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Topics with Label: Premium

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5081 Views
  • 1 replies
  • 9 likes
  • Security
  • 5081 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 469001 Views
  • 977 replies
  • 111 likes
  • Account
  • 469001 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206784 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206784 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118089 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118089 Views
  • 72 replies
  • 12 likes

Superuser Contribution How long will it take for Spotify to update payment?

So I paid my Spotify Premium almost an hour ago using MOLPoints after it was on Premium Pause. But when I logged in my account, it was still on Premium Pause I already made my payment? What's taking it so long?

  • Newbie
  • So I paid my Spotify Premium almost an hour ago using MOLPoints after it was on Premium Pause. But when I logged in my account, it was still on Premium Pause I already made my payment? What's t...
  • Harman31
  • Visitor
  • 2600 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 2600 Views
  • 4 replies
  • 0 likes

Unable to Add Family Members to Spotify – Website Not Working

Hi everyone,I’m trying to add my family members to my Spotify Family account for a month, but I’m running into issues because the Spotify website doesn’t seem to be working properly. Every time I try to access the Family Plan management section, the ...

  • Visitor
  • Hi everyone, I’m trying to add my family members to my Spotify Family account for a month, but I’m running into issues because the Spotify website doesn’t seem to be working properly. Every time I t...
  • 32 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 32 Views
  • 0 replies
  • 0 likes

Spotify only able to access my Facebook's name and profile picture and not friendlist.

PlanPremium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added my Facebook account to Spotify and Spotify doesn't show my Facebook friends nor able to acess the...

  • Casual Listener
  • Plan Premium   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added my Facebook a...
  • Not applicable
  • 314 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 314 Views
  • 9 replies
  • 0 likes

switch to duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a new premium member. If I switch to duo to add my wife, do we both still get the first ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am a...
  • Rogneesh
  • Casual Listener
  • 52 Views
  • 2 replies
  • 0 likes
  • Premium
  • 52 Views
  • 2 replies
  • 0 likes

Resetting my password is impossible.

PlanPremiumCountryUSDeviceLaptop, Chrome, Firefox… My Question or Issue I’m trying to log into my account, it says my password is wrong. So I tried resetting it. The webform will not accept any password I put in, no matter what it is. I’ve checked to...

  • Casual Listener
  • Plan Premium Country US Device Laptop, Chrome, Firefox…  My Question or Issue   I’m trying to log into my account, it says my password is wrong. So I tried resetting it. The w...
  • Billy-J
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 80 Views
  • 1 replies
  • 0 likes

I deleted an old account in order to use that accounts email address on another account.

PlanPremium (Family)CountryDenmark My Question or IssueMy main account i use for spotify is the one connected to my facebook account. However since connecting spotify to my facebook back in the day, i have changed email address. I have then at some p...

  • Casual Listener
  • Plan Premium (Family) Country Denmark     My Question or Issue My main account i use for spotify is the one connected to my facebook account. However since connecting spotify to my f...
  • Maxim
  • Spotify Star
  • 112 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 112 Views
  • 3 replies
  • 0 likes

Supposedly payment problems with my Spotify Premiu

I received an email (my email address is correct) that there are supposedly payment problems with my Spotify Premium: ‘Payment problem with your Spotify Premium. Unfortunately, we were unable to successfully process your payment for Spotify Premium. ...

  • Casual Listener
  • I received an email (my email address is correct) that there are supposedly payment problems with my Spotify Premium: ‘Payment problem with your Spotify Premium. Unfortunately, we were unable to s...
  • Maxim
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • Premium
  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • ...ending this message: "Oops! Something went wrong, please try again or check out our help area" Would seriously appreciate your help as I am planning to cancel my duo premium to join our f...
  • sourav2
  • Visitor
  • 160896 Views
  • 132 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 160896 Views
  • 132 replies
  • 7 likes

duo account not working on mobile phone

PremiumCountrynetherlandsDevice(motorolaOperating Systemandroid 14 My Question or IssuePlanPremium duoCountryNetherlands DeviceMotorolaOperating SystemMotorola, running on Android 14 My Question or IssueMy partner and I have a duo account. Working fi...

