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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 82524 Views
  • 19 replies
  • 37 likes
  • 82524 Views
  • 19 replies
  • 37 likes

Superuser Contribution iOS widget with slots empty

Plan Premium Country Spain Device Ipad 9 Operating System iOS 18 My Question or Issue When I put the widget on the screen only shows the album that it’s playing, and the other 4 slots remain empty. I also try to reinstall the app and the Ipad

  • Casual Listener
  • Plan Premium Country Spain Device Ipad 9 Operating System iOS 18   My Question or Issue When I put the widget on the screen only shows the album that it’s playing, and the ot...
  • Joan
  • Moderator
  • 1910 Views
  • 14 replies
  • 3 likes
  • 1910 Views
  • 14 replies
  • 3 likes

Superuser Contribution Spotify fix this bug with Music Videos/Cover switch

Sometimes and especially the first time when pressing the „Switch to video“ button on a song it switches while showing a small preview of the video, instead of the cover art. It should always show cover art when switching to Music video.Please fix th...

IMG_8570.jpeg IMG_8571.jpeg
  • Roadie
  • Sometimes and especially the first time when pressing the „Switch to video“ button on a song it switches while showing a small preview of the video, instead of the cover art. It should always show co...
  • Joan
  • Moderator
  • 277 Views
  • 3 replies
  • 0 likes
  • 277 Views
  • 3 replies
  • 0 likes

Superuser Contribution Poor audio quality when using bluetooth

I experience poor audio quality when using Bluetooth to stream Spotify audio. I’ve been able to replicate this issue by using Spotify’s microphone talk-to-search feature. The issue can be temporarily resolved by closing the app or restarting the devi...

  • Casual Listener
  • I experience poor audio quality when using Bluetooth to stream Spotify audio. I’ve been able to replicate this issue by using Spotify’s microphone talk-to-search feature. The issue can be temporarily...
  • user-removed
  • Not applicable
  • 19795 Views
  • 11 replies
  • 2 likes
  • audio quality
    bluetooth
  • 19795 Views
  • 11 replies
  • 2 likes

Superuser Contribution Moved to iPhone (AirPods) happens when playing on PC and app is open

Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume controls" for the Mac.Somehow this triggers the iPhone ...

  • Casual Listener
  • Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume cont...
  • Novy
  • Moderator
  • 251 Views
  • 3 replies
  • 0 likes
  • 251 Views
  • 3 replies
  • 0 likes

Superuser Contribution IOS lock screen widget takes up full screen

Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to the previous layout showing only the player or at lea...

  • Newbie
  • Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to th...
  • Ivelina
  • Moderator
  • 624 Views
  • 1 replies
  • 0 likes
  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution I CANT FIND WHERE MY LOCAL FILES ARE STORED ON IPHONE

WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE THEM

  • Visitor
  • WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE ...
  • Eni
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

[Mobile] "New Music For You" Popup: How to disable?

Hi,So, having been a Premium user for many years now, today was quite dissatisfying: There was a deliberate ad on my screen when I opened the app from iOS, a promotion of some new album from some whatever artist.All my notification settings are turne...

  • Casual Listener
  • Hi, So, having been a Premium user for many years now, today was quite dissatisfying: There was a deliberate ad on my screen when I opened the app from iOS, a promotion of some new album from some w...
  • Jasonjcj
  • Newbie
  • 1436 Views
  • 4 replies
  • 6 likes
  • 1436 Views
  • 4 replies
  • 6 likes

Superuser Contribution I can't scroll on the left side of the screen.

It only happens in Spotify, and it's not a issue with my display. Already performed a clean reinstall etc etc.PlanPremiumCountryBrazilDevice(iPhone 6S)Operating System(iOS 15.7.5)My Question or IssueHow do i fix this?

  • Regular
  • It only happens in Spotify, and it's not a issue with my display. Already performed a clean reinstall etc etc. Plan Premium Country Brazil Device (iPhone 6S) Operating System (iOS 15.7.5) ...
  • Maria
  • Moderator
  • 6393 Views
  • 26 replies
  • 1 likes
  • 6393 Views
  • 26 replies
  • 1 likes

Superuser Contribution ¿Por qué no puedo avanzar o retroceder en el tiempo de una canción?

Cuando quiero adelantar un poco para llegar a determinada parte de una canción, no se me permite realizar dicha acción, ya que no aparece el círculo de la barra del tiempo de la canción.

  • Casual Listener
  • Cuando quiero adelantar un poco para llegar a determinada parte de una canción, no se me permite realizar dicha acción, ya que no aparece el círculo de la barra del tiempo de la canción.
  • user-removed
  • Not applicable
  • 11830 Views
  • 17 replies
  • 1 likes
  • 11830 Views
  • 17 replies
  • 1 likes

Superuser Contribution iOS alarm is Silent when using Spotify Sleep Timer

When I set Do Not Disturb > Sleep Focus with an alarm time of 6am and listen to Spotify before bed and set the Sleep Timer to 1 hour or end of episode, my alarm goes off but it is silent, no audio. I am on iOS 18.1 and Spotify 8.9.92. Others have not...

  • Casual Listener
  • When I set Do Not Disturb > Sleep Focus with an alarm time of 6am and listen to Spotify before bed and set the Sleep Timer to 1 hour or end of episode, my alarm goes off but it is silent, no audio...
  • Novy
  • Moderator
  • 954 Views
  • 5 replies
  • 0 likes
  • 954 Views
  • 5 replies
  • 0 likes

Superuser Contribution Will Spotify Premium allow Spotify to work overseas?

