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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 27516 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 27516 Views
  • 20 replies
  • 0 likes

Solved!!Superuser Contribution Manage Subscription loop back to overview page

Trying to add student premium to my account and it keeps looping back to the same page. Verified on SheerID; received email saying it was verified & clicked the link in the email. Spotify opens & shows my account logged in & I confirm that I want to ...

  • Casual Listener
  • Trying to add student premium to my account and it keeps looping back to the same page.    Verified on SheerID; received email saying it was verified & clicked the link in the email. ...
  • lelereureu
  • Visitor
  • 15621 Views
  • 66 replies
  • 1 likes
  • 15621 Views
  • 66 replies
  • 1 likes

issue with premium student account

I had a premiuim spotify account made from a google email id account that has been disabled by the administrator. In that account i had used my college id to get the student premium version of spotify. Now i have created a new account and want to ver...

  • Visitor
  • I had a premiuim spotify account made from a google email id account that has been disabled by the administrator. In that account i had used my college id to get  the student premium version of ...
  • ribezaz
  • Spotify Star
  • 110 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 110 Views
  • 1 replies
  • 1 likes

Student premium for Ayrshire College

PlanPremium StudentCountryUnited Kingdom Device(iPhone 14)Operating System( iOS ) My Question or IssueSo I checked previous questions on why people who go to Ayrshire College Can’t Get Student Premium since it’s not supported yet but its been 2 years...

  • Visitor
  •   Plan Premium Student Country United Kingdom  Device (iPhone 14) Operating System ( iOS )   My Question or Issue So I checked previous questions on why people who go to Ayr...
  • Maxim
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 110 Views
  • 1 replies
  • 0 likes

Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

  • Newbie
  • My Question or Issue I upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a p...
  • confusedstudent
  • Visitor
  • 4097 Views
  • 10 replies
  • 1 likes
  • Premium for Students
  • 4097 Views
  • 10 replies
  • 1 likes

Failed payme

PlanPremiumCountryIndia DeviceAndroid )Operating System(Android 14) My Question or IssueMy payment on Autopay is done still showing payment issues!

  • Casual Listener
  • Plan Premium Country India  Device Android ) Operating System (Android 14)   My Question or Issue My payment on Autopay is done still showing payment issues!  
  • Billy-J
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 425 Views
  • 1 replies
  • 0 likes

SPOTIFY TAKE MY MONEY

PlanFree/PremiumCountrynorth americaDevice(deskyop)Operating System(Windows 10) My Question or IssueI HAVE USED 4 DIFFERENT CARDS INCLUDING PAYPAL AND EVERYTIME I GO TO PAY SPOTIFY PREMIUM IT TAKES MY MONEY AND SAYS THE PAYMENT FAILED AND DOES NOT GI...

  • Visitor
  •   Plan Free/Premium Country north america Device (deskyop) Operating System (Windows 10)   My Question or Issue I HAVE USED 4 DIFFERENT CARDS INCLUDING PAYPAL AND EVERYTIME I GO ...
  • osornios
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution i changed to student plan and i just paid a regular premium

like a week ago I registered as student in the web and i changed it to student plan, i was going to pay the student plan the next pay but now i see i pay the regular premium, id like to have the diference of the plan, ive already send my documents to...

  • Visitor
  • like a week ago I registered as student in the web and i changed it to student plan, i was going to pay the student plan the next pay but now i see i pay the regular premium, id like to have the dife...
  • todayandeveryday
  • Newbie
  • 1535 Views
  • 3 replies
  • 0 likes
  • 1535 Views
  • 3 replies
  • 0 likes

Student plan refund

I want to get a refund for the student individual plan membership. Is this possible and how can I do this

  • Visitor
  • I want to get a refund for the student individual plan membership. Is this possible and how can I do this
  • Billy-J
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Money deducted from bank account but no premium accsss given

PlanStudent PremiumCountry DeviceiPhone 13Operating SystemiOS 17.3.1 My Question or IssueUsing UPI I made a payment of Rs 59 for my monthly payment for student premium. However on spotify page it shows the transaction FAILED. So now i have no access ...

  • Newbie
  •   Plan Student Premium Country   Device iPhone 13 Operating System iOS 17.3.1   My Question or Issue Using UPI I made a payment of Rs 59 for my monthly payment for student p...
  • Soffiewillie
  • Visitor
  • 3136 Views
  • 12 replies
  • 3 likes
  • Premium for Students
  • 3136 Views
  • 12 replies
  • 3 likes

Solved!! French Civic Service ineligible for Student Premium?

Hello,As a civic service volunteer in France, I notice on the SheedID website that the Spotify offer "is not available for the educational institution I have selected".However, the civic service volunteer card states that, in accordance with article ...

