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spotify offline playlist issue

spotify offline playlist issue

I've been a premium user since last year and everything was OK. But now I am having trouble with my offline playlist on mi smartphone and tablet and my PC, I cannot choose an specific song in offline playlists as before in any of my devices. It says all the time that the action is not possible offline. Since I have a windows tablet I have installed the desktop app. But when playing offline music the app says I need internet connection. I need help have already verified that I am a spotify premium user.' I cannot play music from my offline playlist 😞 I have windows phone 8.

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A screenshoto the problems. As you can see the playlist is available offline but I cannot listen without an internet connection

Screenshot (47).png

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