Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Student discount

Student discount

None of the below idfnformation is required. However, the more you provide the easier it will be for us to try and help.

Plan: Premium (student)

Free/Premium

Country: US

 

Device: Iphone 11

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System: iOS 10

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have subscribed Spotify since last year and used the student premium service. A couple of weeks ago, I realized that I have not gotten a student discount for 3 months. I  paid $5.42 with student premium service. Last couple of months, which are March, April, and May, I paid $10.86. I did not get any email that I need verified student discount.  May I get money back $16.32? 

 

 

Reply
1 Reply

Hi there @chungjw95

thanks for reaching out !

 

Please start by checking out your subscription status here.

 

Following that, you can reach out to support through this "About Us" page and have them take a closer look at your account for you.

 

Hope this helps.

Let me know if you have further questions ๐Ÿ™‚

Suggested posts

Staff
Let's introduce ourselves!

Hey there you, ย  Yeah, you!ย 😁 ย  Welcome - we're glad you joined the Spotify Community! ย  While you here, let's have a fun game and getโ€ฆ

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random