Help Wizard

Step 1

NEXT STEP

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397991 Views
  • 947 replies
  • 107 likes
  • Account
  • 397991 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171197 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171197 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99013 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99013 Views
  • 68 replies
  • 10 likes

Close account doesn't work

Account FreeCountry UK My Question or IssueI'm trying to close me free spotify account which is currently linked to my email address as I would like in 2-3 weeks link my email address to my premium spotify account.I follow all the instructions but wh...

  • Newbie
  • Account Free Country UK    My Question or Issue I'm trying to close me free spotify account which is currently linked to my email address as I would like in 2-3 weeks link my email a...
  • Billy-J
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution When entering address, "Address is not valid" error occurs for every address

PlanFree (Trying to re-join Premium)CountryUSADevicePC, iPhone 7Operating SystemWindows 10, iOSMy Question or IssueWas trying to rejoin premium with a new card, but any address I put on any device or browser gave me the "Address is not valid" error. ...

  • Casual Listener
  • Plan Free (Trying to re-join Premium) Country USA Device PC, iPhone 7 Operating System Windows 10, iOS My Question or Issue Was trying to rejoin premium with a new card, but any address I p...
  • tvBallistic
  • Newbie
  • 4312 Views
  • 9 replies
  • 1 likes
  • Account
    Free
    Subscription
  • 4312 Views
  • 9 replies
  • 1 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • THE_MAVERICK
  • Visitor
  • 149653 Views
  • 122 replies
  • 6 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 149653 Views
  • 122 replies
  • 6 likes

Spotify Keeps deleting my accounts!

I am using Spotify web and recently my account was deleted (I think) when i tried to log in it said that the password or email was wrong (That's impossible) I know my password. so i made a new account and after a day it got the same issue! when i tri...

  • Casual Listener
  • I am using Spotify web and recently my account was deleted (I think) when i tried to log in it said that the password or email was wrong (That's impossible) I know my password. so i made a new accoun...
  • dumb_Wisdom
  • Casual Listener
  • 1261 Views
  • 5 replies
  • 2 likes
  • Account
    Free
    Login
    Other
    Security
  • 1261 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution same ad keeps popping up over and over again

I have tailored ads turned of in the privacy section, however the more i listened i kept getting the same ad more often, until it was the only ad i ever got. Is there any fix to this?PlanFreeCountryUSDeviceHP Pavilion pcOperating SystemWindows 10

  • Casual Listener
  • I have tailored ads turned of in the privacy section, however the more i listened i kept getting the same ad more often, until it was the only ad i ever got. Is there any fix to this? Plan Free...
  • 2012_BBV
  • Visitor
  • 10276 Views
  • 31 replies
  • 2 likes
  • Free
  • 10276 Views
  • 31 replies
  • 2 likes

Superuser Contribution Resgatar playlist excluída com mais de 90 dias

eu excluir uma playlist a mais de 90 dias. tenho acesso a essa playlist. ouço todos os dias. eu gostaria de voltar com ela. colocá-la de volta ao meu perfil. nome da playlist é "seja punk".PlanFree/PremiumCountryBrazilDeviceSamsung Galaxy M53Operatin...

  • Newbie
  • eu excluir uma playlist a mais de 90 dias. tenho acesso a essa playlist. ouço todos os dias. eu gostaria de voltar com ela. colocá-la de volta ao meu perfil. nome da playlist é "seja punk". Plan Free...
  • Susan_GP
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 67 Views
  • 1 replies
  • 0 likes

Old Account Access

PlanFreeCountry USA DeviceDesktop Operating SystemWindows 11 My Question or IssueMy old account with all of my songs in it I can't find it. I tried doing a reset password and that didn't work. What do I do next?

  • Newbie
  • Plan Free Country USA   Device Desktop  Operating System Windows 11   My Question or Issue My old account with all of my songs in it I can't find it.  I tried doing a r...
  • Maxim
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Free
  • 87 Views
  • 1 replies
  • 0 likes

ADS DANGEROUSLY LOUD = LAWSUIT

My Issue:Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out loud, don't tell me you can't control it. The freaking ...

  • Casual Listener
  • My Issue: Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out l...
  • Rickster3
  • Newbie
  • 2057 Views
  • 6 replies
  • 10 likes
  • Account
    Free
    Other
  • 2057 Views
  • 6 replies
  • 10 likes

Superuser Contribution Can't afford premium

I need help I'm live in the Philippines please Spotify can you fix this I don't want premium in my Spotify account.Why did you update this. I love to play music in Spotify but now I hate this app. I don't afford the premium because we're very poor, m...

  • Visitor
  • ...lan Free Country Philippines  Device Redmi A2+ Operating Systems Android    My Question or Issue  
  • Ivelina
  • Moderator
  • 899 Views
  • 1 replies
  • 0 likes
  • Free
  • 899 Views
  • 1 replies
  • 0 likes

I cannot receive email verification from Spotify

I've signed up for a Spotify new account, and I've not received the email confirmation to verify my email...I've waited for more 24 hours and nothing yet, is there a bug or Spotify do not send email verifications anymore?

