Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

142821 Views

503 replies

108 likes

  • 142821 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99743 Views

19 replies

38 likes

  • 99743 Views
  • 19 replies
  • 38 likes

Superuser Contribution Volume drops in Spotify app in iOS 17.1.2

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 17.1.2 My Question or IssueWhile I am playing music from the app on my iPhone over the phone’s intrinsic speaker, if the screen locks (goes dark), when I wake it up (Lock Screen shows), the ...

Regular

Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 17.1.2   My Question or Issue While I am playing music from the app on my iPhone over the phone’s intrinsic speaker, ...

AlejaR

Moderator

4186 Views

21 replies

0 likes

  • 4186 Views
  • 21 replies
  • 0 likes

Superuser Contribution Podcasts looping/repeating every second or two when Google Casting from Spotify on iOS

I'm having a repeated issue where, when I'm playing podcasts through Google Cast via Spotify, the podcasts just start looping and repeat constantly. This is via iOS. It resolves itself if I quit the Spotify app (and it's already casting to the speake...

Regular

I'm having a repeated issue where, when I'm playing podcasts through Google Cast via Spotify, the podcasts just start looping and repeat constantly. This is via iOS.   It resolves itself ...

Benasbury08

Visitor

2553 Views

21 replies

1 likes

Chromecast
Chromecast stuttering
google cast
iOS
looping
Podcasts
  • 2553 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution Liked songs not syncing between PC/web apps and iPhone/iPad apps

PlanPremiumCountryAustraliaDeviceiPhone 15 Pro/iPad Pro 3rd genOperating SystemiOS 17.3/Windows 11 My Question or IssueLiked songs are not syncing between the PC/Web apps and the iPhone/iPad apps.Liked songs will sync between the PC and web apps. Lik...

Regular

Plan Premium Country Australia Device iPhone 15 Pro/iPad Pro 3rd gen Operating System iOS 17.3/Windows 11   My Question or Issue Liked songs are not syncing between the PC/Web apps and...

Pezheadx

Casual Listener

42711 Views

44 replies

8 likes

  • 42711 Views
  • 44 replies
  • 8 likes

Allow apple watch users to download their liked songs

Apple watch users have now been able to download playlists for a while now and yet they can’t download their liked songs playlist. I find this very odd and very frustrating since it’s the only playlist I really listen to. Please add that feature. Als...

Newbie

Apple watch users have now been able to download playlists for a while now and yet they can’t download their liked songs playlist. I find this very odd and very frustrating since it’s the only playli...

26 Views

0 replies

0 likes

  • 26 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant listen to music without premium

PlanFreeCountryCaribbean NetherlandsDeviceiPhone 13Operating System(iOS 18.5)My Question or IssueI recently canceled my spotify subscription because I got a free trial for apple music. When I came back to save an album (now using spotify free) I was ...

Casual Listener

  Plan Free Country Caribbean Netherlands Device iPhone 13 Operating System (iOS 18.5) My Question or Issue I recently canceled my spotify subscription because I got a free trial for a...

MihailY

Moderator

84 Views

4 replies

1 likes

  • 84 Views
  • 4 replies
  • 1 likes

Superuser Contribution Has anyone else had their DJ suddenly switch languages?

My DJ suddenly switched to speaking Spanish for some reason even though the “DJ Language” setting is set to English. Help?

Visitor

My DJ suddenly switched to speaking Spanish for some reason even though the “DJ Language” setting is set to English. Help?

MateusM

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add whole playlists to “Liked Songs” at once

Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I should be able to add an entire playlist to my Liked ...

Casual Listener

Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I sh...

kwhalen08

Casual Listener

40418 Views

30 replies

9 likes

  • 40418 Views
  • 30 replies
  • 9 likes

Implement AirPlay 2 Support for a Seamless Listening Experience

PlanPremium CountryUSA DeviceiPhone 15 Pro, MacBook M3 Pro, AppleTV, HomePod OG 2th Operating SystemiOS / macOS My Question or IssueI'm writing to express my growing frustration with the lack of AirPlay 2 support in the Spotify iOS app. As a dedicate...

Roadie

Plan Premium   Country USA   Device iPhone 15 Pro, MacBook M3 Pro, AppleTV, HomePod OG 2th   Operating System iOS / macOS   My Question or Issue I'm writing to expres...

AntBb

Visitor

2999 Views

13 replies

32 likes

airplay2
iOS
  • 2999 Views
  • 13 replies
  • 32 likes

Superuser Contribution Spotify displays "Video available" instead of artist name

PlanPremiumDevice(iPhone 12 Pro)Operating System(iOS 17.3.1) My Question or IssueHi there, I've been using Spotify since April of 2024 and I haven't had any issues until recently when randomly, the Airplay feature on my iPhone decided to display the ...

Regular

Plan Premium Device (iPhone 12 Pro) Operating System (iOS 17.3.1)   My Question or Issue Hi there, I've been using Spotify since April of 2024 and I haven't had any issues until recently...

Thesecond

Newbie

2618 Views

17 replies

4 likes

  • 2618 Views
  • 17 replies
  • 4 likes

Superuser Contribution Lyrics sharing looks different on iOS

Plan Premium Country Egypy Device 15 pro max Operating System iOS 18 My Question or Issue when i try to share lyrics the box of the lyrics looks normal but the text itself is smaller than usual , a lot smaller is there a fix to this?  

