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All playlists are empty or just silent or require premium. Only shorts do some noize but like anything except it doesn't work. I tried reinstallation, it didn't help
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Hey there, 

 

Thanks for reaching out here in the Community.

 

It sounds like you might have been abroad for more than 14 days. Keep in mind that you can use a free Spotify account in a different country or region than where your account is registered for up to 14 days. After that, you won’t be able to play anything. 

 

We'd recommend making sure to update your country in your account settings by following these steps. You can also subscribe to Premium to continue using your account.

 

Hope this sheds some light on the situation. If anything else comes up, the Community will be here.

NovyModerator
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Marked as solution

Hey there, 

 

Thanks for reaching out here in the Community.

 

It sounds like you might have been abroad for more than 14 days. Keep in mind that you can use a free Spotify account in a different country or region than where your account is registered for up to 14 days. After that, you won’t be able to play anything. 

 

We'd recommend making sure to update your country in your account settings by following these steps. You can also subscribe to Premium to continue using your account.

 

Hope this sheds some light on the situation. If anything else comes up, the Community will be here.

NovyModerator
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I opened spotify today and I can't open anything. My liked songs Playlist is fully empty but shows the number of liked songs. And whenever I click on a Playlist to play it says "you've discovered a premium feature!".
Please I need help

Hey @Jenny1278,

Thanks for reaching out and welcome to the Community!

Just to confirm, does this happen with all playlists? Or just when you're trying to play Liked Songs?

 

Does it appear in the same way on another mobile device? For example, you can log in to your Spotify account on a friend or a family member's device.

 

Feel free to include a video or screenshot showing how things look from your end as well. This will help us get a better understanding of what's happening.

 

Keep us posted!

MariaModerator
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Spotify podcats and playlist are ahowing that there are no episodes for podcast or no songs in this playlist. I have tried reinstalling it and also changing the account but nothing seems useful

Hey there @noname99,

Thanks for posting on the Community!

Just to check, does the playlist appear in the same way on other devices that you use Spotify on? Also, is it only one specific playlist that appears empty, or does it happen with multiple playlists?

Should things look alright with the playlist(s) on another device, please check if you're using an SD card on the device you're experiencing issues with. If so, try removing the SD card to see if you notice any difference.

 

A screenshot or video showing how things look from your end, should the issue persist, would be very helpful. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.
 

Let us know how you get on!

MariaModerator
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Yes it happens with all playlists and both of my devices

Screenshot_20240410_175602_Spotify.jpg

Screenshot_20240410_175620_Spotify.jpg

Hello !

I'm having the exact same issue 😕 (and I'm also using free Spotify)

Everything was working fine until a few days ago.

Now I can't play any songs on my phone.

It does seem to work on my computer though. 

The same thing happens to me only on my Android. On the computer or on the web it works fine, but on my phone all playlist and podcasts appear empty regardless if it was created by me, spotify or someone else. And I also can't listen to anything, even when I try to listen in the random mode, it says I am trying to use a premium feature.

Hey there @daniruas,

 

Thanks for joining the thread!

I have a feeling that you've logged in with a different account on your mobile device. 
It would explain both the Premium prompt and the empty library.

To check if this is the case - take a look at your Spotify app on another platform where you're already logged in.
Your account settings should be accessible via the app settings.

Should you need any further help with this - take a look at our FAQ for additional steps on how to locate a secondary Spotify account.

We'll be here for you in case there's anything else 🙂 
Cheers!

VasilModerator
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