i cant purchase one month individual with my credit card

[#1]

this is my email : REDACTED 

i cant purchase one month individual spotify account with my credit card
error : opss something went wrong
the information is correct and the card have enough credit in it

*community rock star edit - removed personal info*

[Billy-J]

Hey there! Happy to help.

If you're unable to purchase Premium using a credit card and you're getting an error message, make sure that the bank has no debited the amount already to avoid being charged twice. If you haven't been charged after checking your bank statement, make sure to use a different browser or private window.

If that still doesn't work, try following these steps. 

Let me know how everything goes!