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Plan
Currently Free/ Trying to start Premium Student
Country
Philippines
Device
PC
Operating System
Windows 10
I'm trying to verify my student status but whenever I click the "Next" button the page just reloads and clears the text field for school. I tried to use incognito but the same thing happened. My university is listed on the form so I have no idea what's wrong.
My Question or Issue
Hey @user-student,
Thanks for reaching out.
I recommend giving it a try on a different device that is preferably connected to a different internet connection.
Let me know how it goes 🙂
Hi, I tried using my phone and mobile data but the same thing happened.
Hi, @Maxim,
I tried using my phone and mobile data but the same thing happened, the page still reloads and clears the value on the school text field.
Hey @user-student,
Thanks for letting me know.
In that case, it's best to reach out to SheerID directly: https://verify.sheerid.com/verification-support/feedback.html?locale=en-US&token= 🙂
Same problem here, used both phone and laptop still the same.
i am also experiencing this. is there any update about the solution to this problem?
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