Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 141639 Views
- 100 replies
- 12 likes
- 141639 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16624 Views
- 27 replies
- 4 likes
- 16624 Views
- 27 replies
- 4 likes
Solved!!Superuser Contribution Finding Hulu with Premium
I currently have the individual premium plan, it changed from the student plan when I graduated. I currently still have hulu with my plan. Will I lose it with the price increase that's happening? Hulu isn't listed with what's included on the spotify ...
- I currently have the individual premium plan, it changed from the student plan when I graduated. I currently still have hulu with my plan. Will I lose it with the price increase that's happening? Hul...
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- Visitor
- 19283 Views
- 29 replies
- 1 likes
- 19283 Views
- 29 replies
- 1 likes
Superuser Contribution Spotify with Hulu
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Spotify student premium and an already active Hulu account but it won’t allow to me to...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Regular
- 15383 Views
- 13 replies
- 0 likes
- 15383 Views
- 13 replies
- 0 likes
Do I need a second account to use my Duo Subscription?
I purchased the Duo subscription because when my wife is in the car listening to Spotify, I want to also be able to listen at home. All the play lists are on my account and the car is logged in with my account. Can my account be used at home at the s...
- I purchased the Duo subscription because when my wife is in the car listening to Spotify, I want to also be able to listen at home. All the play lists are on my account and the car is logged...
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- Spotify Star
- 42 Views
- 1 replies
- 0 likes
- 42 Views
- 1 replies
- 0 likes
Payement attempts only during we!
Hi everyone How can I report that there is now enough money in my account for paying my Premium account? Spotify has tried multiple times, but only from Friday to Monday at 5:58 AM. That’s not very smart, as the bank doesn’t process transactions over...
- Hi everyone How can I report that there is now enough money in my account for paying my Premium account? Spotify has tried multiple times, but only from Friday to Monday at 5:58 AM. That’s not very...
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- Casual Listener
- 42 Views
- 2 replies
- 0 likes
- 42 Views
- 2 replies
- 0 likes
Superuser Contribution Strange new billing statement from Spotify
What is the World Trace Center that I'm just now seeing on my bills? Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm seeing a strang...
- What is the World Trace Center that I'm just now seeing on my bills? Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating Syst...
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- Moderator
- 52 Views
- 1 replies
- 0 likes
- 52 Views
- 1 replies
- 0 likes
Superuser Contribution It is showing not eligible for premium plan from myntra coupon
I got free coupon from myntra for 3 month spotify premium plan but while trying to use it after typing the code its showing not eligible for the plan
- I got free coupon from myntra for 3 month spotify premium plan but while trying to use it after typing the code its showing not eligible for the plan
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- Newbie
- 487 Views
- 2 replies
- 0 likes
- 487 Views
- 2 replies
- 0 likes
Solved!! Can I convert my Family plan to Duo without losing playlists?
I currently have a Family plan but it's just me and my dad, so I want to convert to Duo instead. But I'm worried about whether or not his playlists will migrate over to the new Duo plan since it seems I'd have to re-invite him to the new plan? Not su...
- I currently have a Family plan but it's just me and my dad, so I want to convert to Duo instead. But I'm worried about whether or not his playlists will migrate over to the new Duo plan since it seem...
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- Visitor
- 15564 Views
- 10 replies
- 0 likes
- 15564 Views
- 10 replies
- 0 likes
Pending charge
my card accepted the charge but the Spotify website said it didn’t go thru. Any idea of that? Did I lose my money?? My Spotify didn’t update to premium
- my card accepted the charge but the Spotify website said it didn’t go thru. Any idea of that? Did I lose my money?? My Spotify didn’t update to premium
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- Newbie
- 359 Views
- 4 replies
- 0 likes
- 359 Views
- 4 replies
- 0 likes
Student Plan - Add "no Ads" on Hulu
I recently start my student subscription for Spotify and Hulu (w/ ads) but was wondering if any one has tried or was able to upgrade their Hulu account to have no ads.PlanStudent PlanCountryUSADevice My Question or Issue
- I recently start my student subscription for Spotify and Hulu (w/ ads) but was wondering if any one has tried or was able to upgrade their Hulu account to have no ads. Plan Student Plan Country U...
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- Spotify Star
- 85 Views
- 1 replies
- 1 likes
- 85 Views
- 1 replies
- 1 likes
I paid for Spotify Premium, for 1 year. But now I want to subscribe to Duo.
Hi! I have the following question. I have signed up for Spotify Premium.I paid for a year in advance. But now I am interested in subscribing toDuo. Does anyone know if this conversion can be done?And if it is possible... do you know the cost?Thanks!P...
- Hi! I have the following question. I have signed up for Spotify Premium. I paid for a year in advance. But now I am interested in subscribing to Duo. Does anyone know if this conversion can be done...
