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Topics with Label: Account

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 163113 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 163113 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 10968 Views
  • 6 replies
  • 11 likes
  • Security
  • 10968 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 512497 Views
  • 986 replies
  • 112 likes
  • Account
  • 512497 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125302 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125302 Views
  • 74 replies
  • 12 likes

Can't log in to Spotify app

I can log in to my Spotify account in browser after changing the password. After that, I tried to log in into app. But, it keep saying that "there is something wrong, try again letter". But it was a month now!!!! I really frustrated. PlanFree/Premium...

  • Visitor
  • I can log in to my Spotify account in browser after changing the password. After that, I tried to log in into app. But, it keep saying that "there is something wrong, try again letter". But it was a...
  • 27 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
  • 27 Views
  • 0 replies
  • 0 likes

Solved!! Spotify only able to access my Facebook's name and profile picture and not friendlist.

PlanPremium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added my Facebook account to Spotify and Spotify doesn't show my Facebook friends nor able to acess the...

  • Regular
  • Plan Premium   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added my Facebook account...
  • Cosy0o0
  • Casual Listener
  • 7143 Views
  • 17 replies
  • 1 likes
  • Account
    Premium
  • 7143 Views
  • 17 replies
  • 1 likes

Solved!!Superuser Contribution Resetting account

Is there a way to delete all the music that you have saved on your account and start like new?

  • Newbie
  • Is there a way to delete all the music that you have saved on your account and start like new?
  • Vasil
  • Moderator
  • 110625 Views
  • 5 replies
  • 2 likes
  • Account
    Other
  • 110625 Views
  • 5 replies
  • 2 likes

Solved!! Can't login

I cannot login into my account anymore on the app, can do it on the web player but still unable to listen to songs, account doesn't work at any devices and i feel like it's banned or something?

  • Casual Listener
  • I cannot login into my account anymore on the app, can do it on the web player but still unable to listen to songs, account doesn't work at any devices and i feel like it's banned or something?
  • Jose_M
  • Spotify Star
  • 184 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 184 Views
  • 3 replies
  • 0 likes

Spotify listed as wrong country

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S25 Ultra)Operating System(Android 15) My Question or IssueI'm trying to listen to some podcasts on my phone but realized that when I signed up somehow Spotify listed my country as "Venezuela RB". ...

  • Casual Listener
  • ...ealized that when I signed up somehow Spotify listed my country as "Venezuela RB". I live in the U.S. and want to change it to the correct country. Unfortunately, the country portion of the account is g...
  • Maxim
  • Spotify Star
  • 88 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 88 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plan Premium Country Finland Device Pc Operating System Windows 10   My Question or Issue For several months (pretty much years at this point), my Spotify friends feed has not been upd...
  • Ninux
  • Casual Listener
  • 512497 Views
  • 986 replies
  • 112 likes
  • Account
  • 512497 Views
  • 986 replies
  • 112 likes

Half of the artists are written in Japanese!

PlanPremiumCountryUkraineDevice(IPhone 12 pro max) Operating System(iOS 18.4.1) My Question or IssueHalf of the artists and their bios are written in Japanese. I reinstalled the program, logged out of my account and changed the language. Nothing help...

  • Visitor
  • ...einstalled the program, logged out of my account and changed the language. Nothing helps. All guides here don’t work as well.
  • Billy-J
  • Spotify Star
  • 64 Views
  • 1 replies
  • 0 likes
  • Account
  • 64 Views
  • 1 replies
  • 0 likes

Can’t log in to my account with email provided

Plan PremiumCountry DeviceIPhone 11 My Question or IssueWhen I go to log into my account with my email it says the email is not attached to an account but when I go to create a new account with the same email it says that it IS attached to an account...

  • Newbie
  •   Plan  Premium Country   Device IPhone 11     My Question or Issue When I go to log into my account with my email it says the email is not attached to an account b...
  • Babyodaa
  • Music Fan
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 101 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution AUDIOBOOK TIME RUNS OUT WITHIN 10 HOURS!

Plan - premium Country - USADevice - iPad&iPhone My Question or IssueI have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly this feature comes with 15 hours of audiobook time… I have yet to get th...

  • Regular
  • ...upposedly this feature comes with 15 hours of audiobook time… I have yet to get through an 8 hour book before I get prompted to buy more time to finish my book… you can look at my account. I have purchased a...
  • MihailY
  • Moderator
  • 14470 Views
  • 44 replies
  • 4 likes
  • Account
  • 14470 Views
  • 44 replies
  • 4 likes

Solved!!Superuser Contribution Spotify Windows app randomly playing weird music, setting it to repeat, and lowering the app volume

Hi all, The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to make sure I am not able to notice it playing) and setting the ...

