Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
73443 Views
16 replies
37 likes

73443 Views
16 replies
37 likes

Still commercials after upgrading to Spotify Unlimited

Hello,Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited. After I confirmed it I saw the notification that the u...

marijkemeinen
Newbie
Hello, Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited....
2014-03-16 10:35:04 PM
2014-03-16 10:52:48 PM
user-removed
Not applicable
497 Views
1 replies
0 likes

497 Views
1 replies
0 likes

Solved!! Can't sync new tracks

Hello, I use Spotify with premium membership on my ipod 5. I have roughly 3000 tracks synced on it, but now when I add new tracks, I see a red exclamation mark beside the track's name. It seems to be a capacity problem because when I delete tracks, I...

PierreAlexis
Casual Listener
Hello, I use Spotify with premium membership on my ipod 5. I have roughly 3000 tracks synced on it, but now when I add new tracks, I see a red exclamation mark beside the track's name. It ...
2014-03-16 3:22:35 PM
2014-03-16 10:20:18 PM
PierreAlexis
Casual Listener
558 Views
2 replies
0 likes

558 Views
2 replies
0 likes

Problem with Extreme Quality on iPhone app

Description I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming quality for Extreme and Playlist quality also in Extreme bu...

jesusmerayo92
Casual Listener
Description I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming qualit...
2014-03-16 10:16:33 PM
983 Views
0 replies
0 likes

983 Views
0 replies
0 likes

Solved!! Spotify doesn't work

I got my spotify premium yesterday and I am now trying to create a playlist on my iphone, but the app does'nt respond to my touch when I press the edit button. It doesn't respond when I try to search either. I've tried to log in and out, and deleted ...

luciesimonsen
Casual Listener
I got my spotify premium yesterday and I am now trying to create a playlist on my iphone, but the app does'nt respond to my touch when I press the edit button. It doesn't respond when I try to search...
2013-06-05 9:35:49 AM
2014-03-16 8:41:03 PM
Peter__
Community Legend
3611 Views
11 replies
0 likes
not working

3611 Views
11 replies
0 likes

Thumbs Down Oversight

If you run out of skips on a radio station, you are unable to thumb down a song. This is ridiculous oversight. Just let me thumb it down but keep playing the same song. It's not complicated. If Pandora can handle simple logic, so can you.

JonHynes
Roadie
If you run out of skips on a radio station, you are unable to thumb down a song. This is ridiculous oversight. Just let me thumb it down but keep playing the same song. It's not complicated. If Pando...
2014-03-16 5:34:35 AM
2014-03-16 12:08:36 PM
user-removed
Not applicable
573 Views
1 replies
0 likes
skips
thumbs

573 Views
1 replies
0 likes

Problem with 0.9.4.25 and locking (with iPad 2)

When you lock and unlock your device (in my case, my iPad 2), the controls and the screen is unresponsive for a few seconds. Before the update it was almost immediate. I didn't have to wait.

Tyarik
Regular
When you lock and unlock your device (in my case, my iPad 2), the controls and the screen is unresponsive for a few seconds. Before the update it was almost immediate. I didn't have to wait.
2014-03-13 9:44:19 PM
2014-03-16 4:23:51 AM
Tyarik
Regular
547 Views
5 replies
0 likes

547 Views
5 replies
0 likes

Solved!! Search busted - iPhone only

Ever since the latest update a few days ago, I'm unable to search at all on my iphone, always getting the generic "an error occurred, try again" message. I've uninstalled and reinstalled the app, rebooted the iPhone twice, logged out and back in, and...

cloth
Casual Listener
Ever since the latest update a few days ago, I'm unable to search at all on my iphone, always getting the generic "an error occurred, try again" message. I've uninstalled and reinstalled the app,...
2014-03-15 4:20:09 AM
2014-03-16 1:40:57 AM
bumpass1
Casual Listener
710 Views
5 replies
0 likes

710 Views
5 replies
0 likes

Unable to search iPhone 5

Hi there, for the last 24 hours I've been unable to search on iPhone app. No problem on desktop and iPad though.I'd be grateful for your help. I've tried logging out, deleting app, etc.