  • Regular
  • ...dvantages enjoyed by students in higher education establishments can be applied to them). Can you explain why I would not be eligible for this offer? Thank you very much, Lusiiky
  • Neussan
  • Newbie
  • 895 Views
  • 4 replies
  • 1 likes
  • Premium for Students
  • 895 Views
  • 4 replies
  • 1 likes

Superuser Contribution SheerID verification form page out of tune

PlanFreeCountryBosnia and HerzegovinaDeviceiPhone 15 pro maxOperating SystemiOS 18.4.1 My Question or IssueHello, I want to set my free account to student premium and as I suppose to, I need to fill SheerID verification form. But ehen I click, everyt...

  • Newbie
  • Plan Free Country Bosnia and Herzegovina Device iPhone 15 pro max Operating System iOS 18.4.1   My Question or Issue Hello, I want to set my free account to student premium and as I su...
  • Joan
  • Moderator
  • 561 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

  • Regular
  • ...n university. I am no longer allowed to have the student pricing since I have had it for 4 years. What is the purpose of this cap on years for students? Some of us don't graduate right on time. As l...
  • Blacky-jo29
  • Visitor
  • 119398 Views
  • 92 replies
  • 127 likes
  • Premium for Students
  • 119398 Views
  • 92 replies
  • 127 likes

Superuser Contribution Premium Student no longer Applying

PlanPremiumCountryUSADeviceiPhone 15Operating SystemiOS 10 My Question or IssueI have been on the spotify student plan for $5.99 a month for a year now. Due to space being full, I never recieved the email to “renew my verification” and was therefore ...

  • Visitor
  • ...eems ridiculous, as we’re still students and the plan description clearly says it lasts up to 4 years with no indication of this rule. 
  • Joan
  • Moderator
  • 591 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 591 Views
  • 1 replies
  • 0 likes

profile not entitled to the plan

When I try to renew my student plan, it says that this plan is not available for my profile, which is a maximum of 4 years using the plan, I haven't been using the plan for 4 years, I don't understand what's happening.

  • Visitor
  • When I try to renew my student plan, it says that this plan is not available for my profile, which is a maximum of 4 years using the plan, I haven't been using the plan for 4 years, I don't understan...
  • Billy-J
  • Spotify Star
  • 525 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution choose wrong university

Hello, today I would like to change my abo, from a normal premium account to the premium student account. Now, I choose the wrong university and I cannot do it again. I there a possibility to get the premium student account without delete my actual a...

  • Visitor
  • Hello,   today I would like to change my abo, from a normal premium account to the premium student account. Now, I choose the wrong university and I cannot do it again. I there a possibility t...
  • Aceeper2
  • Newbie
  • 2065 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 2065 Views
  • 4 replies
  • 0 likes

Superuser Contribution UPI AUTOPAY FAILED

PlanPremium Student CountryIndia DeviceSamsung A15 5G My Question or Issue :- i had purchased student premium account on Feb. It had been working well for these 2 months. Yesterday my autorenewal was supposed to happen. But for some reason it shows t...

  • Visitor
  •   Plan Premium Student  Country India  Device Samsung A15 5G   My Question or Issue :- i had purchased student premium account on Feb. It had been working well for these 2...
  • Susan_GP
  • Moderator
  • 701 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 701 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Можно ли вернуть деньги за подписку?

Я оформила студенческую подписку, но у меня списалось все равно 4,99$

  • Visitor
  • Я оформила студенческую подписку, но у меня списалось все равно 4,99$
  • 31xdsmrusxutsutpebfv
  • Visitor
  • 5623 Views
  • 7 replies
  • 0 likes
  • 5623 Views
  • 7 replies
  • 0 likes

Premium student

PlanFree CountryCzech Republic DeviceZ Flip 5 Samsung Operating SystemOne UI 6 My Question or Issue Hello,I'm having trouble claiming my free month of Student Premium. I helped my sibling set up her own Spotify account and used my payment card so she...

  • Casual Listener
  • Plan Free   Country Czech Republic    Device Z Flip 5 Samsung   Operating System One UI 6   My Question or Issue   Hello, I'm having trouble claiming my f...
  • Maxim
  • Spotify Star
  • 1368 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1368 Views
  • 1 replies
  • 0 likes

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

  • Casual Listener
  • ...05, Dell Latitude 7280 Operating System Android 11, Windows 11   My Question or Issue Good evening. I've been subscribed to the Premium Plan for Students for a couple of years now. In s...
  • Maxim
  • Spotify Star
  • 1385 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1385 Views
  • 3 replies
  • 0 likes