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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S25 Ultra)Operating System(Android 15) My Question or IssueI'm trying to listen to some podcasts on my phone but realized that when I signed up somehow Spotify listed my country as "Venezuela RB". ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I want to change my e-mail adress, because my past mailbox is not available for me any more, but it needs passwor...
Spotify is probably the best featured music streaming service vailable.Why will it fail in 2015, and 2016...?For one reason: customer service experience. Spotify offers a FAQ, and a Forum. That's it!? There's not a even a feature submission page, muc...
PlanDuo PremiumCountryUSADeviceSamsungOperating SystemAndroid My wife and I have shared a Duo Premium account for a few years. She doesn't receive ads during music, so it appears she has some premium features. However, she does not have access to aud...
Hi, I’m on the Duo subscription. I’m the primary account holder, the other person is not getting ads and can skip but I am getting adds and cannot skip.
I have a premium account, USA. Is there a way to have multiple listening profiles with one premium account, or something similar? I listen to trance music while I'm working, but only because it doesn't distract me. I have no interest in listening to ...
For the life of me I cannot get into my Plan Manager account for my premium family plan - instead it reroutes me to another account listed as a family member in said account. I have tried all my emails I usually use but can not get in. Help!
Hey there, I’m using the Spotify app, but I can’t see my email or password info in the account settings. I tried to log in on the website, but I don’t know the password. When I try to reset it using my username or email, it says:“This email address o...
PlanFree (can't join Premium Duo)CountryAustraliaDeviceiPhone 13Operating SystemWindows 11 My Question or IssueMy spouse has a premium duo account in Australia. My spotify account was registered in the Philippines but I can't change the country, henc...
PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou...
Plan Free Country US Device PC Operating System Windows 10 pro My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username [removed...
Hello, I want to move my current personal subscription on my company name. I need to change the name of the taker, and add my VTA number so I can use it as a valid invoice for my company. How to do this please? Thanks a lot!
I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current location but the help pages like https://support.spo...
PlanFree CountrySouth Africa DeviceIPhone XR Operating SystemiOS 18 My Question or IssueI keep getting SMS notifications from my bank that Spotify is deducting money from my account every month. However, the Spotify account I use is on the Free plan,...
PlanPremiumCountryUSADevice(iPhone/web)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI updated my email several years ago, and now a linked card has expired it's asking to update online. However, Spotify is now showing o...
PlanPremiumCountryAustralia DeviceiPhone 14 and MacBook Air My Question or IssueHi I have had an issue with my profile as I tried to open Spotify via the app on my phone it immediately logged out and when I logged in It says “wrong username/email or ...
I signed up through my starbucks partner acount and now i want to cancel my subscription but it wont let me because its connected to my starbcuks accont. pls help
Plan Premium Country Turkey Device Macbook Operating System (MacOS) My Question or Issue Yesterday everything was going on without problems, but today, when I have tried to login to my account I saw that all my devices being logged off from my accoun...
My husband and I are trying to start Spotify duo but it keeps saying my address doesn’t match his even though it’s the same address.
PlanFree/PremiumCountryNorth Cyprus Device(Samsung)Operating System(Android ) My Question or IssueI have tried to pay for premium from multiple cards that are from Turkish banks but they all fail. Spotify does not seem have North Cyprus option. So I ...