Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Dave290
  • Visitor
  • 34398 Views
  • 39 replies
  • 41 likes
  • 34398 Views
  • 39 replies
  • 41 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Northman95
  • Visitor
  • 11300 Views
  • 28 replies
  • 24 likes
  • 11300 Views
  • 28 replies
  • 24 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Alexashley4487
  • Visitor
  • 101436 Views
  • 58 replies
  • 48 likes
  • Connect
    JAM
  • 101436 Views
  • 58 replies
  • 48 likes

Solved!!Superuser Contribution Wiped Out Songs in a Playlist

PlanPremium My Question or IssueHi, I noticed that in one of my playlists there are no longer any songs. I didn’t delete them and I don’t know what happened. That playlist is public and To be specific, that playlist had over 100 songs and now it’s co...

  • Casual Listener
  • Plan Premium   My Question or Issue Hi, I noticed that in one of my playlists there are no longer any songs. I didn’t delete them and I don’t know what happened. That playlist is public a...
  • Lyubka
  • Moderator
  • 199 Views
  • 3 replies
  • 0 likes
  • "playlist"
    database
    Delete Song
  • 199 Views
  • 3 replies
  • 0 likes

Superuser Contribution If a local file is FLAC, the artist name repeats with a semicolon

Step 1 - In settings, "add a source" to include the FLAC files (mine are from bandcamp purchases)Step 2 - Go to "your library" and check the added FLAC files. The artist name appears twice or more.- I checked the local FLAC files & the artist name on...

  • Regular
  • Step 1 - In settings, "add a source" to include the FLAC files (mine are from bandcamp purchases) Step 2 - Go to "your library" and check the added FLAC files. The artist name appears twice or more....
  • hayzer
  • Regular
  • 2299 Views
  • 11 replies
  • 8 likes
  • 2299 Views
  • 11 replies
  • 8 likes

Superuser Contribution New UI can't load my profile at all. Makes Spotify desktop crash.

PlanDuo PremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue Desktop app can't load my profile since the new UI update. App crashes before I have time to even check the preferences. The web player loads my library but only until the...

  • Roadie
  • Plan Duo Premium Country   Device PC Operating System Windows 10   My Question or Issue   Desktop app can't load my profile since the new UI update. App crashes before I hav...
  • Huothar
  • Roadie
  • 398 Views
  • 8 replies
  • 0 likes
  • 398 Views
  • 8 replies
  • 0 likes

Superuser Contribution How can I play 8D Audios with Spotify

Hi. I recently listen to youtube with 8D audios, saw that they have the same in spotify, but those 8D audios are not playable. Any help on how to enable it?

  • Newbie
  • Hi. I recently listen to youtube with 8D audios, saw that they have the same in spotify, but those 8D audios are not playable. Any help on how to enable it?
  • Killyourselffaggot
  • Visitor
  • 46792 Views
  • 8 replies
  • 3 likes
  • 46792 Views
  • 8 replies
  • 3 likes

Superuser Contribution the song tab keeps appearing after deleting a song

after deleting a Song from a playlist, the song tab keeps appearing several times. Always, no matter what I press to move out from that window. .PlanpremiumCountry Devicehuawei mate 10Operating Systemandroid My Question or Issue

  • Newbie
  • after deleting a Song from a playlist, the song tab keeps appearing several times. Always, no matter what I press to move out from that window. . Plan premium Country   Device huawei mate ...
  • Ivelina
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Rearranging playlists

Hi I use Spotify on mobile and I wanted the playlists on my profile to appear in a different order. But whenever I choose custom order in my library I am not able to drag and drop. When I hold down on a playlist I just get an option to pin it. I don’...

IMG_5210.png
  • Casual Listener
  • Hi I use Spotify on mobile and I wanted the playlists on my profile to appear in a different order. But whenever I choose custom order in my library I am not able to drag and drop. When I hold down o...
  • Amayy
  • Spotify Star
  • 184 Views
  • 1 replies
  • 1 likes
  • 184 Views
  • 1 replies
  • 1 likes

Superuser Contribution Wrapped Completely Wrong

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI have logged into my Wrapped for 2021 and it is completely wrong, all the songs in the top 50 I have never heard of in my life, let alone listened to. I don't even know the a...

  • Casual Listener
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I have logged into my Wrapped for 2021 and it is completely wrong, all the songs in the top 50 I ha...
  • Number13
  • Newbie
  • 20583 Views
  • 26 replies
  • 3 likes
  • 20583 Views
  • 26 replies
  • 3 likes

Superuser Contribution My playlists disappeared when I moved country

PlanFreeCountryUKDeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueHello, I recently moved from Australia to the UK. When logging into my Spotify app from my phone I noticed that all my playlists had disappeared (I had about 3). I read somew...

  • Regular
  • Plan Free Country UK Device iPhone 8 Operating System iOS 13.3   My Question or Issue Hello, I recently moved from Australia to the UK. When logging into my Spotify app ...
  • Ivelina
  • Moderator
  • 2388 Views
  • 17 replies
  • 0 likes
  • 2388 Views
  • 17 replies
  • 0 likes

How do I remove a "paid" episode from my New Episodes feed?

I subscribed to the feed of a podcast that includes Paid episodes that I do not get. Yet they stay in my New Episodes feed, which clutters it up. I don't have the ability to remove it from the feed, which seems like a small bug? How do I go about rem...

