Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Luan
  • Spotify Star
  • 22436 Views
  • 25 replies
  • 28 likes
  • 22436 Views
  • 25 replies
  • 28 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • imizzyirl
  • Casual Listener
  • 8019 Views
  • 20 replies
  • 21 likes
  • 8019 Views
  • 20 replies
  • 21 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • PasinduRanawaka
  • Visitor
  • 96875 Views
  • 57 replies
  • 48 likes
  • Connect
    JAM
  • 96875 Views
  • 57 replies
  • 48 likes

Spotify started adding songs to the top of playlists?

PlanPremiumCountryUSADeviceSamsung note 20Operating SystemAndroid My Question or IssueSo, just today all my custom playlists seem to have a new random song added as the first song. If you remove it from the list it automatically adds another one seem...

  • Visitor
  •   Plan Premium Country USA Device Samsung note 20 Operating System Android   My Question or Issue So, just today all my custom playlists seem to have a new random song added as t...
  • kaworu_bloodpaw
  • Roadie
  • 122 Views
  • 1 replies
  • 2 likes
  • 122 Views
  • 1 replies
  • 2 likes

Superuser Contribution Issues removing episodes of "Your Episodes" playlist

Hi folks, We've been getting reports that users been having issues with removing episodes of "Your Episodes" playlist. If you experience this, could you provide us with the following info: device + OS version exact Spotify version Once we have that, ...

  • Spotify Legend
  • Hi folks,   We've been getting reports that users been having issues with removing episodes of "Your Episodes" playlist.   If you experience this, could you provide us with t...
  • Susan_GP
  • Moderator
  • 11020 Views
  • 18 replies
  • 1 likes
  • Your Library
  • 11020 Views
  • 18 replies
  • 1 likes

Superuser Contribution Blocked Artists Still Appearing on Discover Weekly and Recommended Songs?

PlanPremium My Question or IssueWhen I have blocked an artist from playing, their songs and songs they feature in still appear on my Discover Weekly and Recommended Songs. Is there a way to fully block them? I have tried unblocking and blocking them ...

  • Newbie
  • Plan Premium   My Question or Issue When I have blocked an artist from playing, their songs and songs they feature in still appear on my Discover Weekly and Recommended Songs. Is there a way...
  • zCherryh
  • Newbie
  • 1288 Views
  • 5 replies
  • 3 likes
  • 1288 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution Random music by Quavo being added to my blended playlists and wrapped playlists

PlanFamily Plan My Question or IssueI've had an issue with songs by Quavo, who I don't have any songs saved by or liked on any of my playlists being continually added to my friends blended playlists and was top on my 2023 wrapped account. I tried cha...

  • Newbie
  • Plan Family Plan   My Question or Issue I've had an issue with songs by Quavo, who I don't have any songs saved by or liked on any of my playlists being continually added to my friends blend...
  • OscarDC
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Exclude Artists & Playlists from Spotify Wrapped

Plan: PremiumCountry: USA Device: iPhone 11Operating System(iOS 15) My Question or Issue This is a issue some folks and I want to readdress! Same goal/parts from this post. https://community.spotify.com/t5/Closed-Ideas/All-Platforms-Discover-Exclude-...

  • Newbie
  •   Plan: Premium Country: USA   Device: iPhone 11 Operating System (iOS 15)   My Question or Issue   This is a issue some folks and I want to readdress! Same goal/par...
  • Kenika
  • Newbie
  • 26659 Views
  • 12 replies
  • 42 likes
  • All Platforms
  • 26659 Views
  • 12 replies
  • 42 likes

Superuser Contribution Songs are not available

PlanPremiumCountry: Guatemala DeviceLegion 5 Pro / Samsung S21Operating SystemWindows 11 and Android My Question or IssueOn my laptop songs that were sung by various artists or one group or artist are visible but in a faded grey colour. I can't click...

anma25_0-1685503762765.png
  • Casual Listener
  • Plan Premium Country: Guatemala   Device Legion 5 Pro / Samsung S21 Operating System Windows 11 and Android    My Question or Issue On my laptop songs that were sung by v...
  • Василь
  • Newbie
  • 209 Views
  • 3 replies
  • 0 likes
  • 209 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why are most of my playlists invisible to other users ?

Hi ! I have made more than 50 playlists. However, since the very beginning, only 7 or 8 of them appear to other users (checked with friends and family on varied devices). How is this possible ?? I have to send the link of every playlist to my friends...

  • Casual Listener
  •   Hi ! I have made more than 50 playlists. However, since the very beginning, only 7 or 8 of them appear to other users (checked with friends and family on varied devices). How is this possible...
  • Maria
  • Moderator
  • 244 Views
  • 6 replies
  • 0 likes
  • 244 Views
  • 6 replies
  • 0 likes

Superuser Contribution like songs option

There used to be an option or button you would hit to like all songs on an album or whatever. Did spotify get rid of this or is it only available on mobile or desktop? I posted this question on reddit and it kept getting removed I just want answers l...

  • Casual Listener
  • There used to be an option or button you would hit to like all songs on an album or whatever. Did spotify get rid of this or is it only available on mobile or desktop? I posted this question on reddi...
  • Maria
  • Moderator
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution New checkmark not synced with songs added to older playlists

PlanPremiumDeviceSamsung galaxy s21 fe, Acer swift Operating SystemAndroid 13, windows 10 My Question or IssueSo I've been creating spotify playlists since 2016. After the new plus button got added I've noticed the green checkmark doesn't show up con...

