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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I've had a family account for 5+ years. My family members all received emails saying they needed to confirm their address.They all tried but, although they were entering the same address as shown in my family admin page, their pages all errored sayin...
I have a legend that there is a mistake in putting the address.
He lost all credentials
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
When I click on the link my partner sent me (she's sent a new link today even), and I enter my address, which we confirm matches the address she entered exactly, I get "something went wrong".
I've already followed all the alternatives that Spotify says, and I still can't join the family plan, because it says the addresses don't match. If I enter the house number, the result shows another zip code, if I don't enter the house number, the zi...
Planfamily premiumCountryUSA DeviceWindows 11 My Question or Issuei am trying to add a person to the family premium account i have 4 slots used and 2 available. Adding person on windows 11, has a spotify account. sent a join plan email to the person ...
Hi.I have just signed up to Spotify premium for family as my wife and kids like to listen to music at home when I am in work. I have just read a few posts regarding GPS tracking. I not only use Spotify at home but I use it in my van, and multiple hot...
PlanPremiumCountryUK DeviceSamsung A52Operating SystemAndroid 14 My Question or IssueI am wanting to switch from Individual Premium to Family Premium. I have followed the instructions:log into app>account... however there is no option to "change acco...
Hi I’m travelling aboard at the moment. But not sure why I can log in my account all of sudden
How do I add her phone number so she can be included on my duo account
I've made a playlist on my account to share with my kids. Both kids have an ipad with the spotify kids app running and each their own account. On one account, the playlist shows up and on the other it does not no matter what i try. It doesn't matter ...
I am trying to add a family member who lives at the same address as me, (I'm the account holder), but on the "manage members" page: https://www.spotify.com/uk/account/family/...there is just a list of members, but no clickable link or button that wou...
Plan: Family PlanCountry: PhilippinesMy Question or Issue:The credit card through which I make the monthly payments for our Family Plan is about to expire, but I am unable to update the credit details on my account. The fields where I am supposed to ...
I've changed to Premium Duo. When I did it, I was asked to update my address. So I did it. Spotify found it and accepted it. No problems.Then I sent an invitation to my housemate to join my plan. They are asked to introduce the address to verify it. ...
I am on my Duo plan and want to upgrade to Family plan. My duo plan expiration date is one month from now. If I cancel my Duo plan now and subscribe to family plan, will i be able to add family members from today onwards or I have to wait for my plan...
I have turned of explicit content on the kids accounts on my family plan. However, this apparently doesn't work for podcasts. I don't want them listening to filth and erotica. How do I filter those out or turn off podcasts for those accounts?
PlanPremium familyCountryTurkey DeviceIphone 14 proOperating IOs 18,3 My Question or Issuehi, I bought family (6 people) spotify plan and I want to add my sister which is living in Ukraine.And I cant do it, evet she writes my address. I bought family...
With young children we have “explicit” filters on. HOWEVER, when our kids view the lyrics it shows every curse word, or degrading lyric. How do we remove lyrics? Or how do we filter so “explicit” lyrics are removed from text. Kind of defeats the purp...
Hi there, I previously held a premium plan and created playlists under this pla