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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 83556 Views
  • 19 replies
  • 37 likes
  • 83556 Views
  • 19 replies
  • 37 likes

Solved!! New Release is ridiculously slow

sorry if posted elsewhere, but the search option/google wasn't turning up much. We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck on the previous songs album cover, name, etc. While this is h...

  • Newbie
  • sorry if posted elsewhere, but the search option/google wasn't turning up much.   We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck...
  • jeremygoh
  • Community Legend
  • 1169 Views
  • 4 replies
  • 2 likes
  • 1169 Views
  • 4 replies
  • 2 likes

Does Spotify Want Me to Listen Offline?

I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to listen offline on my iPhone. However, after multipl...

  • Newbie
  • I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to ...
  • user-removed
  • Not applicable
  • 756 Views
  • 3 replies
  • 0 likes
  • 756 Views
  • 3 replies
  • 0 likes

Spotify doesn't sync all songs

Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone help? Thank you!

  • Newbie
  • Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone...
  • user-removed
  • Not applicable
  • 1072 Views
  • 2 replies
  • 0 likes
  • 1072 Views
  • 2 replies
  • 0 likes

Solved!! Shuffle play on IOS

I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some other songs that did not use to play. This isn't how ...

  • Roadie
  • I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some ot...
  • ws1482
  • Roadie
  • 581 Views
  • 2 replies
  • 0 likes
  • 581 Views
  • 2 replies
  • 0 likes

Solved!! IOS Spotify Crash when searching for album

Spotify version 1.2.0.3344 crashes on iOS 7.1.1 everytime I search using Russian keyboard (Cyrills font) Steps done: Select Search Type in Russian "хит" See all albums Scroll down to load more albums Crashes everytime Is this a known issues, didnt se...

  • Regular
  • Spotify version 1.2.0.3344 crashes on iOS 7.1.1  everytime I search using Russian keyboard (Cyrills font) Steps done:   Select Search Type in Russian "хит" See all albums Scroll...
  • Peter__
  • Community Legend
  • 2490 Views
  • 6 replies
  • 0 likes
  • bug
    bug report
    Crash
    iOS 7.1.1
    load more
    Search
    Search Album
  • 2490 Views
  • 6 replies
  • 0 likes

Spotify crahes sporadic on IPad1 iOS 5.1

Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the beginning. Hopefully sombody have a solution.

  • Casual Listener
  • Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the...
  • jeremygoh
  • Community Legend
  • 852 Views
  • 3 replies
  • 0 likes
  • 852 Views
  • 3 replies
  • 0 likes

Solved!! "Unable to play track..." ??? on Spotify Free

I'm getting this many times a day on my iPhone 5. I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify. I am trying the free version to see if I want to switch from Pandora, where I do pay fo...

  • Regular
  • I'm getting this many times a day on my iPhone 5.  I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify.  I am trying the free ver...
  • Dimgo
  • Regular
  • 4744 Views
  • 6 replies
  • 0 likes
  • 4744 Views
  • 6 replies
  • 0 likes

Solved!! Playlists don't completely download..

I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned off my phone, logged off then back in, and the other...

  • Newbie
  • I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned o...
  • jeremygoh
  • Community Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

App quick-freeze after been taken off from background

I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can forward or backward songs, however when I try to op...

  • Regular
  • I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can ...
  • jeremygoh
  • Community Legend
  • 618 Views
  • 4 replies
  • 0 likes
  • 618 Views
  • 4 replies
  • 0 likes

Solved!! No search function on iOS app

Seems like a major flaw that iOS songs list doesn't have a search function

  • Newbie
  • Seems like a major flaw that iOS songs list doesn't have a search function
  • MattSuda
  • Spotify Star
  • 1059 Views
  • 1 replies
  • 0 likes
  • 1059 Views
  • 1 replies
  • 0 likes

Solved!! Lost all my music when I had to restore my computer

I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer

  • Newbie
  • I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer
  • Joe
  • Community Legend
  • 1416 Views
  • 5 replies
  • 0 likes
  • 1416 Views
  • 5 replies
  • 0 likes

Iphone app problem

I've downloaded the spotify app for my iphone 4, which has the latest IOS installed. I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & then lets me play a song.Then when I try & play another song it doe...

