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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi all, The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to make sure I am not able to notice it playing) and setting the ...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremium familyCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue**bleep** asking to confirm a change of email address, none of us have changed our email a...
Plan Free Country US Device PC Operating System Windows 10 pro My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username [removed...
My Question or IssueI know my password. I have my password.I have no need, nor want to receive an e-mail for a "login code" that I'm just going to end up trashing anyway without ever having used it.I'd like to see an option to default to password log...
Hi thereheres the situation: i have two accounts, one with a subscription on and one that doesnt. i recently had to change my billing address for the account that has the subscription but it wasn't connected to my current email address. My current em...
PlanPremiumCountryUSADevice(iPhone/web)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI updated my email several years ago, and now a linked card has expired it's asking to update online. However, Spotify is now showing o...
PlanPremiumCountryAustralia DeviceiPhone 14 and MacBook Air My Question or IssueHi I have had an issue with my profile as I tried to open Spotify via the app on my phone it immediately logged out and when I logged in It says “wrong username/email or ...
Why is there no information on 2 factor authentication... With the data breach that you have had in December 2020 you would think that would be an option to PROTECT your customer base. As a member of the cybersecurity community its as abhorrent that ...
No matter what I do or which browser I use, the spotify website redirects me to the same pop-up; "Playback disabled" as seen in the image below.
I received notification that my account email had been changed to another email address I do not own despite me ignoring the 2FA codes emailed to me. I replied to the notification and also emailed the address it changed to. I got a response that the ...
PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...
PlanGratuitPaysFranceAppareilPCSystème d’exploitationWindows 10 Ma question ou mon problèmeLorsque je souhaite changer d’adresse mail, une erreur se produit systématiquement, aidez moi svp
This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...
hi, my account start playing songs from one chinese artist at the same time (3:54pm UTC+7) everyday for the past 4 days in a row now, and I'm not sure why.Yes, I already change password.Yes, I've checked nobody has controlled over what music I've pla...
PremiumCountrySweden Device(Samsung Galaxy a15) My Question or IsIssue my account dosnt exist but im paying for is and its been like five months now that i cant use it att all and I can search for it and its there but when I try to log in it says it ...
Hi, I had a spotify account with premium plan, but my account was linked with my phone number, and my cell phone was stolen and I cannot recover my phone number and I don't know my user, I still have my account login in my xbox, the problem is maybe ...
PlanPremiumCountryUnited States of America My Question or IssueRandom phones keep connecting to my Spotify account and kicking me out from the music I am playing, when I look at the devices connected its always a different name (ie. Ivy’s IPhone). In...
PlanPremium familyCountryUKDeviceiPad ProOperating SystemLatest iOS My Question or IssueMy son uses the Spotify iOS app on only one device: an iPad. We've added his user onto our family plan (set up under my wife's username). Twice now, my son has ju...
Hi, I just got an email from below email address asking to confirm my Spotify account but I’ve already done that yesterday. how do I know if this is a genuine real Spotify account or if this is a spam? None of the below information is required. Howev...