Help Wizard

Step 1


Student Hulu problems

Student Hulu problems







IPhone 15 pro


My Question or Issue

I can’t get my Spotify account to link to my Hulu to get my Hulu activated. I’ve had this problem for years. How have you guys not fixed it yet?

1 Reply

Hey there @Amberrnadeau20,


Thanks for reaching out here in the Community. We moved your post from the Chat section to the help boards as its content fits better here. 


We'd first recommend heading to your account overview page > go to Your Services > click on "Start Watching". This should allow you to start using the Hulu service if it was already activated. In case you can't find this tab, could you send over a screenshot where we can see how it looks on your end? Make sure to remove/hide any kind of personal information from it. 


On the other hand, keep in mind that users can choose to create a new account or link an existing one in the process, so if you can't link the account that you want, it's possible that you've created another account in the process of activating Hulu.


If this is the case, you'll need to cancel your subscription, wait until your account reverts to the free service and subscribe to Student (since this bundle is not available for a regular Premium subscription) and start the process again, making sure to link the right account this time. 


Hope this helps. Keep us posted on how it goes.

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