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Topics with Label: Free

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7804 Views
  • 1 replies
  • 9 likes
  • Security
  • 7804 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474813 Views
  • 978 replies
  • 111 likes
  • Account
  • 474813 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207857 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207857 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119047 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119047 Views
  • 72 replies
  • 12 likes

Account recovery

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryPolandDevice(Samsung Galaxy S21)Operating System(Android Oreo) My Question or IssueI attempted to log into my Spotify...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Poland Device (Samsung Galaxy S21) Operating S...
  • Jose_M
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Free
  • 301 Views
  • 1 replies
  • 0 likes

2 User ID's but only 1 email

Plan - should be Premium on both devices. iPhone showing "free" and MacBook Air is showing Premium Family Country - USA Device - iPhone 14 (issue is with the phone) & MacBook Air Early 2015 (no issue with the MacBook) Operating SystemiPhone: 18.1.1Ma...

  • Casual Listener
  • Plan - should be Premium on both devices. iPhone showing "free" and MacBook Air is showing Premium Family   Country - USA   Device - iPhone 14 (issue is with the phone) & MacBook A...
  • Maxim
  • Spotify Star
  • 184 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Subscription
  • 184 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • Not applicable
  • 161526 Views
  • 133 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 161526 Views
  • 133 replies
  • 7 likes

Superuser Contribution Login error, "Something went wrong"

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI am unable to log into my Spotify account. I log in using my Google account normally, but now, whenever I attempt to log in, it says "Oops! Something went wrong, please...

  • Casual Listener
  • Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue I am unable to log into my Spotify account. I log in using my Google account normally, but n...
  • CGPRO
  • Visitor
  • 4337 Views
  • 4 replies
  • 0 likes
  • Free
    Login
  • 4337 Views
  • 4 replies
  • 0 likes

I need change my e-mail for another e-mail previously used

I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E-mail, but Spotify sent a message "This e-mail was ...

  • Casual Listener
  • I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E...
  • Maxim
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
    Subscription
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not searchable / No one can find my account using search

PlanFreeCountryGermanyMy Question or IssueI have searched for my own account on someone else's phone to see my playlists. However, my display name / account does not appear in searches at all, in fact it says "Couldn't find - Try searching again usin...

  • Casual Listener
  • Plan Free Country Germany My Question or Issue I have searched for my own account on someone else's phone to see my playlists. However, my display name / account does not appear in searches at a...
  • CarolynMK
  • Casual Listener
  • 6708 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Other
  • 6708 Views
  • 7 replies
  • 0 likes

Superuser Contribution Very frequent password reset requests

My Question or Issue Hi,Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam like this and I wonder whether someone is trying to access my...

  • Casual Listener
  • My Question or Issue  Hi, Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam l...
  • Maria
  • Moderator
  • 3309 Views
  • 7 replies
  • 1 likes
  • Account
    Free
    Login
    Security
  • 3309 Views
  • 7 replies
  • 1 likes

Payment Failed While Subscribing to Spotify Premium (3-Month Free Trial)

Plan:Free (attempting to upgrade to Premium)Country:Sri LankaDevice:Windows 11 PCOperating System:Windows 11My Question or Issue:I attempted to subscribe to Spotify Premium under the 3-month free trial offer, but my payment failed. I received the mes...

  • Casual Listener
  • Plan: Free (attempting to upgrade to Premium) Country: Sri Lanka Device: Windows 11 PC Operating System: Windows 11 My Question or Issue: I attempted to subscribe to Spotify Premium under t...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Using Spotify in an unsupported country/region

Hi everyone, As a loyal Spotify user for the past 6 years (last location was Canada), there is only one issue I'm facing which is using the service from an unsupported country, which I'm currently residing in at the moment. For the last few years, I'...

  • Music Fan
  • ...bsp; Finally, is there any insights on users with Free accounts can access Spotify in an unsupported region? If not, what are the options available?   Thanks in advance for any updates or insights.
  • katarighe
  • Music Fan
  • 274 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Premium
  • 274 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify playing SAME ADS dispite disliking them

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSame ad dispite disliking. Stupid chase bank nobody wants to listen to "Maybe she lost it at ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Same a...
  • tbedford
  • Visitor
  • 1480 Views
  • 9 replies
  • 4 likes
  • Account
    Free
  • 1480 Views
  • 9 replies
  • 4 likes

Spotify charged my credit card without my permission (username: *BLEEP*)

I noticed today that Spotify (Stockholm, SWE) charged my credit card on June 19 with USD 5 when I checked my bill! I didn’t even subscribe the premium service. What’s going on? I left a message with their Facebook (Spotify Cares) and no response yet.

