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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85577 Views
  • 19 replies
  • 37 likes
  • 85577 Views
  • 19 replies
  • 37 likes

Playback cuts out on offline play

Hi all I'm on a Premium subscription - when I play back on offline list via the iPhone, playback randomly cuts out as if earphones have been disconnected then continues a second or two later Any ideas? Thanks in advance

  • Newbie
  • Hi all   I'm on a Premium subscription - when I play back on offline list via the iPhone, playback randomly cuts out as if earphones have been disconnected then continues a second or two lat...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

[Bug] Iphone loses position in offline playlist after restart

Description The spotify app does not remember its position in a offline playlist upon restart. A more detailed description, using numbered steps 1. Open spotify 2. Select playlist with more than 2 songs. 3. play first song & start second song and pau...

  • Regular
  • Description The spotify app does not remember its position in a offline playlist upon restart.   A more detailed description, using numbered steps 1. Open spotify 2. Select playlist wi...
  • 544 Views
  • 0 replies
  • 0 likes
  • 544 Views
  • 0 replies
  • 0 likes

Spotify iPhone Wrong Trial

Hi,Got a new iPhone (5) a few days ago. When starting Spotify, I noticed it said "XX hours remaining of your trial", but I didn't bother much about it. But now it sais "3 hours remaing of your trial". I have a premium account – what happens after 3 h...

  • Newbie
  • Hi, Got a new iPhone (5) a few days ago. When starting Spotify, I noticed it said "XX hours remaining of your trial", but I didn't bother much about it.    But now it sais "3 hours rem...
  • Joe
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Solved!! One Facebook friend disappeared from list

I am no longer able to locate one of my facebook friends that I used to be able to share with all the time. I use spotify on my iPad 3rd gen (WiFi only) and my iPod Touch 5th gen both with 6.1.3 iOS. Both devices are running the latest version of Mob...

  • Music Fan
  •  I am no longer able to locate one of my facebook friends that I used to be able to share with all the time. I use spotify on my iPad 3rd gen (WiFi only) and my iPod Touch 5th gen both with...
  • mindcycler
  • Regular
  • 12119 Views
  • 31 replies
  • 1 likes
  • 12119 Views
  • 31 replies
  • 1 likes

Unable to Play Track

I have spotify premium but when I listen to music I often get a sign that says "Unable to Play Track", what is this and how do I fix it? It happens to often and Im thinking about ending my premium account cause this is not premium to me!

  • Newbie
  • I have spotify premium but when I listen to music I often get a sign that says "Unable to Play Track", what is this and how do I fix it? It happens to often and Im thinking about ending my premium ...
  • playjax
  • Casual Listener
  • 1168 Views
  • 3 replies
  • 0 likes
  • 1168 Views
  • 3 replies
  • 0 likes

No puedo escuchar la radio - "Radio sólo disponible para suscriptores premium en tu área"

Mi suscripción premium de 48 horas venció en mi iPhone 5, pero ahora ya no puedo hacer nada ni escuchar la radio, que es lo que todos pueden escuchar después de terminada la versión premium. Tengo iOS 6.1.2 y ya intenté borrando la aplicación y volve...

  • Casual Listener
  • Mi suscripción premium de 48 horas venció en mi iPhone 5, pero ahora ya no puedo hacer nada ni escuchar la radio, que es lo que todos pueden escuchar después de terminada la versión premium. Tengo ...
  • 497 Views
  • 0 replies
  • 0 likes
  • 497 Views
  • 0 replies
  • 0 likes

v0.7.1 using iOS 5.0

Should this work OK on iOS5? I have downloaded the new version of spotify v0.7.1 and its lost the sync for all my songs and now it only sync around 50/60 songs then stops and doesn't sync anything else.

  • Casual Listener
  • Should this work OK on iOS5? I have downloaded the new version of spotify v0.7.1 and its lost the sync for all my songs and now it only sync around 50/60 songs then stops and doesn't sync anything el...
  • Seanathan
  • Newbie
  • 1334 Views
  • 6 replies
  • 0 likes
  • 1334 Views
  • 6 replies
  • 0 likes

Songs in playlists sync on iPhone 5 over WiFi, then can't be played offline

I have more than enough space to sync the songs. Why do they sync at home over Wi-Fi—the circles enclosing those downward arrows turn green—but when I try to play them offline, like on the subway, I can't??? This latest version of Spotify Premium is ...

  • Casual Listener
  • I have more than enough space to sync the songs. Why do they sync at home over Wi-Fi—the circles enclosing those downward arrows turn green—but when I try to play them offline, like on the subway, I ...
  • 338 Views
  • 0 replies
  • 0 likes
  • 338 Views
  • 0 replies
  • 0 likes

Some albums don't show up in the iOS app, but can still be played from a playlist.

Is there some reason for this? For example, the Chasing Ghosts album by The Amity Affliction is listed on the band page in the desktop version of Spotify, but is missing in the iOS app.. You can still play the songs from the album that are in the top...

  • Regular
  • Is there some reason for this? For example, the Chasing Ghosts album by The Amity Affliction is listed on the band page in the desktop version of Spotify, but is missing in the iOS app.. You can stil...
  • Joe
  • Community Legend
  • 752 Views
  • 3 replies
  • 0 likes
  • 752 Views
  • 3 replies
  • 0 likes

After upgrade app July

After I upgrade my app, Spotify Crash..... When I want to open the app, it just shut down!!! and i paying for Premium and it dosen't work. Can i text spotify to make sure, that they don't take money for something that dosen't work?!?!?!