  • Gig Goer
  • ...dngqKLlcCTKxk0FClkblg?si=Y1FecX8hTk-BHfpUkpDmjA   As you can tell, it's some AI generated slop - I think this artist is trying to generate fake (but real) streams by using real accounts to auto p...
  • aftergleam
  • Newbie
  • 760 Views
  • 10 replies
  • 2 likes
  • Account
    Other
    Security
  • 760 Views
  • 10 replies
  • 2 likes

Premium Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook login failing after travel

PlanFreeCountryEstonia, but I've been traveling across Romania and PolandDeviceOnePlus 8T, laptop, desktopOperating SystemAndroid 14, windows 11, windows 10 My Question or IssueI've been traveling from Estonia to Romania through Poland and back. My S...

  • Casual Listener
  • Plan Free Country Estonia, but I've been traveling across Romania and Poland Device OnePlus 8T, laptop, desktop Operating System Android 14, windows 11, windows 10   My Question or Issu...
  • Yordan
  • Moderator
  • 191 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Login
  • 191 Views
  • 6 replies
  • 0 likes

Want to change email adress, but password is missing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I want to change my e-mail adress, because my past mailbox is not available for me any more, but it needs passwor...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I want to change my e-mail ad...
  • AdamDamon
  • Spotify Star
  • 84 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profile won't load on Android app, but loads fine on iPhone and PC apps

PlanPremium CountryUnited Kingdom DeviceGoogle Pixel 7 on Android 15 (mine), and other Android phones (friends') My Question or IssueFor maybe ~2-3 years now, I've had issues with sharing my profile to others and loading my profile on my phone.When I...

  • Casual Listener
  • ...bsp; My account was made in 2017 and uses an old alias of mine, surrounded by "[ ]", but the issue didn't occur until I tried to change my username (which then I think only changed my display name, s...
  • Yordan
  • Moderator
  • 229 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
  • 229 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
  • Jelle88
  • Casual Listener
  • 163113 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 163113 Views
  • 179 replies
  • 13 likes

Solved!! Seriously SPOTIFY? A community forum is your attempt at customer service?!

Spotify is probably the best featured music streaming service vailable.Why will it fail in 2015, and 2016...?For one reason: customer service experience. Spotify offers a FAQ, and a Forum. That's it!? There's not a even a feature submission page, muc...

  • Casual Listener
  • Spotify is probably the best featured music streaming service vailable. Why will it fail in 2015, and 2016...? For one reason: customer service experience.    Spotify offers a FAQ...
  • Koltinb12
  • Casual Listener
  • 1629 Views
  • 4 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 1629 Views
  • 4 replies
  • 1 likes

Superuser Contribution Unsolicited"Your email address has changed" email

PlanPremium familyCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue**bleep** asking to confirm a change of email address, none of us have changed our email a...

  • Casual Listener
  • ...leep** asking to confirm a change of email address, none of us have changed our email addresses and none of our addresses have changed in account settings. It also happened shortly after the monthly p...
  • Dessi
  • Moderator
  • 1704 Views
  • 15 replies
  • 1 likes
  • Account
    Security
  • 1704 Views
  • 15 replies
  • 1 likes

Wife not receiving benefits of Duo Premium subscription

PlanDuo PremiumCountryUSADeviceSamsungOperating SystemAndroid My wife and I have shared a Duo Premium account for a few years. She doesn't receive ads during music, so it appears she has some premium features. However, she does not have access to aud...

  • Visitor
  • Plan Duo Premium Country USA Device Samsung Operating System Android   My wife and I have shared a Duo Premium account for a few years. She doesn't receive ads during music, so it a...
  • Maxim
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 74 Views
  • 1 replies
  • 0 likes

Account has been disabled due to security reasons

PlanFree/PremiumCountryNew ZealandDeviceDesktopOperating SystemWindows 10 My Question or IssueI can't log into my account.I have spent the last 3 hours trying to get help from support but it just goes in circles and they tell me "We have no new infor...

  • Newbie
  • Plan Free/Premium Country New Zealand Device Desktop Operating System Windows 10   My Question or Issue I can't log into my account. I have spent the last 3 hours trying to get help f...
  • jechter
  • Newbie
  • 358 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 358 Views
  • 1 replies
  • 1 likes

I cannot login in my spotify account

Whenever I try to login I tell me you can only use Spotify aboard for 14 days even after updating location it show same thingPlanFreeCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 1...

  • Visitor
  • ...acbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to login in my account
  • Billy-J
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 116 Views
  • 1 replies
  • 0 likes