  • Newbie
  • I've downloaded the spotify app for my iphone 4, which has the latest IOS installed.  I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & t...
  • Peter__
  • Community Legend
  • 2200 Views
  • 4 replies
  • 0 likes
  • 2200 Views
  • 4 replies
  • 0 likes

Solved!! Will I be charged after my seven day trial? Im a Sprint user

I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. But underneath that it says that sprint users which ...

  • Casual Listener
  • I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. B...
  • Joe
  • Community Legend
  • 2560 Views
  • 6 replies
  • 0 likes
  • 2560 Views
  • 6 replies
  • 0 likes

Lost my premium account

I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usually it stays logged in. I logged in to find my acc...

  • Newbie
  • I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usu...
  • Peter__
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Impossible de synchroniser les playlists. Nouvelle tentative e cours...

est ce que quelqu'un peux me dire comment on fait pour synchroniser la musique sur un ipod .....merci je suis abonnée mais ça veut pas....

  • Newbie
  • est ce que quelqu'un peux me dire comment on fait pour synchroniser la musique sur un ipod .....merci je suis abonnée mais ça veut pas....
  • Joe
  • Community Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium not working on iPhone 5?

I have recently taken advantage of the 3 for 1 month deal for Spotify Premium. It is working perfectly on the laptop, isn't updating on the iPhone. For some reason I started a trial of premium on my phone for 3 days (I think) now that it has finished...

  • Casual Listener
  • I have recently taken advantage of the 3 for 1 month deal for Spotify Premium.  It is working perfectly on the laptop, isn't updating on the iPhone.   For some reason I started a trial...
  • Joe
  • Community Legend
  • 858 Views
  • 7 replies
  • 0 likes
  • 858 Views
  • 7 replies
  • 0 likes

Solved!! could not load track in offline mode

Hi, I have spotify premium. But whenever im in offline mode and try to que my another song a message pops up saying "could not load track".Please fix this bug, this have been there forever. I have tried reinstalling, clearing cache, etc.... I have th...

  • Casual Listener
  • Hi, I have spotify premium. But whenever im in offline mode and try to que my another song a message pops up saying "could not load track". Please fix this bug, this have been there forever. I hav...
  • Vegargrim
  • Casual Listener
  • 1391 Views
  • 2 replies
  • 0 likes
  • 1391 Views
  • 2 replies
  • 0 likes

Car display's "no song" using Spotify

Spotify worked in my car's stereo system for a while but now my car displays "no song". I was using 2 devices on my premium spotify account but recently learned that only one device can be used through a car's audio system. I removed one of the devic...

  • Newbie
  • Spotify worked in my car's stereo system for a while but now my car displays "no song". I was using 2 devices on my premium spotify account but recently learned that only one device can be used throu...
  • Peter__
  • Community Legend
  • 12903 Views
  • 1 replies
  • 0 likes
  • 12903 Views
  • 1 replies
  • 0 likes

Spotify always resumes music on internal speaker instead of dock connection??!>

So I have a 2014 Cadillac CTS-V wagon. It has a GM iPod adapter that supports my ipod classic perfect. The ipod touch 4th gen is connected to the GM ipod adapter via a 30 pin sync/charge cable. When I get back in the car and start it up, spotify cont...

  • Regular
  • So I have a 2014 Cadillac CTS-V wagon. It has a GM iPod adapter that supports my ipod classic perfect.   The ipod touch 4th gen is connected to the GM ipod adapter via a 30 pin sync/charge c...
  • Peter__
  • Community Legend
  • 671 Views
  • 1 replies
  • 0 likes
  • 671 Views
  • 1 replies
  • 0 likes