  • Casual Listener
  • I've signed up for a Spotify new account, and I've not received the email confirmation to verify my email... I've waited for more 24 hours and nothing yet, is there a bug or Spotify do not send emai...
  • Adi144
  • Visitor
  • 11645 Views
  • 8 replies
  • 4 likes
  • Account
    Free
    Other
  • 11645 Views
  • 8 replies
  • 4 likes

Account issues

PlanFreeCountryUsaDeviceG1 music device form AmazonOperating SystemAndroid My Question or IssueSo I delete my first and main account and opened a new one with a new email. And on my first account you could search songs and it would play it, but on my...

  • Visitor
  •   Plan Free Country Usa Device G1 music device form Amazon Operating System Android   My Question or Issue So I delete my first and main account and opened a new one w...
  • Anyk17
  • Rising Star 3
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 347 Views
  • 1 replies
  • 0 likes

"closing cost"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recieved mail from spotify indicating that you could not handle my payment...Have Spotify F...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I r...
  • Maxim
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • Free
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login error, "Something went wrong"

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI am unable to log into my Spotify account. I log in using my Google account normally, but now, whenever I attempt to log in, it says "Oops! Something went wrong, please...

  • Casual Listener
  • Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue I am unable to log into my Spotify account. I log in using my Google account normally, but n...
  • portugeeza
  • Newbie
  • 1557 Views
  • 3 replies
  • 0 likes
  • Free
    Login
  • 1557 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution You can only use spotify abroad 14 days

Hi,Im trying to log in on my spotify account and i cant. I have been reading and the solution its changing the country. Its important to said that i just get back from Usa 14 days ago and when i was there i change the country for Usa. But, how am i a...

  • Newbie
  • Hi, Im trying to log in on my spotify account and i cant. I have been reading and the solution its changing the country. Its important to said that i just get back from Usa 14 days ago and when i wa...
  • Joan
  • Moderator
  • 512752 Views
  • 28 replies
  • 21 likes
  • Account
    Free
    Login
  • 512752 Views
  • 28 replies
  • 21 likes

Superuser Contribution Não recebo e-mail para redefinir a senha

Caros,Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa situação?Meu perfil é**bleep**

  • Casual Listener
  • Caros, Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa s...
  • omestreassassino
  • Visitor
  • 704 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
  • 704 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't log into my alt account

PlanFreeCountryBrazilDevice(Desktop)Operating System(Windows 10.) My Question or IssueSo, around November 11th I created an alternate account in order to post one of my assisgnements, which was a two episode podcast. Now the podcast is gone, and I ca...

  • Newbie
  • Plan Free Country Brazil Device (Desktop) Operating System (Windows 10.)   My Question or Issue So, around November 11th I created an alternate account in order to post one of my a...
  • Joan
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not using the correct Spotify account on Google Home devices

PlanFree/PremiumCountryAustraliaDeviceGoogle Home Nest Hub/MiniOperating System My Question or Issue We have multiple google home devices in our house, 4 users, each with their own Spotify account and Google Home account added to the household. 1 acc...

  • Casual Listener
  •   Plan Free/Premium Country Australia Device Google Home Nest Hub/Mini Operating System   My Question or Issue   We have multiple google home devices in our house, 4 u...
  • userexe
  • Regular
  • 5586 Views
  • 11 replies
  • 1 likes
  • Account
    Free
  • 5586 Views
  • 11 replies
  • 1 likes

I got kicked out of my account and when I logged back in nothing was there

PlanFreeCountryAustraliaDevice(iPhone XR, IPad)Operating System(iOS newest update) My Question or IssueI can’t get in and I had about 1000 songs I listened to every day and it just randomly kicked me out.

  • Visitor
  • Plan Free Country Australia Device (iPhone  XR, IPad) Operating System (iOS newest update)   My Question or Issue I can’t get in and I had about 1000 songs I listened to every d...
  • Maxim
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 117 Views
  • 1 replies
  • 0 likes

play song from free account

Free plan, Italy, with iPhone XS I don't understand what means:choose and play any songs on mobile device, available only to selected playlist

  • Newbie
  • Free plan, Italy, with iPhone XS  I don't understand what means: choose and play any songs on mobile device, available only to selected playlist
  • user-removed
  • Not applicable
  • 141 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 141 Views
  • 2 replies
  • 0 likes

All acount data has been deleted without any notification

PlanFree (used to be Premium at the beginning of questionable times)CountrySerbia, previously Russia (seems to be the issue) DeviceIpad Pro 2020, Iphone 8Operating SystemiOS 15, Windows 10 My Question or Issue:Greetings, I really hope there is a way ...

photo_2022-09-02_16-22-26.jpg photo_2022-09-02_16-22-27.jpg
  • Newbie
  • Plan Free (used to be Premium at the beginning of questionable times) Country Serbia, previously Russia (seems to be the issue)   Device Ipad Pro 2020, Iphone 8 Operating System iOS 1...
  • woodroof
  • Visitor
  • 1446 Views
  • 3 replies
  • 2 likes
  • Account
    Free
    Login
    Premium
  • 1446 Views
  • 3 replies
  • 2 likes