Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Connect

Labels

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10260 Views
  • 72 replies
  • 9 likes
  • Other
  • 10260 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20094 Views
  • 9 replies
  • 2 likes
  • Other
  • 20094 Views
  • 9 replies
  • 2 likes

Superuser Contribution Not able to group devices

PlanPremiumCountryUS DeviceiPhone, DesktopOperating System(iOS latest, windows 10 My Question or IssueI use to have a group for all of my devices in Spotify. It allowed me to connect to them all which were all speakers so I could listen to my music o...

  • Casual Listener
  • ...llowed me to connect to them all which were all speakers so I could listen to my music on all of them with no issues. I had all of the devices/speakers on the same network which allowed me to group them t...
  • Not applicable
  • 4447 Views
  • 9 replies
  • 0 likes
  • Connect
    Other
  • 4447 Views
  • 9 replies
  • 0 likes

Twitter(X) linked through my DJ?

PlanPremiumCountryCanadaDeviceWindows 10 Desktop My Question or Issue:I queued the DJ and poking through for new music, and the DJ voice said paraphrased: "here are some things you mentioned on your twitter". I tried to requeue the mans voice to hear...

  • Visitor
  • Plan Premium Country Canada Device Windows 10 Desktop     My Question or Issue: I queued the DJ and poking through for new music, and the DJ voice said paraphrased: "here are...
  • 82 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 82 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect Devices Discovery Issue

PlanPremiumCountryUSADevicePC / Pixel 4 / Iphone 8 / API / Google Nest / Google Home / Denon RecieverOperating SystemWin10 Home/ Android / IOS / Web My Question or IssueSpotify application "connect" feature does not show a list of the same available ...

  • Regular
  • ...potify application "connect" feature does not show a list of the same available devices on all platforms connected to the same network (see attached screenshot).  I would like to use Spotify for my h...
  • sgrlalives
  • Casual Listener
  • 3607 Views
  • 15 replies
  • 0 likes
  • Connect
  • 3607 Views
  • 15 replies
  • 0 likes

Superuser Contribution Play on a subset of all devices

Plan Premium My Question or Issue: I have several devices that I can connect to, and sometimes I play everywhere. However, at times I would like to play on a subset of devices and not the full set. Is it possible to select, say, 2 or 3 devices to con...

  • Casual Listener
  • Plan Premium   My Question or Issue: I have several devices that I can connect to, and sometimes I play everywhere. However, at times I would like to play on a subset of devices and not t...
  • MihailY
  • Moderator
  • 77 Views
  • 1 replies
  • 0 likes
  • Connect
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove user on remote podcast creator access ?

I added an external xml rss feed by mistake from a spotify account that belongs to someone. And I also added it on the right account.The podcast was validated and accessible on both accounts.How can I remove access to the account where I added it by ...

  • Newbie
  • I added an external xml rss feed by mistake from a spotify account that belongs to someone. And I also added it on the right account. The podcast was validated and accessible on both accounts. How ...
  • AlejaR
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • Connect
  • 84 Views
  • 1 replies
  • 0 likes

Solved!! 'No Healthy Upstream' Error Encountered by Many Users at Our Institution

Hello, I'm with a large institution that has had many reports of users unable to access spotify's webplayers, namely open.spotifycdn.com and open-exp.spotifycdn.com. Our help desk teams have not been able to resolve the issue with any standard troubl...

  • Casual Listener
  • Hello, I'm with a large institution that has had many reports of users unable to access spotify's webplayers, namely open.spotifycdn.com and open-exp.spotifycdn.com. Our help desk teams have not been...
  • justjackson24
  • Casual Listener
  • 1850 Views
  • 1 replies
  • 1 likes
  • Connect
  • 1850 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify doesn’t play on Bose SoundTouch anymore

PlanPremiumCountryUSADevice(iPhone 11, iPad Air)Operating System(iOS latest update.) My Question or IssueI have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch app. I’ve never had an issue until a few days ago. Whene...

  • Visitor
  • Plan Premium Country USA Device (iPhone 11, iPad Air) Operating System (iOS latest update.)   My Question or Issue I have a Bose SoundTouch which I can control from my iPhone or iPad u...
  • TonyFurbear
  • Visitor
  • 131117 Views
  • 89 replies
  • 18 likes
  • Connect
    music
    Other
  • 131117 Views
  • 89 replies
  • 18 likes

Solved!!Superuser Contribution Spotify Connect stopped working on my receiver Pioneer VSX-930

PlanPremiumCountryDenmarkDevicePioneer VSX-930Operating System.. My Question or IssueI have been using spotify connect for many years on this receiver, but a couple of weeks ago it just stopped working.I can still select my receiver from spotify conn...

