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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68726 Views
  • 16 replies
  • 37 likes
  • 68726 Views
  • 16 replies
  • 37 likes

Same here

Exact same problem. Causing me to go over my data limit! Costing me a fortune.

  • Newbie
  • Exact same problem. Causing me to go over my data limit! Costing me a fortune.
  • MichaelJerzak
  • Composer
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Offline playlists don't work (buffering symbol)

I recently updated the Spotify app on my iPhone 5. Since then, I haven't been able to use the app offline.- First, it deleted all the offline content I had on my phone (about 3000 songs) without me asking for it.- Then, once all the content was synce...

  • Newbie
  • I recently updated the Spotify app on my iPhone 5. Since then, I haven't been able to use the app offline. - First, it deleted all the offline content I had on my phone (about 3000 songs) without ...
  • MichaelJerzak
  • Composer
  • 815 Views
  • 1 replies
  • 0 likes
  • 815 Views
  • 1 replies
  • 0 likes

Unable to play track

Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?

  • Casual Listener
  • Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?
  • Joe
  • Community Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

I am paying for a service that I can't use

I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no one to contact!!!!!

  • Newbie
  • I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no...
  • Joe
  • Community Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Spotify Works With iOS 7 Beta

Spotify works just fine on iOS 7 beta if anyone was worried to test it out. I just want to let everyone know it works. Local track syncing works too. Have fun beta testers! UPDATE: I've tested Windows 7 & 8 and it allows local file syncing with iOS 7...

  • Spotify Star
  • Spotify Star
  • Spotify works just fine on iOS 7 beta if anyone was worried to test it out.   I just want to let everyone know it works.   Local track syncing works too.   Have fun beta te...
  • grelca
  • Regular
  • 13927 Views
  • 25 replies
  • 1 likes
  • 13927 Views
  • 25 replies
  • 1 likes

Spotify Premium on the IPHONE 4S

Hiya, I downloaded the premium app 2 weeks ago and it wont let me play any music!! I have 'offline mode' off I can search singers and click on to their album but it wont let me play any songs the only option i have is "Shuffle play", when i click thi...

  • Casual Listener
  • Hiya,   I downloaded the premium app 2 weeks ago and it wont let me play any music!!   I have 'offline mode' off   I can search singers and click on to their album but it w...
  • Joe
  • Community Legend
  • 751 Views
  • 5 replies
  • 0 likes
  • 751 Views
  • 5 replies
  • 0 likes

Unable to play tracks on my iphone

Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5. I have the same account on my i-phone as PC where I signed up for the upgrade. I have also deleted and reinstalled the app and looged in and out...

  • Newbie
  • Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5.   I have the same account on my i-phone as PC where I signed up for the upgrade. &...
  • Joe
  • Community Legend
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

Solved!! Why won't my Spotify recommendations play in my iPad app?

Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. When I use my iPhone this doesn't happen - the play ...

  • Casual Listener
  • Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. ...
  • Taylor
  • Community Legend
  • 2112 Views
  • 6 replies
  • 0 likes
  • 2112 Views
  • 6 replies
  • 0 likes

Please help I can't get premium and spotify wont work on my Iphone 5

Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy the premium account tho but its not letting me get to the payment page...

  • Newbie
  • Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy...
  • Peter__
  • Community Legend
  • 748 Views
  • 1 replies
  • 0 likes
  • 748 Views
  • 1 replies
  • 0 likes

Re: No matter what I do, my playlists WON'T DOWNLOAD!

I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your playlist can be played offline

  • Casual Listener
  • I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your...
  • Joe
  • Community Legend
  • 1153 Views
  • 3 replies
  • 0 likes
  • 1153 Views
  • 3 replies
  • 0 likes

iPhone sound not playing on my Bose

My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.

  • Regular
  • My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.
  • 1213263143
  • Regular
  • 3444 Views
  • 6 replies
  • 0 likes
  • Bose
    IPHONE 4
    iphone 5
  • 3444 Views
  • 6 replies
  • 0 likes

Ipod is not showing up under "devices"

My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been unable to download any spotify music onto y ipod. I a...

