Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Student Premium
Country
Sweden
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
My school (Affรคrshรถgskolan in Malmรถ, Sweden) is not listed, and for some reason it says it's not entitled when filling out the form at https://support.sheerid.com/en-US/63fd266996552d469aea40e1/asr
Please advise.
Solved! Go to Solution.
Hey @Hennaboy,
Since the verification process is entirely being handled by SheerID, you'll need to reach out to them regarding those questions ๐
https://support.sheerid.com/en-US/help-center
Thanks!
Hey @Hennaboy,
Thanks for coming to the Community.
If your institution is not listed in the SheerID verification form, youโre, unfortunately, not eligible for the discount at this time.
I hope this clears things up ๐
That's funny, because the company that owns this school has the same type of education in other cities which schools are eligible for Spotify premium student. Is there a link or a form I can send to the school board to make it eligible?
Hey again, @Hennaboy,
If youโre in higher education but your college/university isnโt on the list, you can request for it to be added here.
Spotify's verification partner SheerID will email you if it's accepted. This can take a minimum of 30 days and it cannot be guaranteed that it'll be accepted.
Hope this helps ๐
Thanks, but when I do that it says:
"This offer is unavailable
The academic institution you have selected is not eligible for this offer."
Which is strange, because if I select a different city it seems to work. How can I get the school in my city approved?
Hey @Hennaboy,
Since the verification process is entirely being handled by SheerID, you'll need to reach out to them regarding those questions ๐
https://support.sheerid.com/en-US/help-center
Thanks!
Thanks, will do!
Hello,
I am a student at 42 Lausanne, part of the international network of 42 schools. I am writing here following a suggestion from your support team to submit my request.
Some other schools in the network, such as 42 Mulhouse and 42 Le Havre, are already eligible for the Spotify Student Premium program, allowing their students to benefit from a discounted rate. However, 42 Lausanne does not yet seem to be included in this program.
This might be because 42 Lausanne is a newer school in the network, but it follows the same educational criteria and methodologies as the other campuses, offering free, innovative, and high-quality education. Adding our school to the program would be a great opportunity for the students here, who, like those in other 42 schools, are often reliant on student discounts due to financial constraints.
Thank you in advance for considering this request. Many of us hope to enjoy Spotify Premium to accompany our studies with music and inspiring podcasts.
Best regards
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