Spotify family

[Oldcity]

I started a family plan, I added my brother and when he signs up via invite it says error. He has a duo plan currently. What could be the issue. Do you need to be in the same physical place to sign up? He’s at work while signing up but we live in the same house? What could be the issue? 

[Maxim]

Hey @Oldcity ,

Thanks for reaching out.

He'll first need to cancel his current subscription and wait for it to end. Once it has ended, he'll be able to accept the Premium Family invite 🙂

Hope this helps!