I can't join with my family premium

[#1]

It says that I can't join bcs I don't live there

[Bittencourt]

Hi there, thanks for writing.

You'd need to double check that the country on the account of the Family plan Manager matches the country on your account. Sometimes if you live close to a border the country on your account might change or the service might assume you're actually located in the neighboring country. So it's best to check what country is listed on your account page. 

I'd also suggest trying to accept the invitation from an incognito browser window, to avoid issues caused by corrupted browser cache or cookies. 

Note that you can only change Family plans once a year as well.

Keep me posted on how you get on.