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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 175235 Views
  • 32 replies
  • 9 likes
  • 175235 Views
  • 32 replies
  • 9 likes

Superuser Contribution Re: Can’t join Spotify premium family even though we live in the same house

I can not connect to the family Premium account? Only the one with comercals. Do I need a link?My mail adr:**bleep**

  • Visitor
  • I can not connect to the family Premium account? Only the one with comercals. Do I need a link? My mail adr:**bleep**    
  • Maria
  • Moderator
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Death of the account manager for a Family Plan, Spotify is Terrible

My wife passed away in October 2020. She was the account manager for our family plan. I kept her account open because my kids enjoyed her song list. Now I have decided to close down the last few things still in her name, such as Spotify. So i reached...

  • Casual Listener
  • My wife passed away in October 2020. She was the account manager for our family plan.  I kept her account open because my kids enjoyed her song list.  Now I have decided to close down the l...
  • ezzelleb
  • Casual Listener
  • 346 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 346 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to get Spotify to play the last song played in a playlist.

I have several playlists and play songs from them as I feel. However, when a re-select a playlist and play it, the first song in the playlist plays and not the last song that played. How to get Spotify to play the last song played in a playlist.

  • Visitor
  • I have several playlists and play songs from them as I feel. However, when a re-select a playlist and play it, the first song in the playlist plays and not the last song that played. How to get Spoti...
  • froelants
  • Casual Listener
  • 1100 Views
  • 7 replies
  • 2 likes
  • 1100 Views
  • 7 replies
  • 2 likes

Spotify kids

Today I signed up for spotify kids and I thought you could pick song that the parents could approve as well? My child loves some songs by other artists that are not in your kids data base like Aalyiah these are songs that I would like to approve for ...

  • Visitor
  • Today I signed up for spotify kids and I thought you could pick song that the parents could approve as well? My child loves some songs by other artists that are not in your kids data base like Aalyia...
  • serenity199
  • Newbie
  • 2759 Views
  • 5 replies
  • 2 likes
  • 2759 Views
  • 5 replies
  • 2 likes

I have three charges on my account

I have received three charges on my account card from Spotify for $1.01. What are these for?

  • Newbie
  • I have received three charges on my account card from Spotify for $1.01. What are these for?
  • Bittencourt
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Block certain artists

Don't care for certain artists that come up on Playlist,want to block

  • Visitor
  • Don't care for certain artists that come up on Playlist,want to block
  • AdamDamon
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

How can family members on your family plan listen to audiobooks?

I'm only able to listen to audiobooks as the family plan manager. How can my daughter listen without purchasing the audiobook?

  • Visitor
  • I'm only able to listen to audiobooks as the family plan manager. How can my daughter listen without purchasing the audiobook?
  • JonJ1
  • Newbie
  • 559 Views
  • 2 replies
  • 0 likes
  • 559 Views
  • 2 replies
  • 0 likes

How do I know how long do i have to wait until i can join a Duo link?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA family member recently bought a spotify duo subscription but when I tried to join the like ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A family...
  • soyjuancho23
  • Visitor
  • 2266 Views
  • 3 replies
  • 2 likes
  • Premium for Family
  • 2266 Views
  • 3 replies
  • 2 likes

Superuser Contribution Family plan with split household

I’m curious how the family plan will work if I add my kids to a family plan but they are all not with me every other weekend. The way I’m reading it is it should be fine but I’d like clarification since they will not be with me the majority of the ti...

  • Casual Listener
  • I’m curious how the family plan will work if I add my kids to a family plan but they are all not with me every other weekend. The way I’m reading it is it should be fine but I’d like clarification s...
  • Joan
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 235 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Joining a duo whilst traveling abroad

I am currently on the free plan and I want to join my boyfriend's duo. We live together in the Netherlands. Currently we are traveling together in North and South America. In order to be able to use my own Spotify at all, I have had to update my coun...

  • Regular
  • I am currently on the free plan and I want to join my boyfriend's duo. We live together in the Netherlands. Currently we are traveling together in North and South America. In order to be able to use ...
  • 11129836931
  • Visitor
  • 1867 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 1867 Views
  • 5 replies
  • 0 likes

Solved!! I want to share a purchased audiobook with a member on my family plan.

