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Trying to use same debit card to pay for premium for a different account

Trying to use same debit card to pay for premium for a different account

Trying to pay on the same debit card I used for another another account but already ended that one and want to use the same card on a new account
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1 Reply

Hey,

 

Thanks for posting in the Community.

 

It's not possible to start a trial with a card that was used for Premium previously, so if the payment is not working, please make sure you're trying to activate a regular subscription. 

 

If you're still having issues, we'd recommend checking out this support page article. If the issue persists after trying the suggestions mentioned there, it's best to reach out to the folks over at Customer Support, as they're the ones who can take a closer look at this and assist you further.

 

Take care,
 

MihailYModerator
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