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- Spotify Star
- 81 Views
- 1 replies
- 1 likes
- 81 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution UPI Autopay charged me but Spotify says payment failed
Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but this month, I got charged as usual, but the premium plan didn't activate, and...
- Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but...
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- Visitor
- 353 Views
- 5 replies
- 0 likes
- 353 Views
- 5 replies
- 0 likes
I pay for Premium but I get ads when I play a podcast.
I am a premium customer.I get get ads sometimes when I listen to podcasts.I am using Chrome on Windows.I should not get ads since I pay $13.99 per month for an ad-free service.Spotify should pay podcasters some of my fee, so I don't get ads, shouldn'...
- I am a premium customer. I get get ads sometimes when I listen to podcasts. I am using Chrome on Windows. I should not get ads since I pay $13.99 per month for an ad-free service. Spotify should ...
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- Spotify Star
- 82 Views
- 1 replies
- 0 likes
- 82 Views
- 1 replies
- 0 likes
I pay for Spotify but the accout pulling up says I don't.
I upgraded phones and when I log in my premium Spotify is not there i have adds I should not have adds I pay for it
- I upgraded phones and when I log in my premium Spotify is not there i have adds I should not have adds I pay for it
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- Spotify Star
- 104 Views
- 1 replies
- 0 likes
- 104 Views
- 1 replies
- 0 likes
Military Membership
There are 76 million students in this country that are offered a discount for Spotify.Active military members are about 0.5% of the IS population. Yet Spotify offers a student discount, but not a Military discount. What gives Spotify? I have seen pos...
- There are 76 million students in this country that are offered a discount for Spotify. Active military members are about 0.5% of the IS population. Yet Spotify offers a student discount, bu...
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- Newbie
- 26262 Views
- 9 replies
- 16 likes
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active militarydiscountmilitary
- 26262 Views
- 9 replies
- 16 likes
Is there a way to redeem a code without entering credit card info?
PlanFreeCountryUSDevice Operating SystemWindows 11 My Question or IssueI have a 3 month microsoft rewards code I want to use, but I don't have a credit card and can't get one. Is there a way to redeem the code without the credit card and if so how?
- Plan Free Country US Device Operating System Windows 11 My Question or Issue I have a 3 month microsoft rewards code I want to use, but I don't have a credit card and can't ge...
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- Visitor
- 1262 Views
- 4 replies
- 0 likes
- 1262 Views
- 4 replies
- 0 likes
Superuser Contribution I can't find my university in the list for Premium subscription
Plan Free Country Russia Device All Operating System All My Question Finally, That Spotify got to Russia. But for some reason, the subscription for students still does not work, there is not a single Russian university Maybe I am doing something wron...
- Plan Free Country Russia Device All Operating System All My Question Finally, That Spotify got to Russia. But for some reason, the subscription for students still does not ...
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- Visitor
- 1326 Views
- 7 replies
- 2 likes
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RussiaStudent
- 1326 Views
- 7 replies
- 2 likes
Superuser Contribution Changing plan won't let me
My Question or Issue Won't let me upgrade from premium to duo no matter what I do. Why?
- My Question or Issue Won't let me upgrade from premium to duo no matter what I do. Why?
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- Moderator
- 455 Views
- 3 replies
- 0 likes
- 455 Views
- 3 replies
- 0 likes
Superuser Contribution spotify took money and i didn't receive a subscription
Plan Free Country Poland Device iPhone 14 pro max Operating System iOS 18.3 My Question or Issue I have purchased premium for students and it charged me , yet i did not receive the subscription due to the countries not matching. I'd like a refund so ...
- Plan Free Country Poland Device iPhone 14 pro max Operating System iOS 18.3 My Question or Issue I have purchased premium for students and it charged me , yet i di...
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- Visitor
- 234 Views
- 3 replies
- 0 likes
- 234 Views
- 3 replies
- 0 likes
How can I change my card for payments?
So I had to change my card due to fraudulent transactions, but because I changed my card I don't have the billing to my new card. I've tried a few different ways to change it online but none of them work. I don't know if it's because I have a android...
- So I had to change my card due to fraudulent transactions, but because I changed my card I don't have the billing to my new card. I've tried a few different ways to change it online but none of them ...
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- Visitor
- 1942 Views
- 2 replies
- 0 likes
- 1942 Views
- 2 replies
- 0 likes
Can I find out the first 4 digits of the card I used to sign up?
PlanPremiumCountryBrazilDeviceAcer Operating SystemWindows 10 My Question or IssueI'm having an issue and need to know which card I used for Spotify since I don't have access to my bank. I wanted to know if there's a way to see it. I tried checking m...
- Plan Premium Country Brazil Device Acer Operating System Windows 10 My Question or Issue I'm having an issue and need to know which card I used for Spotify since I don't have a...
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- Spotify Star
- 121 Views
- 1 replies
- 0 likes
- 121 Views
- 1 replies
- 0 likes