  • Newbie
  • Premium Country netherlands Device (motorola Operating System android 14   My Question or Issue Plan Premium  duo Country Netherlands   Device Motorola Operating S...
  • Billy-J
  • Spotify Star
  • 61 Views
  • 1 replies
  • 0 likes
  • Premium
  • 61 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

  • Casual Listener
  • Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ? Plan Premium  Country Canada Device (IPhone 13 mini) O...
  • Jj900
  • Visitor
  • 46407 Views
  • 58 replies
  • 22 likes
  • Account
    Premium
  • 46407 Views
  • 58 replies
  • 22 likes

Solved!!Superuser Contribution Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • ...lan Premium Device iPhone X    
  • Joan
  • Moderator
  • 118089 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118089 Views
  • 72 replies
  • 12 likes

Payment Failed While Subscribing to Spotify Premium (3-Month Free Trial)

Plan:Free (attempting to upgrade to Premium)Country:Sri LankaDevice:Windows 11 PCOperating System:Windows 11My Question or Issue:I attempted to subscribe to Spotify Premium under the 3-month free trial offer, but my payment failed. I received the mes...

  • Casual Listener
  • Plan: Free (attempting to upgrade to Premium) Country: Sri Lanka Device: Windows 11 PC Operating System: Windows 11 My Question or Issue: I attempted to subscribe to Spotify Premium under t...
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 109 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Update Plan Manager

Is there a way to change the Plan Manager on a Premium / Family Account?My email address is being deactivated and I want to make another one of my active family accounts the new plan manager so I can delete the old one.

  • Visitor
  • Is there a way to change the Plan Manager on a Premium / Family Account? My email address is being deactivated and I want to make another one of my active family accounts the new plan manager so I c...
  • tipk99
  • Visitor
  • 29845 Views
  • 38 replies
  • 3 likes
  • Account
    Premium
  • 29845 Views
  • 38 replies
  • 3 likes

Using Spotify in an unsupported country/region

Hi everyone, As a loyal Spotify user for the past 6 years (last location was Canada), there is only one issue I'm facing which is using the service from an unsupported country, which I'm currently residing in at the moment. For the last few years, I'...

  • Music Fan
  • ...urrently residing in at the moment. For the last few years, I'm considering to subscribe to Premium, however I decided not to go ahead with it until I wait it becomes available.    I’m w...
  • katarighe
  • Music Fan
  • 210 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Premium
  • 210 Views
  • 4 replies
  • 0 likes

Superuser Contribution I don’t have a social security number how can I buy a premium account ??

PlanFree/PremiumCountry Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Pedronm
  • Visitor
  • 8115 Views
  • 8 replies
  • 1 likes
  • Premium
  • 8115 Views
  • 8 replies
  • 1 likes

Superuser Contribution How to make Liked songs playlist public?

PlanPremiumCountry Device(Samsung Galaxy S7)Operating System(Android Oreo) My Question or IssueHow can I make my "Liked Songs" playlist public so people can see it?

  • Casual Listener
  • Plan Premium Country   Device (Samsung Galaxy S7) Operating System (Android Oreo)   My Question or Issue How can I make my "Liked Songs" playlist public so people can see it?
  • DullDemon47
  • Music Fan
  • 141167 Views
  • 11 replies
  • 45 likes
  • Account
    Premium
  • 141167 Views
  • 11 replies
  • 45 likes

New subscription to spotify duo

I am currently a premium spotify user and I have applied and paid for an upgrade to Spotify Premium duo.(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am attempting to add my daughter to the spotify premium duo that I have paid for but...

  • Visitor
  • I am currently a premium spotify user and I have applied and paid for an upgrade to Spotify Premium duo. (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am attempting t...
  • Maxim
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Premium
  • 87 Views
  • 1 replies
  • 0 likes

Spotify Deleted My Account

PlanPremiumCountryUKDevice(Iphone 12)Operating System(IOS 15.1.1) My Question or IssueWhen logging in it says the email/pass is wrong. Resetting the password then says my account doesn't exist despite my details being completely correct. Customer Sup...

  • Casual Listener
  • Plan Premium Country UK Device (Iphone 12) Operating System (IOS 15.1.1)   My Question or Issue When logging in it says the email/pass is wrong. Resetting the password then says my a...
  • sd3828
  • Casual Listener
  • 111 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 111 Views
  • 1 replies
  • 0 likes

Made account with Facebook, do not have login information

PlanFamily PremiumCountryBrasil My Question or IssueI initially made my account with Facebook, and I would like to create an actual login for it, but Im unable to as i need a password i never set up to do so. How can I find out what is my account pas...

  • Visitor
  •   Plan Family Premium Country Brasil     My Question or Issue I initially made my account with Facebook, and I would like to create an actual login for it, but Im unable to a...
  • robinsgirl2015
  • Newbie
  • 434 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 434 Views
  • 2 replies
  • 0 likes