  • Casual Listener
  • Plan Premium Country Denmark Device Pioneer VSX-930 Operating System ..   My Question or Issue I have been using spotify connect for many years on this receiver, but a couple of w...
  • Justwantmusic1
  • Newbie
  • 8760 Views
  • 15 replies
  • 0 likes
  • Connect
  • 8760 Views
  • 15 replies
  • 0 likes

Superuser Contribution I can't play properly Spotify on my Bose Home speaker 500

PlanFreeCountryItalyDevice(Bose home speaker 500) Operating System(Android, Windows 10) My Question or IssueFrom a while ago I've been experiencing some issues related to the performance of Spotify on my Bose Home speaker 500: the first connection wo...

  • Casual Listener
  • ...xperiencing some issues related to the performance of Spotify on my Bose Home speaker 500: the first connection works and after one to three songs the music suddenly stops, the Bose device alerts that there w...
  • Alexander1302
  • Visitor
  • 351 Views
  • 11 replies
  • 0 likes
  • Connect
    music
    Other
  • 351 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify Connect Delay on Samsung TV

Hello, so the issue that I’m having is if I go and play a song in the Spotify app it’ll go through the first 10 seconds silent before starting back at the beginning on it’s own and plays with sound. Has anyone experienced this issue? I’ve tried reins...

  • Regular
  •   Hello, so the issue that I’m having is if I go and play a song in the Spotify app it’ll go through the first 10 seconds silent before starting back at the beginning on it’s own and plays wi...
  • Kingmaster123Fr
  • Newbie
  • 5659 Views
  • 21 replies
  • 2 likes
  • Connect
    Samsung
    TV
  • 5659 Views
  • 21 replies
  • 2 likes

Superuser Contribution Can’t revoke remote control of Spotify Connect speakers

Plan: PremiumCountry: USADevice: Marantz AV7704, Denon HEOS1Operating System: Embedded in speaker/processor; Any computer/device running Spotify app My Question or Issue:I HOPE I AM WRONG, BUT THIS IS BAD. ANY SPOTIFY USER WHO HAS EVER ACCESSED MY SP...

  • Casual Listener
  • ...M WRONG, BUT THIS IS BAD.   ANY SPOTIFY USER WHO HAS EVER ACCESSED MY SPOTIFY CONNECT CAPABLE SPEAKER / EQUIPMENT / PLAYBACK DEVICE CAN HIJACK IT AT ANY TIME FROM ANYWHERE.   THIS ISN’T J...
  • PavlosK
  • Casual Listener
  • 4374 Views
  • 18 replies
  • 5 likes
  • Connect
    Denon
    Marantz
  • 4374 Views
  • 18 replies
  • 5 likes

Superuser Contribution Panasonic Allplay devices not connecting any more

PlanPremiumCountryGermany DeviceWifi speaker: Panasonic Allplay SC-ALL2, SC-ALL6, SC-ALL05CD, Lenco Wireless Audio Receiver (also Allplay protocol)Spotify Apps: ipad 9th gen, Linux Desktop player, Fairphone 4 (Android), WebplayerOperating SystemIOS, ...

  • Visitor
  • ...en, Linux Desktop player, Fairphone 4 (Android), Webplayer Operating System IOS, Android, Linux Ubuntu 22/24   My Question or Issue My Allplay devices all stopped connecting from Spotify Connect...
  • KenGer
  • Casual Listener
  • 143 Views
  • 2 replies
  • 1 likes
  • Connect
    Other
  • 143 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Community] Less annoying CAPTCHA

Hello Spotify!I love your app and this community. Now that this is out of the way I'd like to complain about one certain thing:Captcha. Look, I DO know that this is a necessary evil, but does it REALLY have to be every time I write a message?I have d...

  • Regular
  • Hello Spotify! I love your app and this community. Now that this is out of the way I'd like to complain about one certain thing: Captcha.   Look, I DO know that this is a necessary evil,...
  • Marion15
  • Gig Goer
  • 370 Views
  • 3 replies
  • 1 likes
  • Connect
  • 370 Views
  • 3 replies
  • 1 likes

Superuser Contribution Some new podcast episodes don't show in New tab

PlanPremiumCountryPolandDeviceMotorola e20Operating SystemAndroid My Question or IssueSome podcast episodes don't show up in New tab once they are released. I checked and I have the podcast in followed, it shows up in my library but new episode was r...