  • Casual Listener
  • I subscribed to the feed of a podcast that includes Paid episodes that I do not get. Yet they stay in my New Episodes feed, which clutters it up. I don't have the ability to remove it from the feed, ...
  • 925Emma
  • Visitor
  • 854 Views
  • 7 replies
  • 14 likes
  • 854 Views
  • 7 replies
  • 14 likes

Superuser Contribution An offline mode that works most of the time, if not always, just like before.

First of all, it's more likely to be a bug report but I'm not sure so I'll put it here for now :In offline mode, editing playlists(even downloaded ones) and sometimes even opening them(the downloaded ones) is impossible. I would like to request that ...

  • Casual Listener
  • First of all, it's more likely to be a bug report but I'm not sure so I'll put it here for now : In offline mode, editing playlists(even downloaded ones) and sometimes even opening them(the download...
  • tillterran
  • Casual Listener
  • 128 Views
  • 2 replies
  • 0 likes
  • 128 Views
  • 2 replies
  • 0 likes

Superuser Contribution i can't turn off offline mode

i tried to play a playlist of mine like i usually do but this time i coouldn't see the play button and when i finally found a way to press the play button it said that i have to turn off offline mode which i never enabled in the first place and now i...

  • Visitor
  • i tried to play a playlist of mine like i usually do but this time i coouldn't see the play button and when i finally found a way to press the play button it said that i have to turn off offline mode...
  • OscarDC
  • Moderator
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening history is not updated when I play Spotify offline on Apple Watch

PlanPremiumCountryUKDeviceiphone 14, Apple Watch 9Operating SystemiOS 16 My Question or IssueI have an issue whereby my listening history is not updated when playing Spotify tracks through an offline playlist from my Apple Watch.For a little context,...

  • Casual Listener
  • Plan Premium Country UK Device iphone 14, Apple Watch 9 Operating System iOS 16   My Question or Issue I have an issue whereby my listening history is not updated when playing Spotify ...
  • Maria
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Minhas playlist sumiram

PlanDuoCountryBrasil Samsung Galaxy Operating SystemAndroid My Question or IssueDepois que mudei para o plano duo perdi todas as minhas playlists

  • Casual Listener
  • Plan Duo Country Brasil  Samsung Galaxy  Operating System Android   My Question or Issue Depois que mudei para o plano duo perdi todas as minhas playlists
  • Ivelina
  • Moderator
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
  • 0 likes

Takedown Notification

PlanPremiumCountryFrance DeviceiPhone13 Pro Max Operating SystemiOS 16 My Question or Issue I received emails saying my playlists had been taken down. 'Hello,We have found the following content to be in violation of our content policies, and we have ...

  • Casual Listener
  • Plan Premium Country France    Device iPhone13 Pro Max   Operating System iOS 16   My Question or Issue   I received emails saying my playlists had been taken do...
  • yaktam
  • Roadie
  • 490 Views
  • 5 replies
  • 7 likes
  • 490 Views
  • 5 replies
  • 7 likes

Superuser Contribution Copy or sync phone playlists with desktop and Chrome web apps

PlanPremiumCountryUSADevicelaptop and off-brand phone (Blu B135DL)Operating SystemLaptop is Chrome OS, phone is Android 12 My Question or IssueMy phone has 2 playlists - Liked Songs and the one I made called Project All. I was able to sort the songs ...

  • Casual Listener
  • Plan Premium Country USA Device laptop and off-brand phone (Blu B135DL) Operating System Laptop is Chrome OS, phone is Android 12   My Question or Issue My phone has 2 playlists - Like...
  • Susan_GP
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle setting not sticking with playlist

Until recently the shuffle setting woild persist for a particular playlist. This is good because I want to keep track of where I am for my Discover weekly but like to shuffle my own playlists. Now it keeps resetting to what I had in the previous play...

  • Music Fan
  • Until recently the shuffle setting woild persist for a particular playlist. This is good because I want to keep track of where I am for my Discover weekly but like to shuffle my own playlists. Now it...
  • Susan_GP
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not playing in order in playlists

PlanPremiumCountryCanadaDeviceMoto g6 play and Xbox One SMy Question or IssueWhen I use the Spotify app on my phone or on my Xbox One S, the songs in my Liked Songs or Created Playlists no longer play in order. I sort my playlists by artists alphabet...

  • Casual Listener
  • Plan Premium Country Canada Device Moto g6 play and Xbox One S My Question or Issue When I use the Spotify app on my phone or on my Xbox One S, the songs in my Liked Songs or Created Playlists...
  • Yordan
  • Moderator
  • 206 Views
  • 3 replies
  • 0 likes
  • 206 Views
  • 3 replies
  • 0 likes

Playlist private or public

PlanFree but have been long time paid memberCountryUSA DeviceWindows laptopOperating SystemWindows 11 with Chrome Web Browser My Question or IssueFirst of this is laughable to me that I have to post in the community to get a answer to something so si...

  • Newbie
  • ...elpers but for Spotify the company.   "Make playlists public or private All new playlists you create are public by default. When you make a playlist private, nobody can access it, even if they h...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes

Superuser Contribution Is there any way to view folders as part of the main screen?

Operating SystemWindows 10 My Question or IssueIs there anyway to view folders in the centre screen like we used to be able to before the update that happened last year? I know it's possible to view folders in the sidebar, but it is unappealing. I li...

  • Newbie
  • Operating System Windows 10   My Question or Issue Is there anyway to view folders in the centre screen like we used to be able to before the update that happened last year?  I kno...
  • Yordan
  • Moderator
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes