue with Yamaha Receiver

My issue starts when I add multiple songs to the queue via "Add to Up Next" option. No matter how many songs I add to the queue, it will ALWAYS play the 3rd song in the queue twice. And when I open the app up on my phone or macbook pro - it will then...

  • Casual Listener
  • My issue starts when I add multiple songs to the queue via "Add to Up Next" option.  No matter how many songs I add to the queue, it will ALWAYS play the 3rd song in the queue twice. &nbsp...
  • 217 Views
  • 0 replies
  • 0 likes
  • Connect
  • 217 Views
  • 0 replies
  • 0 likes

Can't listen to ANY new song [This track is not available. If you have...]

I've used spotify (premium) for a year or two with no problems, but I noticed yesterday that I can no longer listen to any track I've previously never listened to. If I recognize that I've listened to a certain track on spotify previously, or it is i...

  • Casual Listener
  • I've used spotify (premium) for a year or two with no problems, but I noticed yesterday that I can no longer listen to any track I've previously never listened to. If I recognize that I've liste...
  • simenv
  • Casual Listener
  • 367 Views
  • 2 replies
  • 0 likes
  • Other
  • 367 Views
  • 2 replies
  • 0 likes

Music don't play on Spotify web when I click on a title.

HI, I'm using a MAC and Google Chrome. I can connect through my account without problem but when I click on a title, the picture appear but the song doesn't start. What can I do to resolve this problem? thanks H-T

  • Newbie
  • HI, I'm using a MAC and Google Chrome. I can connect through my account without problem but when I click on a title, the picture appear but the song doesn't start. What can I do to resolve this probl...
  • 221 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
  • 221 Views
  • 0 replies
  • 0 likes

Solved!! Not playing anything

Every time I click a song on my playlist it skips through every song on the list & plays nothing on my iPhone

  • Newbie
  • Every time I click a song on my playlist it skips through every song on the list & plays nothing on my iPhone
  • MattSuda
  • Spotify Star
  • 782 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 782 Views
  • 2 replies
  • 0 likes

Copy search result link

i'm looking to copy the search result link but for a record label search, i found this on how to make the link: Link to search results from SpotifySpotify can also make any search results into a link. In previous versions of Spotify, doing this was q...

  • Casual Listener
  • i'm looking to copy the search result link but for a record label search, i found this on how to make the link:   Link to search results from Spotify Spotify can also make any search results ...
  • 2318 Views
  • 0 replies
  • 0 likes
  • Other
  • 2318 Views
  • 0 replies
  • 0 likes

Spotify Connect - Windows Phone

Hi. Just updated to version 3.0.5246.30620 on my Windows Phone (preview 8.1). But I can't find any Spotify Connect functionality. Will it be released later? Best Regards Marcus Lovenstad

  • Casual Listener
  • Hi. Just updated to version 3.0.5246.30620 on my Windows Phone (preview 8.1). But I can't find any Spotify Connect functionality. Will it be released later?   Best Regards Marcus Loven...
  • hmalinov
  • Casual Listener
  • 4385 Views
  • 10 replies
  • 39 likes
  • 4385 Views
  • 10 replies
  • 39 likes

App won`t start from memory card

Until yesterday Spotify was working nicely on my Windows Phone (Lumia 720). I downloaded it on the memory card, everything was fine.Suddenly yesterday, it stopped working and won't start anymore. All I see is the start screen of Spotify. Then nothing...

  • Newbie
  • Until yesterday Spotify was working nicely on my Windows Phone (Lumia 720). I downloaded it on the memory card, everything was fine. Suddenly yesterday, it stopped working and won't start anymore. A...
  • 255 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 255 Views
  • 0 replies
  • 0 likes

Bug Report - Chrome Web Player - Opening Panels (e.g search) from Left Navigation Failing to Open

In the web player, when clicking search, the panel opens briefly then shuts abruptly. This causes search and other navigation items requiring an extra panel to be unusable. Saw this occur with the settings option as well. In the html of the search pa...

  • Newbie
  • In the web player, when clicking search, the panel opens briefly then shuts abruptly. This causes search and other navigation items requiring an extra panel to be unusable. Saw this occur with the se...
  • 254 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 254 Views
  • 0 replies
  • 0 likes