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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Bonjour,J'ai pris une carte-cadeau via mon CSE que je ne peux pas utiliser soi-disant car j'ai déjà un compte premium family. Pourquoi n'acceptez-vous pas les cartes cadeaux avec les abonnements et comment puis-je faire maintenant que j'ai cette cart...
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
PlanPremiumCountryUSADevicePixel 7, Google home minisOperating SystemAndroid 13 My Question or IssueI'm a part of a premium family account, where there are 2 users with separate accounts. Both accounts are linked via the Google Home app to various sm...
Hi, I have a Family Plan, and prepaid for the year.Now, I saw there's the option to subscribe so I don't have to set up the family group again next year. Tried to subscribe the family plan, but the only option offered is to pay again for the plan, fo...
Hello, I’m having the same issue. The playlist is public, app is up to date, I’ve turned in and off the iPad and I’ve removed and re installed the app, and the playlist is not showing up. It does not contain a podcast.
Hi All, I have Spotify Premium Family with 4 users and we all use Spotify on our phones, in our cars and on Alexa's in the house.The problem I have is that if I'm listening on my phone or in the car and somebody at home starts to play music on one of...
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
So, I am manager of Premium Family. I'm trying create a new family on my phone and my mom’s phone but every time I enter my card (visa/mastercard/true id/phone billing) and click the big green button but I can’t get a premium pack.a red box shows up ...
Premium Family PlanAustralia I have received a request for a family member to purchase audiobook hours - I have clicked on the "Get Hours" option in the email but there is no way to purchase audiobook hours for him - it just takes me to my account. I...
Loving the new free audiobook feature with premium but the rest of my family on my family premium plan would love access to this too. Would love an update where all family premium members have access to this function
My Question or Issue I am currently on the Premium Family Plan - last payment was made so I am up to date. However, we have all been kicked out - when we log in on any of our devices it logs in on the free plan. Please help. Plan Premium Country Sout...
hi. My daughter is on my premium family plan but cannot download an audiobook? Why would this be? I have no issues with the downloading of audiobooks on my account. None of the below information is required. However, the more you provide the easier i...
PlanPremium FamilyCountryCanadaDeviceGoogle Pixel 6 ProOperating SystemAndroid 15 My Question or IssueI had changed my Spotify to Premium Duo April 23rd, 2023. Right now I am trying to accept an invite to Premium Family but it says There was a proble...
Hace un año fue posible que realizara el pago anual, hace un mes hice la reactivación de mi plan familiar pero no me es posible el cambiar el monto que deseo pagar solo me aparece mensual
I was gonna invite my partner who lives with me to duo plan but it says seems like we are not living together
Hey, I can't add my address to the subscription, what's the problem? < snip-moderator edit >
I've tried on different devices, different browser, tried every part of my address. Can't find any addresses in my village or nearby town.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue why am I getting ads on my premium family plan? I thought the whole point of paying for a pr...
On holidays and Spotify not working
I have a premium Family plan. The person listed as "manager" is my former daughter-in-law who cheated on my son and moved out of the house. How can I delete her as manager? I pay the bill but am not the manager