My daughter (on our family plan) wants to listen to an audiobook that is not part of the free library. In her Spotify app on her tablet, it said that books could not be purchased on the app, so I purchased it on the computer via my account. Shouldn't...

  • Visitor
  • My daughter (on our family plan) wants to listen to an audiobook that is not part of the free library. In her Spotify app on her tablet, it said that books could not be purchased on the app, so I p...
  • JTheunissen
  • Casual Listener
  • 1633 Views
  • 5 replies
  • 2 likes
  • 1633 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Switch family manager

Hi, I have got a family subscription. Unfortunatelly the family management account is set to one of my kids.Is it possible to switch it to one of the other family accounts as "master account"? Thanks and regards

  • Newbie
  • Hi,   I have got a family subscription. Unfortunatelly the family management account is set to one of my kids. Is it possible to switch it to one of the other family accounts as "master a...
  • luckylouu
  • Visitor
  • 80867 Views
  • 52 replies
  • 8 likes
  • Premium for Family
  • 80867 Views
  • 52 replies
  • 8 likes

Superuser Contribution Switch from Premium to Family premium

PlanPremiumCountrySlovakiaDeviceiPhoneOperating System My Question or IssueHello, I would like to ask that what should I do if I change from Premium to Family Premium if I am not the person who set up the family premium?

  • Visitor
  • Plan Premium Country Slovakia Device iPhone Operating System     My Question or Issue Hello, I would like to ask that what should I do if I change from Premium to Family Premium i...
  • Joan
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 147 Views
  • 1 replies
  • 0 likes

Combining individual premium account under one family plan?

PlanFree/PremiumCountry USADeviceIPhone 11 and aboveOperating SystemiOS 18.1.1 My Question or IssueMy 2 daughters, husband, and I have all individual premium accounts already setup. Is there a way we can combine under one family account and retain al...

  • Visitor
  • ...lready setup. Is there a way we can combine under one family account and retain all of our playlists? Does everyone have to live under the same roof in the family plan?
  • AdamDamon
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Residing in a Different Country from Billing Address

We reside in the middle east as a family, but our permanent address and credit card billing address is in the USA. We are trying to set up a Premium Family Account, but I had to choose USA as location to match my credit card. Then when I tried to inv...

  • Casual Listener
  • We reside in the middle east as a family, but our permanent address and credit card billing address is in the USA.  We are trying to set up a Premium Family Account, but I had to choose USA as l...
  • Not applicable
  • 1949 Views
  • 5 replies
  • 1 likes
  • Premium for Family
  • 1949 Views
  • 5 replies
  • 1 likes

Superuser Contribution Family members removed without notice

I have a premium family plan and two members that were already been registered on the plan for a long time were removed without any notice and I’ve tried to add one of them again and she received a message saying it’s not possible to rejoin the plan ...

  • Casual Listener
  • I have a premium family plan and two members that were already been registered on the plan for a long time were removed without any notice and I’ve tried to add one of them again and she received a m...
  • seepferdchen34
  • Visitor
  • 2380 Views
  • 19 replies
  • 4 likes
  • Premium for Family
  • 2380 Views
  • 19 replies
  • 4 likes

2 profiles one account on family plan

I've just upgraded my account from premium to family plan. Is there a way that I can have 2 profiles? I have the space for it. The reason why is because my son has a Playlist that he listens to and I have a Playlist on the same email profile, however...

  • Visitor
  • I've just upgraded my account from premium to family plan. Is there a way that I can have 2 profiles? I have the space for it. The reason why is because my son has a Playlist that he listens to and I...
  • Anyk17
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 209 Views
  • 1 replies
  • 0 likes

Family plan - issue with the address

We have a family plan and I cannot invite my daughter. The system keeps telling me that we access the plan from another country, although we all live at the same address in the US. Can there be another issue or what could I do?

  • Visitor
  • We have a family plan and I cannot invite my daughter. The system keeps telling me that we access the plan from another country, although we all live at the same address in the US. Can there be a...
  • Bittencourt
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fan promo codes

I didn’t have my notifications set up to receive the emails for promo codes. Now I do. Did I miss out on The Weeknd promo code or will it be sent still?

  • Newbie
  • I didn’t have my notifications set up to receive the emails for promo codes. Now I do. Did I miss out on The Weeknd promo code or will it be sent still?
  • Vasil
  • Moderator
  • 626 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 626 Views
  • 1 replies
  • 0 likes