  • Newbie
  • After I upgrade my app, Spotify Crash..... When I want to open the app, it just shut down!!! and i paying for Premium and it dosen't work. Can i text spotify to make sure, that they don't take mone...
  • Taylor
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Recently Updated App, Playlists Became Unavailable Offline

Hello, Spotify Community! I've had Spotify Premium for a while now with very few issues, but the latest app update (version 0.7.1.23) I downloaded for Spotify on my iPhone 4 seems to have messed things up. I have a lot of my music available offline s...

  • Newbie
  • Hello, Spotify Community! I've had Spotify Premium for a while now with very few issues, but the latest app update (version 0.7.1.23) I downloaded for Spotify on my iPhone 4 seems to have messed thin...
  • meahtenoha
  • Spotify
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Repeated CRASHING on iPhone 5

Description So my player was working fine until I seemed to start adding tracks (thats a whole new topic in itself) to my playlists, willy nilly. I left my phone open and on to sync, while It was plugged into my Macbook Pro to sync. Now it only needs...

  • Regular
  • Description So my player was working fine until I seemed to start adding tracks (thats a whole new topic in itself) to my playlists, willy nilly. I left my phone open and on to sync, while It was p...
  • MichaelJerzak
  • Composer
  • 1609 Views
  • 7 replies
  • 0 likes
  • 1609 Views
  • 7 replies
  • 0 likes

Solved!! Spotify Apps

Hi! I have a Spotify Premium account Spotify was working fine on my iPhone until the past couple of weeks. Now when I try to open the app, I just get a white screen. I have deleted the app and reinstalled it on my phone and the same thing happens. Al...

  • Casual Listener
  • Hi!  I have a Spotify Premium account Spotify was working fine on my iPhone until the past couple of weeks.  Now when I try to open the app, I just get a white screen.  I have deleted ...
  • Joe
  • Community Legend
  • 1042 Views
  • 3 replies
  • 1 likes
  • 1042 Views
  • 3 replies
  • 1 likes

Solved!! Premium - iPod Touch - Starred Playlist

I got a little confused with the FAQs in the help section regarding iPod touch. The FAQs state that you can sync spotify with the iPod touch but you can only sync your local files for certain (most) iPods. Another one states that you can only sync lo...

  • Newbie
  • I got a little confused with the FAQs in the help section regarding iPod touch.   The FAQs state that you can sync spotify with the iPod touch but you can only sync your local files for cert...
  • Joe
  • Community Legend
  • 588 Views
  • 1 replies
  • 0 likes
  • 588 Views
  • 1 replies
  • 0 likes

iOS Spotify App only crashes when connected to 3G, works when connected to wireless

First, some background. After updating to 0.6 my spotify app kept crashing whenever I opened it. I closed the app, tried it again. I restarted my iPhone 4. Still didn't work. I reinstalled, no luck. Finally I realized that the app only worked when I ...

  • Regular
  • First, some background. After updating to 0.6 my spotify app kept crashing whenever I opened it. I closed the app, tried it again. I restarted my iPhone 4. Still didn't work. I reinstalled, no luck. ...
  • MichaelJerzak
  • Composer
  • 2375 Views
  • 18 replies
  • 1 likes
  • 2375 Views
  • 18 replies
  • 1 likes

Strange problem, I can't share to Facebook, but I can share to twitter

=== START OF TEMPLATE === DescriptionI can't share any of the music I'm listening to on spotify to Facebook A more detailed description, using numbered steps1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally...

  • Composer
  • === START OF TEMPLATE === Description I can't share any of the music I'm listening to on spotify to Facebook A more detailed description, using numbered steps 1. First I did this 2. Then ...
  • MichaelJerzak
  • Composer
  • 5460 Views
  • 10 replies
  • 0 likes
  • 5460 Views
  • 10 replies
  • 0 likes

Spotify Premium not working on my Iphone

Hello, I just downloaded the spotify premium 30 day free trial today, it works fine on my computer, but when I tried to use it on the app on my Iphone4s it says I am not premium. How can I fix this? Please help!

  • Visitor
  • Hello, I just downloaded the spotify premium 30 day free trial today, it works fine on my computer, but when I tried to use it on the app on my Iphone4s it says I am not premium. How can I fix this? ...
  • MichaelJerzak
  • Composer
  • 561 Views
  • 5 replies
  • 0 likes
  • 561 Views
  • 5 replies
  • 0 likes

Update not working at all

I updated the app over the weekend and it isn't working at all for me now. Even after deleting and reinstalling the app.

  • Casual Listener
  • I updated the app over the weekend and it isn't working at all for me now. Even after deleting and reinstalling the app.
  • brdlc001
  • Newbie
  • 3805 Views
  • 6 replies
  • 1 likes
  • 3805 Views
  • 6 replies
  • 1 likes

Solved!! Unable to download spotify on iPhone 5?

Hello, I have a premium Spotify account, accessing via iPad & Macbook without issues. Recently bought iPhone 5 but unable to download the Spotify app, the download button is constantly greyed out. Any ideas how to resolve this ? The app worked fine o...

  • Casual Listener
  • Hello, I have a premium Spotify account, accessing via iPad & Macbook without issues.  Recently bought iPhone 5 but unable to download the Spotify app, the download button is constantly gr...
  • Peter__
  • Community Legend
  • 27893 Views
  • 7 replies
  • 0 likes
  • 27893 Views
  • 7 replies
  • 0 likes

Spotify did not Sync

Hello, since the moring my Spotify did not sync , and i cant put music into my offline list, can someone help me?

  • Casual Listener
  • Hello, since the moring my Spotify did not sync , and i cant put music into my offline list, can someone help me?
  • Peter__
  • Community Legend
  • 473 Views
  • 3 replies
  • 0 likes
  • 473 Views
  • 3 replies
  • 0 likes