  • Visitor
  • I noticed today that Spotify (Stockholm, SWE) charged my credit card on June 19 with USD 5 when I checked my bill!  I didn’t even subscribe the premium service. What’s going on? I left a messag...
  • user-removed
  • Not applicable
  • 1192 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 1192 Views
  • 2 replies
  • 0 likes

Superuser Contribution play song from free account

Free plan, Italy, with iPhone XS I don't understand what means:choose and play any songs on mobile device, available only to selected playlist

  • Newbie
  • Free plan, Italy, with iPhone XS  I don't understand what means: choose and play any songs on mobile device, available only to selected playlist
  • Bob1234012340
  • Visitor
  • 3495 Views
  • 6 replies
  • 0 likes
  • Account
    Free
  • 3495 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify thinks that I'm abroad when I haven't travelled

PlanFree CountryBahrain My Question or IssueBasically, I've been getting the accesspoint17 error where I can't log into my account because it thinks I am abroad. I checked my account settings and the country I set it to is correct, and I've also chec...

  • Casual Listener
  •   Plan Free   Country Bahrain    My Question or Issue Basically, I've been getting the accesspoint17 error where I can't log into my account because it thinks I am abroad....
  • merakispotfybekarhe
  • Visitor
  • 1118 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Login
  • 1118 Views
  • 6 replies
  • 0 likes

Spotify removed my email

Spotify removed my email from my spotify account. How do you fix that? They won’t help me out. They said they would do something about it within 48 hours but now it’s been 2 weeks and I still can’t access my account. Why would my password stop workin...

  • Newbie
  • Spotify removed my email from my spotify account. How do you fix that? They won’t help me out. They said they would do something about it within 48 hours but now it’s been 2 weeks and I still can’t a...
  • 125 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
  • 125 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't let me listen to any music after I left premium after 3 years

So, after 3 years of premium i had to cancel my subscription, since i had to cut some things for now, so I downgraded to free from Premium and, now Spotify won't even play any music whatsoever including playlists or even regular radio music. So I'll ...

  • Visitor
  • So, after 3 years of premium i had to cancel my subscription, since i had to cut some things for now, so I downgraded to free from Premium and, now Spotify won't even play any music whatsoever i...
  • Dessi
  • Moderator
  • 1484 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Premium
  • 1484 Views
  • 4 replies
  • 0 likes

1 month free premium offer

If it's supposed to be free for 1 month then why is spotify trying to charge my card $1.01? That's not free. And what happened to not charging my card until the one month is over? False advertisement. PlanFree/PremiumCountry Device(iPhone 8, Samsung ...

  • Visitor
  • If it's supposed to be free for 1 month then why is spotify trying to charge my card $1.01? That's not free. And what happened to not charging my card until the one month is over? False a...
  • Maxim
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on Cellular Data on Android

PlanFreeCountryIndiaDeviceMotorola X4Operating SystemAndroid 9 Pie My Question or Issue Since almost a month now, whenever I use my Spotify on Cellular Data, It doesn't seem to work. It shows, "No internet connection available." However, on WiFi, it ...

  • Visitor
  •   Plan Free Country India Device Motorola X4 Operating System Android 9 Pie   My Question or Issue   Since almost a month now, whenever I use my Spotify on Cellular Data, I...
  • Oscar301
  • Casual Listener
  • 14071 Views
  • 30 replies
  • 3 likes
  • Account
    Free
  • 14071 Views
  • 30 replies
  • 3 likes

Solved!! Google Auth stopped working

PlanFreeCountryItalyDeviceWindows PC / Samsung S23+Operating SystemWindows 11 & Android My Question or IssueI used to log in with my Google account and it worked fine till yesterday. Yesterday I noticed that I was disconnected. Tried to log in again ...

  • Newbie
  • Plan Free Country Italy Device Windows PC / Samsung S23+ Operating System Windows 11 & Android   My Question or Issue I used to log in with my Google account and it worked fine t...
  • Billy-J
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 229 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

PlanFreeCountryUSDevicePCOperating SystemWindows 10 pro My Question or IssueI registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username "Umbrasi" and it...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER c...
  • Ley91
  • Visitor
  • 38278 Views
  • 30 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 38278 Views
  • 30 replies
  • 1 likes