MatrixKeeper
Newbie
Hi there, for the last 24 hours I've been unable to search on iPhone app. No problem on desktop and iPad though. I'd be grateful for your help. I've tried logging out, deleting app, etc.
2014-01-19 4:06:26 PM
2014-03-16 1:39:30 AM
bumpass1
Casual Listener
561 Views
1 replies
0 likes

561 Views
1 replies
0 likes

Local Files Sync issue for iPhone 5

Hello all, In the desktop client, I put an album of about 12 songs. All mp3 format into the local files section. I then brought up the iphone and it shows in the desktop client as a synced device. I selected manual and picked the local and starred pl...

amightykumquat
Casual Listener
Hello all, In the desktop client, I put an album of about 12 songs. All mp3 format into the local files section. I then brought up the iphone and it shows in the desktop client as a ...
2014-03-14 8:33:00 AM
2014-03-16 1:34:37 AM
amightykumquat
Casual Listener
492 Views
2 replies
0 likes
iOS
iphone
local files
local files sync

492 Views
2 replies
0 likes

Spotify loading songs and searches very slow on all devices

Checked my internet speed and all is fine. However, all my devices are struggling to load songs and searches via the spotify app. Everything is very slow and has been like this for a few days now. Any suggestions? Edit: I'm on Verizon Fios as well. A...

asyty7
Newbie
Checked my internet speed and all is fine. However, all my devices are struggling to load songs and searches via the spotify app. Everything is very slow and has been like this for a few ...
2014-03-14 3:45:58 AM
2014-03-15 11:38:44 PM
user-removed
Not applicable
543 Views
1 replies
0 likes

543 Views
1 replies
0 likes

Missing playlists

My playlists are gone from my iPhone 4 but on my iPad and desktop the playlists are intact. I've tried to uninstall and install. I've tried to log in and out. I've tried to log out of Facebook...Can I get help with this? Thanx a bunch!

Minnis
Newbie
My playlists are gone from my iPhone 4 but on my iPad and desktop the playlists are intact. I've tried to uninstall and install. I've tried to log in and out. I've tried to log out of Facebook...Can ...
2014-03-15 10:40:19 PM
2014-03-15 10:43:10 PM
user-removed
Not applicable
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

iPad playlists/songs randomly unsync/ don't display correctly

Not sure if anyone else is experiencing this issue, but it's been going on for at least a couple months now. I've noticed that my offline playlists will randomly unsync a few songs leading me to have to re-sync them. I've also been running into issue...

LBills
Casual Listener
Not sure if anyone else is experiencing this issue, but it's been going on for at least a couple months now. I've noticed that my offline playlists will randomly unsync a few songs leading me to have...
2012-12-11 10:18:10 PM
2014-03-15 3:39:49 PM
Peter__
Community Legend
632 Views
3 replies
0 likes

632 Views
3 replies
0 likes

Spotify - Your iPhone app is absolute dogbleep

To put it bluntly. The app i currently am using less of on my iPhone sucks. Here's a real cool list of stupid **bleep** the Spotify app does on my iPhone (the same service i pay $10/month for) 1) takes forever to load (its the 21st century fellas) 2)...

unabonger
Roadie
To put it bluntly. The app i currently am using less of on my iPhone sucks. Here's a real cool list of stupid **bleep** the Spotify app does on my iPhone (the same service i pay...
2014-03-15 5:09:41 AM
2014-03-15 3:07:28 PM
Mitchgo
Roadie
659 Views
3 replies
0 likes

659 Views
3 replies
0 likes

Search will not function, but other functions will

Hello folks. My iOS (7.4, jailbroken but if that matters then I will just switch services) device Spotify began acting up recently. At any time that I use the search function (on Verizon Wireless USA LTE or WiFi) it will say "an error occurred" after...

