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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44763 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44763 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20427 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20427 Views
  • 14 replies
  • 0 likes

Superuser Contribution Premium Student

I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly

  • Visitor
  • I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly
  • ekincanakın
  • Visitor
  • 559 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 559 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student premium capped at 4 years

PlanPremiumCountryUK DeviceIphone, MacOperating SystemiOS My Question or Issue Pretty frustrating on the 4 year student premium cap. I have another 6-7 months to go as a graduate student, and I saw another user on here put it like this - why should w...

  • Newbie
  • ...cknowledge the fact one can study post the 4 year range, I dont see why Spotify should increase their prices and cap students at 4 years. Seems just like a way to make money off young people. I still have no i...
  • Dian
  • Spotify Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged incorrectly

Plan - StudentCountry - UK DevicePixel6Operating SystemAndroid My Question or IssueI verified my student ID last month (April) but I've been charged £9.99 for May. The settings I changed last month have been removed?

  • Newbie
  • Plan - Student Country - UK   Device Pixel6 Operating System Android   My Question or Issue I verified my student ID last month (April) but I've been charged £9.99 for May. Th...
  • Yordan
  • Moderator
  • 367 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment through app store

I have a bunch of old iTunes gift cards laying around and I was hoping to use them to get spotify premium student. I redeemed them through the app store, but then realized that I don't think I can pay for premium through the app store. Am I wrong abo...

  • Visitor
  • I have a bunch of old iTunes gift cards laying around and I was hoping to use them to get spotify premium student. I redeemed them through the app store, but then realized that I don't think I can pa...
  • Vasil
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 261 Views
  • 1 replies
  • 0 likes

Charged Incorrectly

Plan: StudentCountry: U.S.ADevice: iPhone 13, Macbook Pro Operating System: iOS 10 I was charged for regular Premium ($9.99) despite verifying my status as a student ($4.99). Can I please have some help with this?

  • Visitor
  • Plan: Student Country: U.S.A Device: iPhone 13, Macbook Pro  Operating System: iOS 10   I was charged for regular Premium ($9.99) despite verifying my status as a studen...
  • Maxim
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema para darme de alta en el Plan de estudiantes

Hace unas semanas verifiqué que soy estudiante, y me mandaron el correo de que todo había ido bien y en el que ponía obtener descuento, pero no me di de alta en el momento, y ahora cuando he ido a hacerlo me da error, y no me deja verificarlo de nuev...

  • Visitor
  • Hace unas semanas verifiqué que soy estudiante, y me mandaron el correo de que todo había ido bien y en el que ponía obtener descuento, pero no me di de alta en el momento, y ahora cuando he ido a ha...
  • Jeremy
  • Spotify Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 385 Views
  • 1 replies
  • 0 likes

Change from Student(4,99) to (9,99)

It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason. How can i get my money back?

  • Visitor
  • It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason.&nbsp...
  • Maxim
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been charged twice for my Premium account

Hello, If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May).One time when I did my student subscription, and another time today (12th May), when I also saw the receipt and the value processed in my ac...

  • Visitor
  • Hello,  If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May). One time when I did my student subscription, and another time today (12th May), ...
  • Jeremy
  • Spotify Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment premium student

Hello,The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last month fully paid back (€9,99), but he couldn't do anyt...

  • Newbie
  • Hello, The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last m...
  • Dian
  • Spotify Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Issue

PlanFree/PremiumCountryIndiaDeviceSamsung A21sOperating SystemWindows 10 While entering the cards details for Student premium account I am facing issue that says "Oops! Something went wrong, please try again." and I have try it multiple times.Please ...

  • Newbie
  •   Plan Free/Premium Country India Device Samsung A21s Operating System Windows 10   While entering the cards details for Student premium account I am facing issue that says "Oops!...
  • Alex
  • Spotify Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment issue

PlanPremium studentCountryArgentinaDeviceSamsung Galaxy A21SOperating SystemAndroid My Question or IssueHello, I have a Premium student account, which was suspended because apparently the payment cannot be processed, without any further explanation. ...