Casual Listener

  Plan Premium Country Egypy Device 15 pro max Operating System iOS 18   My Question or Issue when i try to share lyrics the box of the lyrics looks normal but the tex...

Yordan

Moderator

846 Views

13 replies

1 likes

  • 846 Views
  • 13 replies
  • 1 likes

Superuser Contribution Volume decrease from Apple Watch after Notification

PlanPremiumCountryCanadaDeviceiPhone 16 Pro and Apple Watch 7Operating SystemiOS 18.5 & iOS 11.5 My Question or IssueWhen running I prefer to connect my earbuds to my watch using bluetooth and then play Spotify from my Apple Watch, by doing this it e...

Newbie

Plan Premium Country Canada Device iPhone 16 Pro and Apple Watch 7 Operating System iOS 18.5 & iOS 11.5   My Question or Issue When running I prefer to connect my earbuds to my wat...

Susan_GP

Moderator

56 Views

1 replies

0 likes

  • 56 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding song multiple times to playlist

With one of the latest iOS app updates, the new checkbox style playlist selector when adding a song to a playlist doesn’t allow for a song to be added to a playlist more than once. I like to add songs multiple times to my playlist as I sort by recent...

Visitor

With one of the latest iOS app updates, the new checkbox style playlist selector when adding a song to a playlist doesn’t allow for a song to be added to a playlist more than once. I like to add song...

Robloxfan123

Visitor

119934 Views

61 replies

44 likes

  • 119934 Views
  • 61 replies
  • 44 likes

Superuser Contribution Screen time limitation is NOT working for spotify under iOS/Apple

Hello,I am using the newest iOS 18 on my iPhone as well as my children. We are also conencted as a family so that I could properly set up parental control on my childrens' devices. Unfortunately, there is a problem with Spotify application as the scr...

Newbie

Hello, I am using the newest iOS 18 on my iPhone as well as my children. We are also conencted as a family so that I could properly set up parental control on my childrens' devices. Unfortunately, t...

zh31427

Visitor

2356 Views

5 replies

2 likes

  • 2356 Views
  • 5 replies
  • 2 likes

Superuser Contribution CarPlay Plays a different song every time.

I never had that issue before, but for some days whenever I start my car, Spotify just glitch and plays any random playlist from recently played section, while a song is already playing. I have this issue for a week or two. I tried resetting the iPho...

Newbie

I never had that issue before, but for some days whenever I start my car, Spotify just glitch and plays any random playlist from recently played section, while a song is already playing.   I h...

OscarDC

Moderator

540 Views

3 replies

0 likes

  • 540 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playback stuttering

Hi! I’m having stuttering problems too, but it’s not a Windows device. It’s my iPad. Everything else on all my Bluetooth devices work, so clearly it has to be Spotify. It doesn’t do this every day, but there are times that it stutters and I either ha...

Casual Listener

Hi! I’m having stuttering problems too, but it’s not a Windows device. It’s my iPad. Everything else on all my Bluetooth devices work, so clearly it has to be Spotify. It doesn’t do this every day, b...

OscarDC

Moderator

76 Views

1 replies

0 likes

  • 76 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs i never downloaded appear in my local files

PlanPremiumCountry Deviceiphone xr and macbook proOperating Systemlatest ios and macos My Question or Issuei transferred all of my mp3 to my Spotify File on the Files app on my phone and turned on the Local File setting on the spotify app and there’s...

Casual Listener

  Plan Premium Country   Device iphone xr and macbook pro Operating System latest ios and macos   My Question or Issue i transferred all of my mp3 to my Spotify File on the ...

Joan

Moderator

2003 Views

18 replies

0 likes

  • 2003 Views
  • 18 replies
  • 0 likes

CarPlay Audio quality is forced to low - why?

PlanPremiumDeviceiPhone 12Operating SystemiOS 14 My Question or IssueWhen I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low, and it's is impossible to change back to Very High, which I normally us...

Newbie

Plan Premium Device iPhone 12 Operating System iOS 14   My Question or Issue When I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low,...

Lindsay35

Regular

2647 Views

2 replies

0 likes

Carplay
  • 2647 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to rename a playlist

Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have dots. So how can I rename a playlist?

Newbie

Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have do...

Novy

Moderator

952 Views

3 replies

0 likes

  • 952 Views
  • 3 replies
  • 0 likes

Superuser Contribution apple watch doesn’t play music

apple watch always plays on iphone even though wifi is off on the watch and the iphone is in flight mode with bluetooth and wifi off.every time i switch the output device to the watch is switches back to the phone.even though the iphone should be com...

Regular

apple watch always plays on iphone even though wifi is off on the watch and the iphone is in flight mode with bluetooth and wifi off. every time i switch the output device to the watch is switches b...

OscarDC

Moderator

1108 Views

9 replies

0 likes

  • 1108 Views
  • 9 replies
  • 0 likes

We have an older ipad (iOS 9.3.5) which, until 12 August 2024 was working fine with some limitations

Our ipad with iOS 9.3.5 was working with some Spotify limitations (not all screens would display) however it played music and connected to our sound system. On 12 August 2024 the ipad logged itself out of spotify and now it will not login. When enter...

Newbie

Our ipad with iOS 9.3.5 was working with some Spotify limitations (not all screens would display) however it played music and connected to our sound system. On 12 August 2024 the ipad logged itself o...

expansion

Newbie

10901 Views

12 replies

4 likes

  • 10901 Views
  • 12 replies
  • 4 likes