How can i connect my spotify account to my facebook account in iphone 6?

[MattSuda]

First tap on the 

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icon in the top left corner

In the sidebar of the Spotify app there should be a "settings" option.

Click on that and there should be an option to conect to Facebook.

Does this help?

[nieves_p]

I'm a starter in spotify. I downloaded the app (iOS) and created an account (separately from my facebook account) but really could not connect both.
I've tried it several times by clicking on "connect to facebook..." In settings>social>. But it didn't work.

Am i doing something wrong?

[MattSuda]

I'm not really sure why it is not working. I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[nieves_p]

Thanks for your quick answer, MattSuda.
That did not work.
The app seem to be working fine, because i've tried the connection between spotify and facebook login in to spotify through my facebook account, and it worked. (I also could post the song i was listening to, to facebook)

The problem is only performed when trying to connect my non-facebook spotify account to facebook. 😣

[nieves_p]

I'll contact to the support team.
Thank you!

[nieves_p]

Hi Matt,
I've contacted spotify support.
I've received an e-mail with a copy of my message, and a kind recomentation to post any issue to the community and/or have a look to the FAQ.

but really don't know how to do a tracking of my issue.
can you help me?

this is the extra info:

ref:_00DD0pxIW._500D0r93XT:ref

[MattSuda]

You need to reply back to that email even if it's from a no-reply address and tell them you still need help.

Someone should then reply within 24 hours hopefully. 

[nieves_p]

thanks a lot for the info Matt!
Have a nice weekend.

[MattSuda]

You're welcome