Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
31854 Views
13 replies
36 likes

31854 Views
13 replies
36 likes

Shuffle Play only even if I have Premium

PlanPremiumCountryLuxembourgDeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI only have Shuffle Play option even if it's disabled. How can I have the Play option like on my iMac? Thx for your answer -gg

xtcpop
Visitor
Plan Premium Country Luxembourg Device iPhone 7 Operating System iOS 12.3.1 My Question or Issue I only have Shuffle Play option even if it's disabled. How can I have the Play option...
2019-07-19 6:11:10 PM
2019-07-19 6:51:23 PM
Brunelicia
Community Legend
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

Certain Songs Not Playable

PlanPremiumUnited States DeviceiPhone10 My Question or IssueI have been running into a problem lately where certain songs by numerous artists will just not allow me to play them. They aren’t grayed out nor do they appear as if they wouldn’t work howe...

BigSkoots
Visitor
Plan Premium United States Device iPhone10 My Question or Issue I have been running into a problem lately where certain songs by numerous artists will just not allow me to play ...
2019-07-19 1:00:14 PM
2019-07-19 5:59:57 PM
chadreed01
Newbie
832 Views
1 replies
1 likes
Broken songs
Won’t play

832 Views
1 replies
1 likes

Solved!! Spotify hide my playlist on my profile

PlanPremiumCountrySingaporeDeviceMacBookPro My Question or IssueI have a playlist that has 500+ followers but Spotify does not let me show it on my public playlists page. I can only see it when i search for the playlist. Someone help me out here. htt...

miinmiin
Casual Listener
Plan Premium Country Singapore Device MacBookPro My Question or Issue I have a playlist that has 500+ followers but Spotify does not let me show it on my public playlists page....
2019-07-16 9:36:06 AM
2019-07-19 5:49:56 PM
badumtss
Composer
1170 Views
3 replies
0 likes

1170 Views
3 replies
0 likes

Songs not playing past an artists top 5 songs

PlanPremiumCountryUSADevice(iPhone 6s)Operating System(iOS 12.3) My Question or Issue When I go to an artists page and select their top song to play, it’ll play all 5 tops songs normally but when the 5th song ends the music stops and it takes me back...

Ktriggas
Visitor
Plan Premium Country USA Device (iPhone 6s) Operating System (iOS 12.3) My Question or Issue When I go to an artists page and select their top song to play, it’ll play all 5 ...
2019-07-19 4:00:43 PM
321 Views
0 replies
0 likes

321 Views
0 replies
0 likes

Volume issues - silencing alarm and ringer

Hi! I’ve been running into an odd issue with iOS Spotify since installing a month or so ago. Essentially it seems as if it sometimes adjusts my phones ringer/alarm volume instead of the app’s volume. As a result I will frequently have the ringer ring...

Bootsfirst
Visitor
Hi! I’ve been running into an odd issue with iOS Spotify since installing a month or so ago. Essentially it seems as if it sometimes adjusts my phones ringer/alarm volume instead of the app’s volume....
2019-07-19 2:01:27 PM
680 Views
0 replies
2 likes

680 Views
0 replies
2 likes

App closes

PlanPremiumCountryNetherlandsDeviceIphone 5Operating SystemiOS 10.3.3My Question or IssueSince the last app update (8.5.14) I cannot open the app. Everytime i try to open Spotify it closes. I tried to delete the app and download it again and I still ...

ricardovr22
Regular
Plan Premium Country Netherlands Device Iphone 5 Operating System iOS 10.3.3 My Question or Issue Since the last app update (8.5.14) I cannot open the app. Everytime i try to open Sp...
2019-07-19 8:58:39 AM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Podcasts don’t download

PlanPremiumCountryUKDevice(iPhone 6s)Operating System(iOS - most up to date) My Question or Issue: when i select the download button on any podcast I just get a spinning circle and it down at download. I have download over cellular, I have reinstalle...

itsmattm
Casual Listener
Plan Premium Country UK Device (iPhone 6s) Operating System (iOS - most up to date) My Question or Issue: when i select the download button on any podcast I just get ...
2019-07-19 8:44:13 AM
527 Views
0 replies
1 likes
podcast

527 Views
0 replies
1 likes

When I try to listen to music, one song keeps automatically playing mid way through the song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try and listen to my music a song keeps automatically playing over my song, I thought ...

Clars001
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2019-07-19 6:26:47 AM
380 Views
0 replies
1 likes

380 Views
0 replies
1 likes

Cant downgrade download quality iphone xs max

PlanFree/Premium DeviceIphone xs maxOperating System(iOS 12.1.4) My Question or IssueI have always downloaded my music on spotify with very high quality now that i have way too many songs and need to downgrade but when i change my download quality in...

memonunez00
Casual Listener
Plan Free/Premium Device Iphone xs max Operating System (iOS 12.1.4) My Question or Issue I have always downloaded my music on spotify with very high quality now that i h...
2019-07-18 11:55:29 PM
2019-07-19 2:40:37 AM
Bethany_Dawn
Community Legend
1041 Views
3 replies
0 likes

1041 Views
3 replies
0 likes

I can’t listen to music without internet

PlanPremiumCountryChileDeviceIphone 6sOperating System 12.3.1 My Question or Issuei have downloaded a list ofplaylist, but, when I don’t have WiFi (not 4G) I cant listen to it, i listen to about 10 seconds and nothing else, please help

user-removed
Visitor
Plan Premium Country Chile Device Iphone 6s Operating System 12.3.1 My Question or Issue i have downloaded a list of playlist, but, when I don’t have WiFi (not 4G) I can...
2019-07-18 9:36:03 PM
2019-07-18 11:33:46 PM
badumtss
Composer
876 Views
1 replies
0 likes

