Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Luan
  • Spotify Star
  • 22901 Views
  • 25 replies
  • 29 likes
  • 22901 Views
  • 25 replies
  • 29 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • imizzyirl
  • Casual Listener
  • 8087 Views
  • 20 replies
  • 21 likes
  • 8087 Views
  • 20 replies
  • 21 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • PasinduRanawaka
  • Visitor
  • 96961 Views
  • 57 replies
  • 48 likes
  • Connect
    JAM
  • 96961 Views
  • 57 replies
  • 48 likes

Solved!!Superuser Contribution How can I prevent my playlists from being lost before I change region?

Hi,I’m moving from the UK to US but have heard from someone who also made this move that their playlists were lost due to changing region. I have thousands of songs saved and memorable playlists. Is there anything I can do before the move to prevent ...

  • Newbie
  • Hi, I’m moving from the UK to US but have heard from someone who also made this move that their playlists were lost due to changing region. I have thousands of songs saved and memorable playlists....
  • Dian
  • Spotify Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution After several days offline unable to play songs

PremiumLithuania DeviceiPhone 12PRO I've been using Spotify Premium for years already. Last month I was sailing across Atlantic ocean, meaning, I was not able to have any connection for at least 16 days. However, after I believe 5 days in the middle ...

  • Visitor
  • Premium Lithuania   Device iPhone 12PRO   I've been using Spotify Premium for years already. Last month I was sailing across Atlantic ocean, meaning, I was not able to have any connec...
  • Alex
  • Spotify Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs Disappeared on New Phone

PlanPremiumCountryUSADeviceiPhone 12 (previously iPhone 11)Operating SystemiOS 15.5 My Question or IssueYesterday I upgraded from an iPhone 11 to a 12. I transferred the data directly from the old phone. When I opened Spotify on the new phone, all of...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12 (previously iPhone 11) Operating System iOS 15.5   My Question or Issue Yesterday I upgraded from an iPhone 11 to a 12. I transferred the data...
  • Jeremy
  • Spotify Legend
  • 1532 Views
  • 1 replies
  • 0 likes
  • 1532 Views
  • 1 replies
  • 0 likes

liked songs glitch on playlists/artists

spotify free and premiumacer swift 3 with windows 10i'm unaware if this affects mobile or not i have a playlist that i've been using since 2018. only in 2021 did i start using the liked song feature. i liked all of the songs in my big playlist, but s...

  • Casual Listener
  • spotify free and premium acer swift 3 with windows 10 i'm unaware if this affects mobile or not   i have a playlist that i've been using since 2018. only in 2021 did i start using the liked ...
  • Taylith
  • Community Legend
  • 728 Views
  • 3 replies
  • 1 likes
  • 728 Views
  • 3 replies
  • 1 likes

Superuser Contribution Shuffle repeats on bluetooth

PlanPremiumCountryUsaDeviceGoogle pixel 6 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have noticed that when my Bluetooth connects it reshuffles my playlist and ends up repeating songs that i had already listened to....

  • Visitor
  • Plan Premium Country Usa Device Google pixel 6   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have noticed that when my Bluetooth connec...
  • Kiril
  • Moderator
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly. We can't tag anymore band/artist as unliked

PlanPremiumCountryItalyDeviceOppo Find X3 Lite Operating SystemWindows 10 My Question or IssueHi, i just noticed in the most recent Discover Weekly that the unlike button has changed. It doesn't let you choose between disliking a single track or the ...

  • Roadie
  •   Plan Premium Country Italy Device Oppo Find X3 Lite  Operating System Windows 10   My Question or Issue Hi, i just noticed in the most recent Discover Weekly that the unli...
  • nighthawk989
  • Roadie
  • 221 Views
  • 3 replies
  • 0 likes
  • 221 Views
  • 3 replies
  • 0 likes

Superuser Contribution It automatically stops after 5 songs

Everytime I listen when my internet is on, it automatically stops after 5 songs but when I listen offline, it continues. Pretty sure it's not my internet because the app itself will close everytime it happens. I tried basic troubleshooting already bu...

  • Visitor
  • Everytime I listen when my internet is on, it automatically stops after 5 songs but when I listen offline, it continues. Pretty sure it's not my internet because the app itself will close everytime i...
  • OscarDC
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aleatorio no reproduce todas las canciones de mi playlist

PlanPremiumPaísChileDispositivoSamsung Galaxy A30SSistema operativoAndroid 11 Mi pregunta o problemaHice una lista de reproducción llamada Folclore, tiene contenido para 35 horas y 45 minutos. Todos los días la escucho en el trabajo, activo la repeti...

  • Newbie
  • Plan Premium País Chile Dispositivo Samsung Galaxy A30S Sistema operativo Android 11    Mi pregunta o problema Hice una lista de reproducción llamada Folclore, tiene contenido par...
  • Alex
  • Spotify Legend
  • 553 Views
  • 1 replies
  • 0 likes
  • aleatorio
    shuffle
  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release Radar and Discover Weekly keep changing locations

PlanPremiumCountryGermanyDeviceiPhone 8X, MacBook ProOperating SystemMacOSMy Question or IssueWhy is it that Release Radar and Discover Weekly keep being shown in different places? Every single Friday, I'm checking the new releases. Every single Mond...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 8X, MacBook Pro Operating System MacOS My Question or Issue Why is it that Release Radar and Discover Weekly keep being shown in different places? ...
  • Kiril
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hiding songs issue

Hi , On android , when I hide a song from a Public Playlist it proceed to hide that song in all of my own playlists. So for example when I save/like a public playlist from spotify or some other user and hide songs from that public playlist because I ...

