Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114336 Views
- 72 replies
- 9 likes
- 114336 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13804 Views
- 27 replies
- 2 likes
- 13804 Views
- 27 replies
- 2 likes
Premium plan and still listen to ads
Hello! I have premium, and I still listen to ads during podcasts, I know it belongs to the podcast provider but, and this is my opinion, to a premium user those ads shouldn't exist, or at least made the podcast provider pay to have that ad, or making...
- Hello! I have premium, and I still listen to ads during podcasts, I know it belongs to the podcast provider but, and this is my opinion, to a premium user those ads shouldn't exist, or at le...
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- 23 Views
- 0 replies
- 0 likes
- 23 Views
- 0 replies
- 0 likes
UPI Autopay charged me but Spotify says payment failed
PlanPremiumCountryIndiaDeviceIqoo Neo 6Operating SystemAndroid 14 My Question or IssueI set Autopay through Phonepe UPI since June, and it has been working fine but this month, I got charged as usual, but the premium plan didn't activate, and Spotify...
- Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but this mont...
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- 25 Views
- 0 replies
- 0 likes
- 25 Views
- 0 replies
- 0 likes
Cancel subscription and get a refund
I bought premium but it did not work I would like a refund
- I bought premium but it did not work I would like a refund
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- 38 Views
- 0 replies
- 0 likes
- 38 Views
- 0 replies
- 0 likes
Denying access
For some odd reason, despite having money on my card, Spotify says I’m not eligible for premium individual. It literally won’t let me put in my card and idk how to fix it.
- For some odd reason, despite having money on my card, Spotify says I’m not eligible for premium individual. It literally won’t let me put in my card and idk how to fix it.
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- 27 Views
- 0 replies
- 0 likes
- 27 Views
- 0 replies
- 0 likes
Signup for free months through apple/google, etc not optimal
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
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- 33 Views
- 0 replies
- 0 likes
- 33 Views
- 0 replies
- 0 likes
Solved!! Change subscription to another account
PlanPremiumCountrySpainDevice(iPhone 12, windows 10 computerOperating System(iOS 18, Windows 10) My Question or IssueI started 3 months premium but it was on the wrong account I want it to be on my other account with all my playlist is there any way ...
- Plan Premium Country Spain Device (iPhone 12, windows 10 computer Operating System (iOS 18, Windows 10) My Question or Issue I started 3 months premium but it was on the wrong accoun...
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- Spotify Star
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Spotify DUO and using Alexa
I'm a subscriber to Premium myself but my daughter likes to listen on her Alexa. This is problematic as we can't listen to music at the same time. If I got Duo, could my daughter listen to one account via Alexa, while I still have access to Premium o...
- I'm a subscriber to Premium myself but my daughter likes to listen on her Alexa. This is problematic as we can't listen to music at the same time. If I got Duo, could my daughter listen to o...
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- Casual Listener
- 268 Views
- 2 replies
- 1 likes
- 268 Views
- 2 replies
- 1 likes
Superuser Contribution charges on Credit card without permission
spotify charges the monthly fees on premium plan from nowhere, i didn't ask for the plan neither my credit card is listed on my saved cards so who authorise those charges?
- spotify charges the monthly fees on premium plan from nowhere, i didn't ask for the plan neither my credit card is listed on my saved cards so who authorise those charges? ...
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- Not applicable
- 13181 Views
- 7 replies
- 2 likes
- 13181 Views
- 7 replies
- 2 likes
Solved!! Basic Premium
I want to switch to the Basic Premium Individual Plan, but I don't know how to. I live in the US.
- I want to switch to the Basic Premium Individual Plan, but I don't know how to. I live in the US.
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- Spotify Star
- 139 Views
- 5 replies
- 0 likes
- 139 Views
- 5 replies
- 0 likes
Promotional offer how long is ?