Jarcarroll
Casual Listener
Hello folks. My iOS (7.4, jailbroken but if that matters then I will just switch services) device Spotify began acting up recently. At any time that I use the search function (on Verizon Wireles...
2014-03-15 3:07:30 AM
2014-03-15 1:14:04 PM
Peter__
Community Legend
2803 Views
7 replies
1 likes
Apple iPhone app
IOS 7
ios app
search results
searching

2803 Views
7 replies
1 likes

search not working after upgrading to premium account

search runs and returns "an error has occurred. please try again" over and over tried a hard reset. uninstalled and reinstalled. deleted all my data. nothing seems to fix it worked fine before i upgraded today.

erinjlaster
Newbie
search runs and returns "an error has occurred. please try again" over and over tried a hard reset. uninstalled and reinstalled. deleted all my data. nothing seems to fix it wor...
2014-03-15 1:25:52 AM
2014-03-15 1:10:35 PM
Peter__
Community Legend
784 Views
5 replies
0 likes

784 Views
5 replies
0 likes

Search broken

Cant search Iphone 5s tried restarting and redownloading.

searchisbroken
Newbie
Cant search Iphone 5s tried restarting and redownloading.
2014-03-15 5:56:48 AM
2014-03-15 1:08:09 PM
Peter__
Community Legend
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

Tell us iPhone users WHY this app won't work, and what you are doing to fix it

I'd been a Spotify subscriber for around a year, until recently. I am SICK TO DEATH of this app crashing out every few minutes. Sometimes you get a tell-tale stutter, then CRASH, or just a simpe CRASH. It seems that many people running this app on an...

uziyerdaddy
Roadie
I'd been a Spotify subscriber for around a year, until recently. I am SICK TO DEATH of this app crashing out every few minutes. Sometimes you get a tell-tale stutter, then CRASH, or just a s...
2012-03-10 6:28:36 PM
2014-03-15 1:07:30 PM
Peter__
Community Legend
5768 Views
13 replies
4 likes

5768 Views
13 replies
4 likes

Spotify Radio Not Working

Spotify radio is not working. When I try to start a radio it says "Sorry this radio station cannot be started. Please try with something else." I have tried all of my radio stations and it says the same thing for all of them.

meglafata
Casual Listener
Spotify radio is not working. When I try to start a radio it says "Sorry this radio station cannot be started. Please try with something else." I have tried all of my radio stations and it says the s...
2013-12-16 8:39:42 PM
2014-03-15 12:48:15 PM
Sistersledge
Newbie
3107 Views
7 replies
0 likes

3107 Views
7 replies
0 likes

Couldn't fast forward to next song on playlist

So I was on my way to work today listening to a chillout playlist from browse. I didn't like the current song so wanted to fast forward to the next track and noticed the buttons were greyed out. I couldn't go back or forward with the buttons. Yes, I'...

plhoward
Regular
So I was on my way to work today listening to a chillout playlist from browse. I didn't like the current song so wanted to fast forward to the next track and noticed the buttons were greyed out...
2014-03-14 5:09:49 PM
2014-03-15 1:49:31 AM
plhoward
Regular
4145 Views
5 replies
0 likes

4145 Views
5 replies
0 likes

iOS libspotify: App Rejected for using link to Spotify sign-up page

Not sure if this is exactly the right forums forum this, but I just wanted to inform others about an issue I encountered while submitting my libspotify enabled app to Apple's app store. My app (screenshot below) included the sentence "A premium Spoti...

johndoe556
Casual Listener
Not sure if this is exactly the right forums forum this, but I just wanted to inform others about an issue I encountered while submitting my libspotify enabled app to Apple's app store. My app (scree...
2014-03-14 3:07:54 PM
2014-03-14 8:35:01 PM
jeremygoh
Community Legend
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

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