  • Casual Listener
  • Hi ,   On android , when I hide a song from a Public Playlist it proceed to hide that song in all of my own playlists.   So for example when I save/like a public playlist from spotify o...
  • jk783
  • Casual Listener
  • 628 Views
  • 4 replies
  • 0 likes
  • 628 Views
  • 4 replies
  • 0 likes

Superuser Contribution Nothing plays on Spotify at all

Plan Free Country UK Device Samsung Galaxy A10 App Version 8.7.30.1221Operating System Android 11 HoneycombMy Question or Issue:Nothing plays at all! Nothing on my playlists, nothing on a Spotify recommended playlist, do a search for a song and nothi...

  • Regular
  • Plan Free Country UK Device Samsung Galaxy A10 App Version 8.7.30.1221 Operating System Android 11 Honeycomb My Question or Issue: Nothing plays at all! Nothing on my playlists, nothing on ...
  • MartSpot2022
  • Regular
  • 1124 Views
  • 13 replies
  • 0 likes
  • 1124 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Save Auto-Sort as “Custom Sort”

PlanPremiumCountryUnited StatesDeviceiPhone 10, PCOperating SystemiOS 14.6, Windows 10 My Question or IssueIs there a way within Spotify to save an auto-sort (e.g. sort by Title, Artist, Album, Length) as the Custom Order? I sort all of my playlists ...

  • Regular
  • Plan Premium Country United States Device iPhone 10, PC Operating System iOS 14.6, Windows 10   My Question or Issue Is there a way within Spotify to save an auto-sort (e.g. sort by Ti...
  • Wonderboy75
  • Casual Listener
  • 1778 Views
  • 3 replies
  • 0 likes
  • 1778 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot remove 3 songs from my Liked Songs list

PlanPremiumCountryUSADevicePC/Android/IOSOperating SystemWindows/Mac/Android/IOS My Question or IssueThere are 3 songs on my liked songs list that are old and the content is no longer available. I cannot remove them/play them/do anything with these s...

  • Casual Listener
  • Plan Premium Country USA Device PC/Android/IOS Operating System Windows/Mac/Android/IOS   My Question or Issue There are 3 songs on my liked songs list that are old and the content is ...
  • Goofoff
  • Casual Listener
  • 965 Views
  • 5 replies
  • 0 likes
  • 965 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist won't play in order

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10My Question or Issue I've been having issues with spotify playlists not playing in order for a few days. It's usually fine when it's on custom order, but the songs will skip or jump aro...

  • Casual Listener
  • Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue   I've been having issues with spotify playlists not playing in order for a few days. It's...
  • Dian
  • Spotify Legend
  • 6256 Views
  • 7 replies
  • 0 likes
  • 6256 Views
  • 7 replies
  • 0 likes

Superuser Contribution Download to device

PlanPremiumCountryUkDeviceSamsung S22 ultra My Question or IssueI'm trying to save a playlist to my device. I've downloaded it via the app but can't seem to find it on the phone?

  • Newbie
  •   Plan Premium Country Uk Device Samsung S22 ultra   My Question or Issue I'm trying to save a playlist to my device. I've downloaded it via the app but can't seem to find it on th...
  • Dian
  • Spotify Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I get a link for the Discography page?

I can't seem to find info on this: I want to provide a link to people for my entire Discography (i.e. the page you see on Spotify when you hit "Discography", on any artist), and there seems to be no link available for that. How can I find out what it...

  • Newbie
  • I can't seem to find info on this: I want to provide a link to people for my entire Discography (i.e. the page you see on Spotify when you hit "Discography", on any artist), and there seems to be no ...
  • Yordan
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

My playlist or their playlist?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have a question about the personal playlists which Spotify creates about us like Daily ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I h...
  • Amayy
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Playlists

Premium Country uk Device iPhone/iPad (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCreating my first playlist. When I choose an album and want to add more than one song...

  • Casual Listener
  • Premium  Country uk   Device iPhone/iPad  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...
  • Amayy
  • Spotify Star
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incorrect amount of Liked songs on artist liked songs page.

DeviceiPhone X & Windows 10 My Question or IssueThe Screenshots explained a lot, a few years back I use to love these guys after a while grew stale, and cleaned off almost all songs for a few (around 5 liked songs). Now I found out there is this bug ...

  • Visitor
  • Device iPhone X & Windows 10   My Question or Issue The Screenshots explained a lot, a few years back I use to love these guys after a while grew stale, and cleaned off almost all songs ...
  • Vasil
  • Moderator
  • 1338 Views
  • 4 replies
  • 1 likes
  • bug
  • 1338 Views
  • 4 replies
  • 1 likes

Superuser Contribution No se me cotinuan las listas

Al reproducir una lista, sin el modo aleatorio, cuando acaba la canción no continua con la siguiente se acaba la reproduccion de esta lista y contibua con una canción totalmente distinta. No puedo reproducir ni las listas creadas, ni las guardadas en...

  • Visitor
  • Al reproducir una lista, sin el modo aleatorio, cuando acaba la canción no continua con la siguiente se acaba la reproduccion de esta lista y contibua con una canción totalmente distinta. No puedo re...
  • AndresM
  • Spotify
  • 364 Views
  • 3 replies
  • 1 likes
  • 364 Views
  • 3 replies
  • 1 likes