Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
PlanStudent PremiumCountryUSADeviceIPhone 14Operating SystemiOS beta My Question or IssueWas wondering since I now have Spotify student plan with free Hulu, if I was to cancel my legacy Disney Hulu bundle so I could link to Spotify would I be able to...
PlanPremium Student My Question or IssueIve been on the premium student for the past year and they never sent me an email to renew it. I noticed they started to charge me for the individual premium and tried to renew it. When I try it gives me the pa...
PlanPremium for Students My Question or IssueI'm currently facing an issue while trying to get a premium subscription for students using my Visa card. Unfortunately, every time I attempt the transaction, it fails, and I receive the following error me...
When he send his jam link I click the link but it does shows tht I joined his jam , tht means i don't abt to , how to fix tht
Just got my account verified as a student account. However, when I tried subscribing to the Premium Student plan it says 'Sorry, you are not eligible for that plan. Here are some other ways to get Premium'. Every form of payment method I clicked ends...
I activated my Premium Student account which includes Hulu access. When I attempt to log into Hulu, it states I do not have an account. I attempt to follow the instructions Hulu has in place for Spotify Premium Student accounts. However, there is no ...
PlanPremium/Premium Student CountrySouth Africa DeviceHuawei P30 Lite Operating SystemEMUI My Question or IssueI first got my student discount in April 2023. Then I had to cancel the subscription around August with the aim of changing the billing dat...
Я оформила студенческую подписку, но у меня списалось все равно 4,99$
I got verified for student premium and even have a Hulu account linked to it and it all works well but recently I noticed that under my billing I am being charged $10.99 when the student premium account is $5.99. I tried to switch it back to premium ...
While payment, I am getting the error like "It looks like you've taken a trial before, which means you aren't eligible for this offer. But you can still get student premium."Planstudent premium ( RS. 59)CountryINDIADevice(Laptop ,Redmi Note 10 pro)Op...
Plan/PremiumCountry DeviceRedmi note 6 pro My Question or IssueIs Spotify deliberately blocking me from subscribing to student plans? This is a dark pattern I noticed. I'm a verified student, and inspite of that, I'm unable to subscribe to student pl...
So last month was the first time where I used my student status to subscribe to Premium Student. I used Google Play to pay for it (as you can see in the pic). However as I wanted to extend my subscription it wasn't possible to pay via Google Play any...
PlanStudent PremiumCountryUnited StatesDevice(Windows PC)Operating System(Windows 10) My Question or IssueWhen attempting to activate Hulu (I already have an account but am not currently subscribed/paying) I receive the message, "This field should co...
I renew student premium but on a wrong account and now I can't make it on my own account which I use everyday and I have got even before
As the title says, every time I try to reverify the fact that I’m a student, it doesn’t work. It just sends me to the main settings page.So far, I’ve tried using a private tab, erasing cookies, and cancelling my subscription and renewing it (Which mo...
because I need help with my mp3 with music
I was verified as a student and get my discount until 3 May 2025. But I am unable to change my plan into the student premium, in the app , it still shown I charge Premium individual and nowhere I could select the Student Premium. I'd tried the link f...
PlanFree/PremiumCountryTurkeyDevice(Samsung galaxy a24)Operating System( Android Oreo,) My Question or IssueMy bank card is open for payments, but when I make a payment, I get a warning to try another card. I want the problem to be solved.
I was done verification and payment on 21/02/2025 but my premium student Spotify account doesn't active PlanStudent PremiumCountryIndia Device Samsung Galaxy s 21feOperating System Android 14 My Question or IssueI was done verification and payment on...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I get a student plan for a middle school or high school age student?