Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1350 Views
  • 13 replies
  • 4 likes
  • Other
  • 1350 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17510 Views
  • 8 replies
  • 1 likes
  • Other
  • 17510 Views
  • 8 replies
  • 1 likes

How to stay online on WiFi only - disable Cellular in Spotify

I have spent hours on this... posting to several other boards getting the same wrong answer. I have the Spotify app for Windows Phone 8.1. The app works really well except that it will automatically jump back to cellular without notifying me and eat ...

  • Newbie
  • I have spent hours on this... posting to several other boards getting the same wrong answer.  I have the Spotify app for Windows Phone 8.1.  The app works really well except that it will au...
  • Jenae
  • Newbie
  • 425 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 425 Views
  • 1 replies
  • 0 likes

Your screen or eye sight is not ruined!

Greetings humble Spotify users! You might recently have been deceived to think that your computer screen is not working properly or that your color vision has lost some of the green/yellow spectrum, but it's all just a big FAT coup! Spotify is playin...

  • Newbie
  • Greetings humble Spotify users!   You might recently have been deceived to think that your computer screen is not working properly or that your color vision has lost some of the green/yellow s...
  • 198 Views
  • 0 replies
  • 0 likes
  • Other
  • 198 Views
  • 0 replies
  • 0 likes

Saving Music to My library

Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!

  • Casual Listener
  • Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!
  • 218 Views
  • 0 replies
  • 0 likes
  • music
  • 218 Views
  • 0 replies
  • 0 likes

Same playlist is different on other devices

I have the spotify app on my android phone, my computer and my ps4. I made a playlist and I added some songs later on my phone. Now I have a playlist on my computer which has 88 songs, but when i open it on my phone it has 85 songs and the same playl...

  • Newbie
  • I have the spotify app on my android phone, my computer and my ps4. I made a playlist and I added some songs later on my phone. Now I have a playlist on my computer which has 88 songs, but when i ope...
  • 224 Views
  • 0 replies
  • 0 likes
  • Other
  • 224 Views
  • 0 replies
  • 0 likes

How to automatically "show" not "allow" on timeline?

I want it to be in that little header section (lives, studied- that little box) with the spotify logo that says I listened to yadda yadda. Automatically! It only shows up like that if you change it to "show on timeline" not "allow," correct? So how c...

  • Newbie
  • I want it to be in that little header section (lives, studied- that little box) with the spotify logo that says I listened to yadda yadda. Automatically! It only shows up like that if you change it t...
  • 241 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 241 Views
  • 0 replies
  • 0 likes

I can't see all of my playlists on PS3

I just got the Spotify app for my PS3, I can only see a few of my playlists. My "Starred" is the main one I listen to and it's not there. I even tried making it public to see if that was the issue and it didn't help. Any suggestions? Thank you!

  • Newbie
  • I just got the Spotify app for my PS3, I can only see a few of my playlists. My "Starred" is the main one I listen to and it's not there. I even tried making it public to see if that was the issue a...
  • 290 Views
  • 0 replies
  • 0 likes
  • Other
  • 290 Views
  • 0 replies
  • 0 likes

Cons to use online player rather than windows desktop version

Hi every one, My windows desktop version is soooooo slow. I'm so fed up with this now.i think i'm gonna use the online version (and it works with the chromecast) is there any cons to use the online version?why would the desktop version be better? (so...

  • Regular
  • Hi every one,  My windows desktop version is soooooo slow. I'm so fed up with this now. i think i'm gonna use the online version (and it works with the chromecast)   is there any cons t...
  • 252 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 252 Views
  • 0 replies
  • 0 likes

Can't scrobble songs with "&&" (ampersand) to Last.fm

Hi,I'm not sure if this is issue with Spotify Web Player or maybe something wrong with Last.fm.Every time I listen to songs or albums containing & in the title it's not scrobbled to Last.fm. All other songs are properly scrobbled. Is there any way to...

  • Newbie
  • Hi, I'm not sure if this is issue with Spotify Web Player or maybe something wrong with Last.fm. Every time I listen to songs or albums containing & in the title it's not scrobbled to Last.fm. ...
  • 586 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 586 Views
  • 0 replies
  • 0 likes

[WP 8.1] Client stops working when skipping songs

Bug occurs randomly when skipping songs. 1. Plug headphones in phone2. Open Spotify3. Play a song in a downloaded playlist4. Hide Spotify (to the background)5. Press volume up or down, so the Windows Phone music controls pop up.6. Press the next song...

  • Casual Listener
  • Bug occurs randomly when skipping songs.   1. Plug headphones in phone 2. Open Spotify 3. Play a song in a downloaded playlist 4. Hide Spotify (to the background) 5. Press volume up or dow...
  • tijmetg
  • Casual Listener
  • 354 Views
  • 2 replies
  • 1 likes
  • WP 8
  • 354 Views
  • 2 replies
  • 1 likes

Playlist no longer shows song length or album title?

A few weeks ago, I noticed that the album title and track length no longer shows up in playlists. I figured I must have accidentally turned them off somehow, but for the life of me I cannot figure out how to get them back. I can't imagine Spotify wou...