  • Newbie
  • Plan Premium student Country Argentina Device Samsung Galaxy A21S Operating System Android   My Question or Issue Hello,   I have a Premium student account, which was suspende...
  • Dian
  • Spotify Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting a reply from SheerID

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI contacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible f...

  • Newbie
  • ...ontacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible for Premium for Students. Nobody has gotten back to me and my school is still ineligible.
  • Jeremy
  • Spotify Legend
  • 963 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 963 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium to Premium Student

My Question or IssueHi,When I go to re-verify my student status for the 'Student Premium' subscription it asks me to make a new payment of £4.99. However, I've just paid the £9.99 subscription for the month for the 'Premium' subsciption. Can you advi...

  • Visitor
  • My Question or Issue Hi, When I go to re-verify my student status for the 'Student Premium' subscription it asks me to make a new payment of £4.99. However, I've just paid the £9.99 subscription fo...
  • Dian
  • Spotify Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why don’t I get my student discount even though I’m a student?

I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.

  • Visitor
  • I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.
  • Yordan
  • Moderator
  • 706 Views
  • 6 replies
  • 0 likes
  • 706 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Student premium page error 404

So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". What can I do now? PlanStudent PremiumCountryRomani...

  • Casual Listener
  • So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". ...
  • CarlosE
  • Moderator
  • 3663 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 3663 Views
  • 7 replies
  • 0 likes

Superuser Contribution Trouble changing from premium to student plan

PlanPremiumCountrySpainDevice(iPhone XR)Operating System(iOS 15.4.1) My Question or IssueI was verified for the student plan, but when I click in the link that was sent to my email a message appears saying: “We couldn’t find the page you were looking...

  • Newbie
  •   Plan Premium Country Spain Device (iPhone XR) Operating System (iOS 15.4.1)   My Question or Issue I was verified for the student plan, but when I click in the link that was se...
  • Kiril
  • Moderator
  • 411 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution pay

helloPlanPremium studentCountrybrazilDevicenotebook dellOperating SystemWindows 10 My Question or IssueI put all my debit card numbers from my savings account, but it failed and told me to try another card.coloquei todos os numeros do meu cartao de d...

  • Visitor
  • hello Plan Premium student Country brazil Device notebook dell Operating System Windows 10   My Question or Issue I put all my debit card numbers from my savings account, but it faile...
  • Yordan
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEMA PARA PAGAR POR PSE

Ayer me aprobaron el descuento de estudiantes, en mi país (Colombia) existe la opción de pagar por medio de PSE, este método de pago esta disponible para los tres principales planes (el individual, el duo y el familiar) pero no está disponible para e...

  • Casual Listener
  • Ayer me aprobaron el descuento de estudiantes, en mi país (Colombia) existe la opción de pagar por medio de PSE, este método de pago esta disponible para los tres principales planes (el individual, e...
  • JTEVAN
  • Casual Listener
  • 463 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 463 Views
  • 2 replies
  • 0 likes

Superuser Contribution SheerID said I "redeemed my offer" but I did not

Country: FranceDevice: Samsung S20 Hello, I wanted to subscribe to Spotify Premium for Students. So I verified my school through SheerID; I only communicated my surname, first name, email, name of university and telephone number. After certifying my ...

  • Newbie
  • Country: France Device: Samsung S20   Hello, I wanted to subscribe to Spotify Premium for Students. So I verified my school through SheerID; I only communicated my surname, first name, e...
  • Elena
  • Moderator
  • 1047 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1047 Views
  • 1 replies
  • 0 likes

Superuser Contribution Limit on downloaded songs

I am trying to download songs for offline listening , but the download status is stuck on 80%. Is there a limit to the number of songs I can have on my android phone ?

  • Visitor
  • I am trying to download songs for offline listening , but the download status is stuck on 80%. Is there a limit to the number of songs I can have on my android phone ?
  • Alex
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes