Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 170812 Views
- 110 replies
- 12 likes
- 170812 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18933 Views
- 27 replies
- 4 likes
- 18933 Views
- 27 replies
- 4 likes
Premium Duo
Hi I have Premium Duo account which I share with my daughter. She has recently changed her phone and lost access to the account. I can't see a y option to resend an invite to her, so how can she access her Duo? Thanks Mark
- Hi I have Premium Duo account which I share with my daughter. She has recently changed her phone and lost access to the account. I can't see a y option to resend an invite to her, so how can...
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- 1 Views
- 0 replies
- 0 likes
- 1 Views
- 0 replies
- 0 likes
Necesito saber cuantas cuentas tengo y en cual me están cobrando
Pago Spotify,pero no sé de qué cuenta
- Pago Spotify,pero no sé de qué cuenta
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- 29 Views
- 0 replies
- 0 likes
- 29 Views
- 0 replies
- 0 likes
Want to pay my bill
Is there a number I could call??
- Is there a number I could call??
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- 32 Views
- 0 replies
- 0 likes
- 32 Views
- 0 replies
- 0 likes
Want to pay my bill
Is there a number I could call??
- Is there a number I could call??
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- 35 Views
- 0 replies
- 0 likes
- 35 Views
- 0 replies
- 0 likes
Błąd substancji
Kupiłem za 200 żabsów spotify premium na 3 miesiące i kiedy anulowałem subskrypcje wyłączyło mi ją całą. Pisało że wszystkie funkcje będą działać do sierpnia. Po ponownym wprowadzeniu kodu nie działa.Pomocy
- Kupiłem za 200 żabsów spotify premium na 3 miesiące i kiedy anulowałem subskrypcje wyłączyło mi ją całą. Pisało że wszystkie funkcje będą działać do sierpnia. Po ponownym wprowadzeniu kodu nie działa...
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- 43 Views
- 0 replies
- 0 likes
- 43 Views
- 0 replies
- 0 likes
Solved!!Superuser Contribution why is my audiobook top up not working?
I purchased a top up in January of this year. It says that it remains valid 12 months after purchase, but recently it says I only have 15 hours available. I should have 25, but maybe it’s just showing weird.
- I purchased a top up in January of this year. It says that it remains valid 12 months after purchase, but recently it says I only have 15 hours available. I should have 25, but maybe it’s just showin...
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- Newbie
- 7898 Views
- 20 replies
- 0 likes
- 7898 Views
- 20 replies
- 0 likes
Unable to Make Payments via Grameenphone and Card in Bangladesh
I've been trying to buy family plan for 2days as I've lost access to it because of not paying within time but now I can't make payment though my sim or my card. When I try to make the payment though my sim it gives me the OTP but after that all I get...
- I've been trying to buy family plan for 2days as I've lost access to it because of not paying within time but now I can't make payment though my sim or my card. When I try to make the payment though ...
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- Visitor
- 1232 Views
- 7 replies
- 1 likes
- 1232 Views
- 7 replies
- 1 likes
Solved!! Не отменил оплату подписки и оно сняло деньги, могу ли я вернуть деньги?
Хочу вернуть деньги за подписку, потому что не нуждаюсь в ней
- Хочу вернуть деньги за подписку, потому что не нуждаюсь в ней
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- Visitor
- 1731 Views
- 4 replies
- 0 likes
- 1731 Views
- 4 replies
- 0 likes
Solved!!Superuser Contribution Why isnt podcast available in my country?
Am a premium user for years but still i didnt get the podcast feature. Am a big fan of podcasts and am from Bangladesh! Please bring podcast to Bangladesh!!
- Am a premium user for years but still i didnt get the podcast feature. Am a big fan of podcasts and am from Bangladesh! Please bring podcast to Bangladesh!!
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- Spotify Star
- 125 Views
- 3 replies
- 0 likes
- 125 Views
- 3 replies
- 0 likes
Solved!! Payment failed, Basic Duo cancelled, can't select Basic Duo anymore
Hi there, I recently made the switch to Basic Duo. Today, I got an email from Spotify saying my payment has failed, and my plan is switched to 'free'. I have no idea why my payment has failed, the method has been the same for years and there were eno...
- Hi there, I recently made the switch to Basic Duo. Today, I got an email from Spotify saying my payment has failed, and my plan is switched to 'free'. I have no idea why my payment ...
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- Spotify Star
- 147 Views
- 3 replies
- 0 likes
- 147 Views
- 3 replies
- 0 likes
Solved!! Do I need to change my payment method after 1 fail?
PlanPremiumCountryIndonesiaDevice-Operating System- My Question or Issueso the thing is I forgot to check my account's balance, the payment failed, I rushed to make my balance eligible again, then spotify asked me to add another payment methodActuall...
- Plan Premium Country Indonesia Device - Operating System - My Question or Issue so the thing is I forgot to check my account's balance, the payment failed, I rushed to make my ...
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- Spotify Star
- 105 Views
- 3 replies
- 0 likes
- 105 Views
- 3 replies
- 0 likes
Superuser Contribution why can't I find premium annual plans?
im planning to extend my plan, but I can find only monthly payment option. im not interested on monthly plan. please help to get annual plan
- im planning to extend my plan, but I can find only monthly payment option. im not interested on monthly plan. please help to get annual plan
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- Moderator
- 12330 Views
- 8 replies
- 5 likes
- 12330 Views
- 8 replies
- 5 likes
Trying to change Subscriptions
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 92 Views
- 1 replies
- 0 likes
- 92 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution I have Student Premium but can't activate HULU
I have Student Premium account and nowhere on my profile overview does it say to connect to HULU. I don't know how to link the two and cannot log into HULU with my Spotify info... HELP! PlanStudent Premium My Question or Issue
- I have Student Premium account and nowhere on my profile overview does it say to connect to HULU. I don't know how to link the two and cannot log into HULU with my Spotify info... HELP! Plan...
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- Newbie
- 81321 Views
- 28 replies
- 1 likes
- 81321 Views
- 28 replies
- 1 likes
Solved!! Premium Duo but only one of us can access audiobooks :(
Plan Premium Duo Country United Kingdom Device iPhone 13 Pro and iPhone 14 Pro Operating System iOS 17.1.2 My Question or Issue I upgraded my account from Premium to Premium Duo and connected it to my partners account so she now also has Premium (com...
- Plan Premium Duo Country United Kingdom Device iPhone 13 Pro and iPhone 14 Pro Operating System iOS 17.1.2 My Question or Issue I upgraded my acc...
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- Visitor
- 12694 Views
- 26 replies
- 3 likes
- 12694 Views
- 26 replies
- 3 likes
Superuser Contribution Payment rejected bank
My payment is blocked by Spotify ?
- My payment is blocked by Spotify ?
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- Moderator
- 68 Views
- 1 replies
- 0 likes
- 68 Views
- 1 replies
- 0 likes
Superuser Contribution I have bought Momo spotify voucher how do i redeem it?
MTN MoMo voucher
- MTN MoMo voucher
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- Newbie
- 356 Views
- 2 replies
- 0 likes
- 356 Views
- 2 replies
- 0 likes
I want to get a yearly subscription—is that possible?
I only see monthly subscription options, but I'd like to sign up for a year. How can I do that?
- I only see monthly subscription options, but I'd like to sign up for a year. How can I do that?
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- Spotify Star
- 94 Views
- 1 replies
- 0 likes
- 94 Views
- 1 replies
- 0 likes
Superuser Contribution wont let me update payment method
Im in need of updating my card details in spotify, every time i attempt to update my card it gives me a red banner/error message. Ive tried multiple browsers and devices, aswell as incognito tabs. My country is set to the same country as my card. Not...
- Im in need of updating my card details in spotify, every time i attempt to update my card it gives me a red banner/error message. Ive tried multiple browsers and devices, aswell as incognito tabs. My...
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- Moderator
- 158 Views
- 4 replies
- 0 likes
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Account
- 158 Views
- 4 replies
- 0 likes
Change from Family premium to individual premium
I am currently part of a premium family plan which has been cancelled (although not yet ended the subscription)how do I change over to an individual premium please?
- I am currently part of a premium family plan which has been cancelled (although not yet ended the subscription) how do I change over to an individual premium please?
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- Spotify Star
- 73 Views
- 1 replies
- 0 likes
- 73 Views
- 1 replies
- 0 likes