  • Regular
  • Plan Premium Device Samsung galaxy s21 fe, Acer swift  Operating System Android 13, windows 10   My Question or Issue So I've been creating spotify playlists since 2016. After the n...
  • Eni
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random songs added to "Liked Songs"

PlanPremiumCountryRODeviceSamsung Galaxy S20 Ultra 5GOperating SystemAndroid My Issue:I woke up with almost 30 random songs added to my "Liked Songs". I have not listened to or liked any of these songs. Not sure if it's affecting in any way, but it h...

  • Visitor
  • Plan Premium Country RO Device Samsung Galaxy S20 Ultra 5G Operating System Android   My Issue: I woke up with almost 30 random songs added to my "Liked Songs". I have not li...
  • Susan_GP
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist length/time keeps changing

My playlist time was 24 hours, but now it shows that it is only 21 hours, and when i add songs, it stays same. Why does it do that?

  • Casual Listener
  • My playlist time was 24 hours, but now it shows that it is only 21 hours, and when i add songs, it stays same. Why does it do that?
  • LÄTSYNEN
  • Casual Listener
  • 116 Views
  • 2 replies
  • 0 likes
  • 116 Views
  • 2 replies
  • 0 likes

Superuser Contribution Where are my audiobooks on Spotify ?!?

How do I access my audiobooks on Spotify ? It's ridiculous. I have clicked + on several audiobooks to add to my library, but then when I look in my library they are nowhere to be found ! Where do I find my saved audiobooks ? I went round in circles a...

  • Casual Listener
  • How do I access my audiobooks on Spotify ? It's ridiculous. I have clicked + on several audiobooks to add to my library, but then when I look in my library they are nowhere to be found ! Where do I f...
  • Ajm6
  • Newbie
  • 2345 Views
  • 8 replies
  • 0 likes
  • 2345 Views
  • 8 replies
  • 0 likes

Superuser Contribution how to rearrange songs by those you haven't heard FIRST?

PlanPremiumCountryColombia Device(iPhone 15 Pro Maximum)Operating System(Windows 11) My Question or IssueMe be listening to custom spotify playlists made for me according to the genre I select, however there is a mix of songs I already have in my oth...

  • Gig Goer
  • Plan Premium Country Colombia   Device (iPhone 15 Pro Maximum) Operating System (Windows 11)   My Question or Issue Me be listening to custom spotify playlists made for me accord...
  • Yordan
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Logged out of account and deleted library.

PlanPremiumMy Question or IssueI got an email saying I needed to reset my password because of suspicious activity so I naturally checked it was from spotify and proceeded to reset the password. When i logged back in there wasn't anything in my librar...

  • Casual Listener
  • Plan Premium My Question or Issue I got an email saying I needed to reset my password because of suspicious activity so I naturally checked it was from spotify and proceeded to reset the password....
  • Anyk17
  • Rising Star 3
  • 229 Views
  • 4 replies
  • 0 likes
  • 229 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs not being added to my liked playlist??

PlanFreeDeviceSamsung A20s My Question or IssueRecently, whenever i like a song (as in, tap the button that says "add to liked song playlist") it doesn't show up in the actual playlist. I have double checked that the song is added by tapping the thre...

Screenshot_20240115-084610_Spotify.jpg Screenshot_20240115-084654_Spotify.jpg Screenshot_20240115-084747_Spotify.jpg
  • Casual Listener
  • Plan Free Device Samsung A20s   My Question or Issue Recently, whenever i like a song (as in, tap the button that says "add to liked song playlist") it doesn't show up in the actual playli...
  • OscarDC
  • Moderator
  • 264 Views
  • 3 replies
  • 0 likes
  • liked songs
    Liked Songs Playlist
  • 264 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files are not showing

For some reason even when I click on the local files thing and allow it in the settings it doesn't show in my library or anywhere on Spotify, I've tried deleting and downloading Spotify again as well as clearing the cache but nothing worked

  • Visitor
  • For some reason even when I click on the local files thing and allow it in the settings it doesn't show in my library or anywhere on Spotify, I've tried deleting and downloading Spotify again as well...
  • Vasil
  • Moderator
  • 116 Views
  • 1 replies
  • 1 likes
  • 116 Views
  • 1 replies
  • 1 likes

I was considering a return to Spotify, but all my starred tracks are gone from my account?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used Spotify for years and years, but left during the Joe Rogan podcast controversy. I have...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used ...
  • Maxim
  • Spotify Star
  • 122 Views
  • 3 replies
  • 0 likes
  • 122 Views
  • 3 replies
  • 0 likes

customise

ui

  • Visitor
  • ui
  • Maxim
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bulk playlist management impossible

My Question or IssueI have created well over 300 playlists on Spotify over the years, I have been a subscriber for an extremely long time (393 in profile but probably around 40 are ones I follow), but the client and API limitations are simply ridicul...

  • Newbie
  • My Question or Issue I have created well over 300 playlists on Spotify over the years, I have been a subscriber for an extremely long time (393 in profile but probably around 40 are ones I follow), ...
  • snogards99
  • Music Fan
  • 761 Views
  • 2 replies
  • 11 likes
  • 761 Views
  • 2 replies
  • 11 likes

Superuser Contribution Artist Unavailable

PlanPremiumCountryUnited KingdomDeviceiPhone 15 Pro MaxOperating System17.1.2 I’m trying to add songs from Amy Winehoise Back to Black album to my playlist, all her songs are greyed out but I can still play them. However, none of those songs will add...

  • Newbie
  • Plan Premium Country United Kingdom Device iPhone 15 Pro Max Operating System 17.1.2   I’m trying to add songs from Amy Winehoise Back to Black album to my playlist, all her songs are g...
  • Susan_GP
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes