Login

[skyler4867]

So I have a account that has Spotify premium on it and I woke up one day and my account was logged out none of my family has accounts access at all and I need help because I don’t know the password or email associated

With the account or username I need help badly and it took me a week to get to this spot we’re I am posting about it because I am not the best with technology but this is vary confusing and I have been a long time supporter of this company and want to continue but this is vary frustrating

that I can’t just call about a issue like this so if a helper or someone with power to do this would help a lot 

[kaworu_bloodpaw]

Hey @skyler4867

Please follow this link to get in touch with Spotify Support. They can help you recover your account.

Good luck!

If my answer was useful, don't forget to give it a 'Like!' If my answer was the solution, don't forget to mark it as the solution! Thanks! 😇

If you need anything else, please reply and ask, or shoot me a Private Message! Feel free to follow my Spotify or Community profiles!  Disclaimer: I am not affiliated with Spotify.

[BabyEcho0_YT]

Hello skyler4867 ,

Welcome to the Community!! 😉 glad you're here!!

It appears you're having trouble logging in to your account well i might have some steps for you and a FAQ to help you further.

If you're unable to log in to your account, let’s start with some basic troubleshooting, to try and help out here:

• Check that you have an active internet connection.
• Make sure you’re on the right login screen:
  - If you created your account with a username and password, enter those and tap LOG IN.
  - If you created your account with Facebook, tap LOG IN WITH FACEBOOK. 
  - You can also log in through the username field by using the email address linked to your Spotify account, and your correct password.
• If you’re a Free user, you can only use Spotify abroad for 14 days at a time:
  - Reconnect to Spotify from the country you signed up in, or change your country settings.
• Close and reopen the app.
• Restart the device you’re using Spotify on.
• Reinstall Spotify.

You can read the rest of this post here that's provided by Rorey that's rank Spotify.

I hope these steps and the FAQ help you solve the issue with your Spotify Login. Please consider leaving a like and accept this post as solved, there free and you can always revoke your likes. Best of Luck 🙂

[m_army_94]

I can't login my acc cuz I think I've forgotten to conform it after I'd opened it.. now I can't create a same email account and I also can't login my account;)