  • Newbie
  • My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been un...
  • MichaelJerzak
  • Composer
  • 591 Views
  • 1 replies
  • 0 likes
  • 591 Views
  • 1 replies
  • 0 likes

Disconnection from wifi during sync

Hi everyone. I am not sure if it is just me which is encountering this issue. Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi always kicks off and it changes to 3G, this stops the sync and it is very frustra...

  • Music Fan
  • Hi everyone.   I am not sure if it is just me which is encountering this issue.    Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi al...
  • Croyman
  • Music Fan
  • 825 Views
  • 5 replies
  • 0 likes
  • 825 Views
  • 5 replies
  • 0 likes

Seriously pissed off! Facebook sign in on IOS!!!

I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC.. I want to sign into the iPad NOT USING FACEBOOK - I have a seporate account for work on there. Im not signing ...

  • Casual Listener
  • I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC..   I want to sign into the iPad NOT USING FACEBOO...
  • Joe
  • Community Legend
  • 453 Views
  • 2 replies
  • 0 likes
  • 453 Views
  • 2 replies
  • 0 likes

Orphaned friends on Friends tab in iPad app (0.7.2)

I'm confused by how the old system of Spotify "friends" has been replaced by "followers/following" and now have an orphaned friend. Several years ago I became "friends" with a particular user. He still shows up in the Friends tab in the Spotify iPad ...

  • Newbie
  • I'm confused by how the old system of Spotify "friends" has been replaced by "followers/following" and now have an orphaned friend.   Several years ago I became "friends" with a particular u...
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

iPod touch won't synch

I have a the latest iPod Touch with iOS 6.1.3 (software up to date) and am paying for spotify premium. For the last week, I am unable to synch any songs onto my iPod. Please advise. Thanks!

  • Regular
  • I have a the latest iPod Touch with iOS 6.1.3 (software up to date) and am paying for spotify premium. For the last week, I am unable to synch any songs onto my iPod. Please advise. Thanks!
  • mbsolon
  • Regular
  • 668 Views
  • 8 replies
  • 0 likes
  • 668 Views
  • 8 replies
  • 0 likes

Solved!! Is this the new design for iOS?

Hello. I have the newest spotify and my theme is different than my friends. My friends have the newest Spotify and it looks different. How do i change to to the default theme?

  • Casual Listener
  • Hello. I have the newest spotify and my theme is different than my friends. My friends have the newest Spotify and it looks different. How do i change to to the default theme?
  • MattSuda
  • Spotify Star
  • 663 Views
  • 3 replies
  • 0 likes
  • 663 Views
  • 3 replies
  • 0 likes

Solved!! Major Issue with IOS

IOS version 6.1.3 Carrier Verizon 1st I think this is a ridiculous way of asking for help. But your app does not work anymore on my iphone. A few days ago it worked fine then i downloaded the update and since then I click on the app it opens to a whi...

  • Casual Listener
  • IOS version 6.1.3  Carrier Verizon   1st I think this is a ridiculous way of asking for help.  But your app does not work anymore on my iphone.  A few days ago it worked fine ...
  • vjmitche
  • Casual Listener
  • 765 Views
  • 4 replies
  • 0 likes
  • 765 Views
  • 4 replies
  • 0 likes

ipod can't connect to spotify

When i connect my ipod to my computer, spotify doesn't find my ipod. what should i do to sync my music to my ipod?

  • Casual Listener
  • When i connect my ipod to my computer, spotify doesn't find my ipod. what should i do to sync my music to my ipod?
  • Joe
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

IPOD CON SPOTIFY PREMIUM NO REPRODUCE MIS DESTACADAS EN MI AUTO AUDI A1.

Tengo Spotify Premium, la app en el Ipod y pude reproducir mis Destacadas, lo conecto al audio de mi Audi A1, lo reconoce y empieza a reproducir una de las canciones, PERO despues de unos cuantos minutos, se apaga el audio del Audi. Lo intenté varias...

  • Newbie
  • Tengo Spotify Premium, la app en el Ipod y pude reproducir mis Destacadas, lo conecto al audio de mi Audi A1, lo reconoce y empieza a reproducir una de las canciones, PERO despues de unos cuantos min...
  • 602 Views
  • 0 replies
  • 0 likes
  • 602 Views
  • 0 replies
  • 0 likes