  • Casual Listener
  • A few weeks ago, I noticed that the album title and track length no longer shows up in playlists.  I figured I must have accidentally turned them off somehow,  but for the life of me I cann...
  • SpinRose
  • Newbie
  • 884 Views
  • 5 replies
  • 0 likes
  • 884 Views
  • 5 replies
  • 0 likes

"Available Offline" button placement on Windows Phone 8.1

Hello, Is there any way to make this permanently locked or whatever? Or at least have it ask for a confirmation when states are changed?As if it wasn't badly placed enough, it's rather distressing having to resync an entire playlist because the App m...

  • Casual Listener
  • Hello,   Is there any way to make this permanently locked or whatever? Or at least have it ask for a confirmation when states are changed? As if it wasn't badly placed enough, it's rather dis...
  • 351 Views
  • 0 replies
  • 2 likes
  • Other
    WP 8
  • 351 Views
  • 0 replies
  • 2 likes

Shuffle on iOS app

My iOS app has just started doing this thing where it plays on shuffle all the time. This is even if the shuffle button is turned off. I've re-started the phone and the app but it will only play songs on Shuffle. Any ideas?

  • Newbie
  • My iOS app has just started doing this thing where it plays on shuffle all the time. This is even if the shuffle button is turned off. I've re-started the phone and the app but it will only play song...
  • 197 Views
  • 0 replies
  • 0 likes
  • Other
  • 197 Views
  • 0 replies
  • 0 likes

Album tracks suddenly unplayable in the United States

I have the Scott Pilgrim soundtrack, both versions, in my playlists. Noticed today that the song Black Sheep, by Metric, was skipping. Checked from web and desktop....web can't tell me why, but desktop app says that its no longer playable in the US, ...

  • Newbie
  • I have the Scott Pilgrim soundtrack, both versions, in my playlists. Noticed today that the song Black Sheep, by Metric, was skipping.   Checked from web and desktop....web can't tell me why, ...
  • 244 Views
  • 0 replies
  • 0 likes
  • Other
  • 244 Views
  • 0 replies
  • 0 likes

Cant asociate ps3 account with spotify.

The spotify app says the spotify account is in another sesion of ps network but idk. I have a 1 account with only 1 mail registered.

  • Newbie
  • The spotify app says the spotify account is in another sesion of ps network but idk. I have a 1 account with only 1 mail registered.
  • 300 Views
  • 0 replies
  • 0 likes
  • music
  • 300 Views
  • 0 replies
  • 0 likes

Solved!! ADS!!!!!!!!!!!!!

Sorry for the number of exclamation points, but I'm fed up with it.I go to "local files" on windows app, which means only files I have on my hdd will be played (on top of that none of them belonging to Spotify) and I receive unskippable ads from you....

  • Casual Listener
  • Sorry for the number of exclamation points, but I'm fed up with it. I go to "local files" on windows app, which means only files I have on my hdd will be played (on top of that none of them belongin...
  • DasPeter
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 444 Views
  • 1 replies
  • 0 likes

Song Suggestions

When I listen to music on the spotify app on my phone I get song suggestions and was wondering how to get that to happen on the desktop version. I know you can go through discover but it's not the same beause you are selecting new music instead of ju...

  • Newbie
  • When I listen to music on the spotify app on my phone I get song suggestions and was wondering how to get that to happen on the desktop version. I know you can go through discover but it's not the sa...
  • 360 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 360 Views
  • 0 replies
  • 0 likes

Top Tracks do not refresh on Sonos

We have a Sonos system at home and setup the Spoity music service account for it.I'm a Systems Administrar / IT Consultant by trade. For several weeks now the Top Tracks list hasn't been updated, regardless of what I try to force an update.When I loo...

  • Newbie
  • We have a Sonos system at home and setup the Spoity music service account for it. I'm a Systems Administrar / IT Consultant by trade.   For several weeks now the Top Tracks list hasn't been u...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Solved!! I can not find a song

Hi,I'm tryng to find a song from Sonata Arctica named "Shy", but it's not aviable. It's possible that is a bug, because some frinds have it in theyr playlist.Thx for the helpPippo

  • Casual Listener
  • Hi, I'm tryng to find a song from Sonata Arctica named "Shy", but it's not aviable. It's possible that is a bug, because some frinds have it in theyr playlist. Thx for the help Pippo
  • Pippo016
  • Casual Listener
  • 1676 Views
  • 2 replies
  • 0 likes
  • music
  • 1676 Views
  • 2 replies
  • 0 likes

Spotify on SSD. Want to move it to HDD.

Is there a way to move spotify to my HDD from my SSD. I'm not allowed to choose where its installed...

  • Newbie
  • Is there a way to move spotify to my HDD from my SSD. I'm not allowed to choose where its installed...
  • dfa2
  • Roadie
  • 1868 Views
  • 3 replies
  • 1 likes
  • Other
  • 1868 Views
  • 3 replies
  • 1 likes

Track does not play.

Track #2 "Master of Puppets" on the album "Master of Puppets" by Metallica does not play on the windows app or on either iOS or Android apps.

  • Newbie
  • Track #2 "Master of Puppets" on the album "Master of Puppets" by Metallica does not play on the windows app or on either iOS or Android apps.
  • 188 Views
  • 0 replies
  • 0 likes
  • Other
  • 188 Views
  • 0 replies
  • 0 likes