I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for two months and I really need Spotify with me. Does ...

  • Newbie
  • I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for ...
  • JAA22
  • Visitor
  • 107235 Views
  • 36 replies
  • 0 likes
  • 107235 Views
  • 36 replies
  • 0 likes

Solved!!Superuser Contribution When I search a song, it's playing on reapeat instead of playing similar ones

PlanPremiumCountryPlDeviceiPhone 13 pmOperating Systemios 17.4.1My Question or IssueSame issue as here, but the solution did not work for me, any further advices? https://community.spotify.com/t5/Android/Similar-songs-not-playing-after-searched-song-...

  • Casual Listener
  • Plan Premium Country Pl Device iPhone 13 pm Operating System ios 17.4.1 My Question or Issue Same issue as here, but the solution did not work for me, any further advices? 🙂  https://...
  • Not applicable
  • 3605 Views
  • 5 replies
  • 0 likes
  • 3605 Views
  • 5 replies
  • 0 likes

Superuser Contribution iPhone 16 Pro and AirPods Pro 2 - Music with hiss static noise

I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classical music loud. I have the latest IOS version and th...

  • Casual Listener
  • I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classic...
  • MihailY
  • Moderator
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps skipping songs (iphone)

Plan: Premium DuoCountry: USADevice: iPhone SEOperating System: iOS 17.5.1 My Question or IssueSpotify keeps skipping songs mid-way through. If I try to go back to the song, it skips it at the same time as before (making me think this is a software i...

  • Visitor
  • Plan: Premium Duo Country: USA Device: iPhone SE Operating System: iOS 17.5.1   My Question or Issue Spotify keeps skipping songs mid-way through. If I try to go back t...
  • Not applicable
  • 1867 Views
  • 12 replies
  • 1 likes
  • 1867 Views
  • 12 replies
  • 1 likes

Can’t stream playlist (just only 2 songs), on my apple watch serie 8

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 91 Views
  • 0 replies
  • 1 likes
  • 91 Views
  • 0 replies
  • 1 likes

Superuser Contribution Playlist Cover

PlanPremiumCountryUnited KingdomDeviceiPhone11Operating SystemMost Recent iOSMy Question or IssueI can’t add my own cover photo, it either says cannot add new image and then prompts me to try again but it never works or it says image too large which ...

  • Visitor
  •   Plan Premium Country United Kingdom Device iPhone11 Operating System Most Recent iOS My Question or Issue I can’t add my own cover photo, it either says cannot add new image and then...
  • DezakiDezaki
  • Newbie
  • 450 Views
  • 2 replies
  • 0 likes
  • 450 Views
  • 2 replies
  • 0 likes

Re: Smart Shuffle keeps turning itself on

I assume this is my problem, although smart. Shuffle is still greyed out what happens. This just started happening today, I didn’t change anything on my phone since yesterday. here’s a Google doc with a series of screenshots of me selecting a song, h...

  • Visitor
  • I assume this is my problem, although smart. Shuffle is still greyed out what happens.  This just started happening today, I didn’t change anything on my phone since yesterday.  here’s a Go...
  • doramagnea93
  • Roadie
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iPad] New Update Won’t Allow Reorder Of Songs In Playlist

Hey, I’m using an iPad Air 2 (IOS 12.2) and the newest update, I think it was either Tuesday 16 April or Wednesday 17 April, seems to have changed they way my playlists work. I like to keep my songs in a custom order where all the songs by a certain ...

  • Visitor
  • Hey, I’m using an iPad Air 2 (IOS 12.2) and the newest update, I think it was either Tuesday 16 April or Wednesday 17 April, seems to have changed they way my playlists work.   I like to keep ...
  • Liswernli
  • Visitor
  • 20841 Views
  • 25 replies
  • 4 likes
  • 20841 Views
  • 25 replies
  • 4 likes

Solved!!Superuser Contribution Adding song to queue then playing a song skips to the song in the queue

Steps to repeat:Add a song to queue,Play a different song.Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played.IOS 18.2 beta(22c5142a) Iphone 15 pro

  • Casual Listener
  • Steps to repeat: Add a song to queue, Play a different song. Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played. IOS 18.2 beta(...
  • RyanHF
  • Casual Listener
  • 467 Views
  • 3 replies
  • 1 likes
  • bug
    iOS
  • 467 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Apple Watch app is unresponsive for at least 5 seconds every time I wake up the screen

PlanPremiumCountryItalyDeviceApple Watch Series 7, iPhone XsOperating SystemWatch OS 10.2, iOS 17.2 My Question or Issue Hi, the Apple Watch app has as a very bad issue, which is that it freezes for 5 seconds or more every time I wake up the screen w...

  • Music Fan
  • Plan Premium Country Italy Device Apple Watch Series 7, iPhone Xs Operating System Watch OS 10.2, iOS 17.2   My Question or Issue   Hi, the Apple Watch app has as a very bad issu...
  • OscarDC
  • Moderator
  • 1246 Views
  • 9 replies
  • 1 likes
  • Apple Watch
    freeze
    Lag
  • 1246 Views
  • 9 replies
  • 1 likes