I want to buy it 31.12 but idk if it will disappear 30.12 or at the end of the 31.12 day? Help me please:) Screenshot of this -> https://i.imgur.com/XYxe53H.png
- I want to buy it 31.12 but idk if it will disappear 30.12 or at the end of the 31.12 day? Help me please:) Screenshot of this -> https://i.imgur.com/XYxe53H.png
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- Spotify Star
- 72 Views
- 1 replies
- 0 likes
- 72 Views
- 1 replies
- 0 likes
I believe I'm paying for two accounts
I keep getting charged twice a month. The account I'm currently using payment isn't due till the 26th of December but spotify just took a payment
- I keep getting charged twice a month. The account I'm currently using payment isn't due till the 26th of December but spotify just took a payment
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- Spotify Star
- 69 Views
- 1 replies
- 0 likes
- 69 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114336 Views
- 72 replies
- 9 likes
- 114336 Views
- 72 replies
- 9 likes
Superuser Contribution Duo promo 2 months free
PlanPremium > Premium Duo I saw the promotion after recently subscribing an account to premium duo. My first bill date is next week. Can I qualify for the promo?
- Plan Premium > Premium Duo I saw the promotion after recently subscribing an account to premium duo. My first bill date is next week. Can I qualify for the promo?
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- Moderator
- 88 Views
- 1 replies
- 0 likes
- 88 Views
- 1 replies
- 0 likes
Difference between Basic and Premium Individual
I'm currently on the Premium Individual plan. I noticed a Basic Individual plan was offered to me. It's not too clear exactly what features are different besides audiobooks. On the feature list for Basic, I don't see the following:Hulu Access, High Q...
- I'm currently on the Premium Individual plan. I noticed a Basic Individual plan was offered to me. It's not too clear exactly what features are different besides audiobooks. On the feature list for B...
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- Spotify Star
- 92 Views
- 1 replies
- 0 likes
- 92 Views
- 1 replies
- 0 likes
Superuser Contribution Premium is not working
hello there i have take 3 month of free trial but in the app premium is not working.
- hello there i have take 3 month of free trial but in the app premium is not working.
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- Moderator
- 122 Views
- 2 replies
- 1 likes
- 122 Views
- 2 replies
- 1 likes
why am i being charged 11.99 dólar for the individual plane
why was the price for individual primum was raised today out of no where
- why was the price for individual primum was raised today out of no where
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- Spotify Star
- 68 Views
- 1 replies
- 0 likes
- 68 Views
- 1 replies
- 0 likes
Superuser Contribution Renewal of subscription without payment
I changed plan 2 month ago from duo to family and since then my subscription has been renewed twice without taking any money from the bank account i have linked. should i take any action? will i be charged in the future for all the months together? o...
- I changed plan 2 month ago from duo to family and since then my subscription has been renewed twice without taking any money from the bank account i have linked. should i take any action? will i be c...
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- Moderator
- 60 Views
- 1 replies
- 0 likes
- 60 Views
- 1 replies
- 0 likes
I want to pay for year in full
I'd like to pay for my subscription in full for a year
- I'd like to pay for my subscription in full for a year
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- Spotify Star
- 68 Views
- 1 replies
- 0 likes
- 68 Views
- 1 replies
- 0 likes
Superuser Contribution not on premium but says already subscribed
PlanFree (but wants to avail premium) CountryPhilippines DeviceOppo A12 Operating SystemAndroid 9 My Question or IssueI thought i had sufficient load balance so I've tried to avail the three months trial on Spotify through load balance as payment met...
- Plan Free (but wants to avail premium) Country Philippines Device Oppo A12 Operating System Android 9 My Question or Issue I thought i had sufficient load bal...
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- Moderator
- 69 Views
- 1 replies
- 0 likes
- 69 Views
- 1 replies
- 0 likes
Superuser Contribution why is my audiobook top up not working?
I purchased a top up in January of this year. It says that it remains valid 12 months after purchase, but recently it says I only have 15 hours available. I should have 25, but maybe it’s just showing weird.
- I purchased a top up in January of this year. It says that it remains valid 12 months after purchase, but recently it says I only have 15 hours available. I should have 25, but maybe it’s just showin...
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- Visitor
- 2704 Views
- 10 replies
- 0 likes
- 2704 Views
- 10 replies
- 0 likes