  • Regular
  • Plan Premium Country Poland Device Motorola e20 Operating System Android   My Question or Issue Some podcast episodes don't show up in New tab once they are released. I checked and I h...
  • Not applicable
  • 1493 Views
  • 18 replies
  • 0 likes
  • BB10
    Boxee
    Chromecast
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Other
    PlayStation
    Symbian
    TV
  • 1493 Views
  • 18 replies
  • 0 likes

Superuser Contribution Spotify Jam session keeps exiting

PlanFree/PremiumCountry U.S. DevicePixel 7 My Question or IssueWhen i start a jam session with a couple of friends, we keep having the jam session randomly exit. We tried having someone else host the jam session and the same thing happens. What's goi...

  • Casual Listener
  • Plan Free/Premium Country U.S.   Device Pixel 7   My Question or Issue When i start a jam session with a couple of friends, we keep having the jam session randomly exit.  We tr...
  • FJ18
  • Casual Listener
  • 7550 Views
  • 24 replies
  • 4 likes
  • Connect
    Other
  • 7550 Views
  • 24 replies
  • 4 likes

Solved!!Superuser Contribution Spotify on Apple Watch won't let me listen on my Apple Watch.

Whenever I want to listen over my Apple Watch which is connected to my Headphones, Spotify won't let me play on the Watch itself unless I Completely turn of my iPhone.First I thought this was a weird feature until some weirder stuff started happening...

  • Casual Listener
  • Whenever I want to listen over my Apple Watch which is connected to my Headphones, Spotify won't let me play on the Watch itself unless I Completely turn of my iPhone. First I thought this was a w...
  • soroushar
  • Casual Listener
  • 8242 Views
  • 7 replies
  • 0 likes
  • Connect
  • 8242 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Like icon not showing

Hello!Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the fact that the song is added to your "liked songs" is...

  • Newbie
  • Hello! Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the...
  • user-removed
  • Not applicable
  • 7020 Views
  • 6 replies
  • 2 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    TV
    WD
    WP 8
    WRT
  • 7020 Views
  • 6 replies
  • 2 likes

Superuser Contribution Connect spotify to tiktok

PlanPremiumCountryNetherlandsDeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueI want to connect my spotify to my tiktok as listed in this article: https://support.spotify.com/bw/article/tiktok-and-spotify/but i don’t have the music optio...

  • Casual Listener
  • Plan Premium Country Netherlands Device iPhone XS Operating System iOS 17.5.1   My Question or Issue I want to connect my spotify to my tiktok as listed in this article: https://s...
  • EdwardColl
  • Newbie
  • 3436 Views
  • 2 replies
  • 0 likes
  • Connect
    music
    Other
  • 3436 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android App Interrupts Tesla Playback on Bluetooth Connect

PlanPremiumCountryUSDeviceSamsung Galaxy Note 9 / Tesla MS 2017Operating SystemAndroid My Question or IssueI recently had the daughter board in my Tesla Model S upgraded. That reset the bluetooth connection, so I had to pair my phone again. Upon doin...

  • Visitor
  • ...hat reset the bluetooth connection, so I had to pair my phone again. Upon doing this, the Spotify app on my phone now always interrupts playback on my Tesla Spotify app.   As an example, I'll b...
  • jlynnMusic
  • Newbie
  • 1024 Views
  • 6 replies
  • 1 likes
  • Connect
    Other
    Samsung
  • 1024 Views
  • 6 replies
  • 1 likes

Superuser Contribution App running extremely slow and glitches

PlanPremium familyCountryUnited statesDevicesSamsung Galaxy S21 Ultra, lenovo ideapad flex 5, custom windows 10 desktop Operating SystemsWindows 11 on laptop, Windows 10 on desktop, Android 14 My Question or IssueSo over the past year or so, Spotify ...

  • Casual Listener
  • ...potify connected to ethernet and WIFI Different Wi-Fi networks (fastest network I have access to is about 400mbps Up and Down) Signing out and signing back in (For windows): installing from M...
  • OscarDC
  • Moderator
  • 394 Views
  • 7 replies
  • 0 likes
  • Connect
    Samsung
  • 394 Views
  • 7 replies
  • 0 likes