Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Says3 months free on my app but when I go to pay it says 1 month free.,, no way to contact Spotify?

Says3 months free on my app but when I go to pay it says 1 month free.,, no way to contact Spotify?

Recently I noticed my free Spotify won’t show lyrics. So I went to upgrade because it says the Individual plan on my APP says 3 months free and $11.99/month. It also says on the app I cannot upgrade on the app and I need to go on the browser. When I go on the browser it is NOT offering the 3 months free only 1 month, wondering if anyone knows how to get the three months free? I screen shotted the difference. I know I seem cheap as **bleep** right now but times is hard around here, but I like listening to the French songs and trying to follow along to learn lol 

Reply
1 Reply

Hey! Welcome to the Spotify Community. It will be a pleasure to help you.

 

In this case, the promotion is only valid if you click on its ad, thus getting the first three months free.

 

Keep me posted if you still have questions!

 

Cheers,
ribezaz 🎶

ribezazSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random