876 Views
1 replies
0 likes

P0 Bug: Cannot clear the queue, cannot play an album, cannot "Play Next"

PremiumCountry Device(iPhone X)Operating System(iOS 12.3.1) The design of the play queue is brain dead. You add a 1,000 song playlist to the play queue, and then, when you want to play another playlist or album, there's no way to remove that playlist...

dmsmith925
Newbie
Premium Country Device (iPhone X) Operating System (iOS 12.3.1) The design of the play queue is brain dead. You add a 1,000 song playlist to the play queue, ...
2019-07-13 7:42:05 PM
2019-07-18 9:25:14 PM
DanifC
Composer
811 Views
1 replies
3 likes

811 Views
1 replies
3 likes

Spotify Pausing Video in Other Apps While It is Paused

PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueWhen using Facebook or Instagram when Spotify is paused in the background, it will always stop the video from playing. Spotify is paused, but it will always show that ...

Mtwiggins
Newbie
Plan Premium Country USA Device iPhone XS Max Operating System iOS 12 My Question or Issue When using Facebook or Instagram when Spotify is paused in the background, it will always s...
2019-07-18 7:35:21 PM
456 Views
0 replies
1 likes

456 Views
0 replies
1 likes

Why have only half my songs moved over when I changed from Android to iPhone?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Mark_browne9716
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-07-18 3:56:31 PM
2019-07-18 4:53:20 PM
Billy-J
Spotify Star
553 Views
1 replies
0 likes

553 Views
1 replies
0 likes

Spotify dies while. connecting to Chromecast on old iPad

Has Just start to happend. Cromecast works with other units. Spoiler (Highlight to read)Spoiler (Highlight to read) Spotify works on other iOS(12.3.1 mod A1599) devices but not the old one(iOS 10.3.3 mod A1458). Have tried restart chromecast, Spotify...

brbaeckl
Newbie
Has Just start to happend. Cromecast works with other units. Spotify works on other iOS(12.3.1 mod A1599) devices but not the old one(iOS 10.3.3 mod A1458). Have tried...
2019-07-18 4:42:34 PM
478 Views
0 replies
0 likes

478 Views
0 replies
0 likes

Songs on Iphone & IPad

I would like to know why I can’t play my list of songs on my IPhone as they will only play for 30 seconds, but on my iPad the same list of songs will play the entire songs in full. I’m a bit confused as to why this is happening, could someone give me...

AussieMale69
Regular
I would like to know why I can’t play my list of songs on my IPhone as they will only play for 30 seconds, but on my iPad the same list of songs will play the entire songs in full. I’m a bit confused...
2019-07-18 11:49:18 AM
2019-07-18 3:20:36 PM
Billy-J
Spotify Star
569 Views
1 replies
0 likes

569 Views
1 replies
0 likes

Solved!!Superuser Contribution [All Platforms][Search] Search by playlist name no longer contains a user's own playlists

Search on both desktop and iOS no longer allows you to search your own playlists by name. Previously if you used the search feature to find one of your own playlists, they would show as the first result after clicking the Playlists category. Now, my ...

apaternite
Music Fan
Search on both desktop and iOS no longer allows you to search your own playlists by name. Previously if you used the search feature to find one of your own playlists, they would show as the first res...
2019-03-19 10:57:58 PM
2019-07-18 10:18:44 AM
Daisy
Spotify Legend
1169 Views
2 replies
2 likes
All Platforms
Search

1169 Views
2 replies
2 likes

Unable to follow/download album playlist

PlanPremiumCountryUK DeviceiPhone XROperating SystemIOS 12.3.1 Spotify version - 8.5.14 when searching for an album or playlist, I used to be able to click follow - now when clicking, it clicks then shows the tick, then straight away ‘unfollows’!! Al...

user-removed
Visitor
Plan Premium Country UK Device iPhone XR Operating System IOS 12.3.1 Spotify version - 8.5.14 when searching for an album or playlist, I used to be able to click foll...
2019-07-17 11:16:00 PM
2019-07-18 4:42:20 AM
Billy-J
Spotify Star
402 Views
1 replies
0 likes

402 Views
1 replies
0 likes

Song menu disappeared

Plan: PremiumCountry: Uk Device: iPhone 8Operating System: iOS 12.3My Question or Issue:on the latest app version under ‘your library’ there is no longer a ‘songs’ menu so how do I randomly play/shuffle all my songs? I can only do this from one playl...

rollo_78
Casual Listener
Plan: Premium Country: Uk Device: iPhone 8 Operating System: iOS 12.3 My Question or Issue: on the latest app version under ‘your library’ there is no longer a ‘songs’ menu ...
2019-07-16 12:30:26 AM
2019-07-17 8:04:05 PM
Billy-J
Spotify Star
1054 Views
3 replies
0 likes

1054 Views
3 replies
0 likes

Resolved.

Sorted out now - couldn't find a delete option.

Uzume
Visitor
Sorted out now - couldn't find a delete option.
2019-07-17 4:38:31 PM
2019-07-17 7:59:47 PM
Billy-J
Spotify Star
401 Views
1 replies
0 likes

401 Views
1 replies
0 likes

Music automatically skips songs every 10 seconds. Same on browser/app/smartphone. Tried resetting pa

PlanPremiumCountrySwedenDevice(iPhone 7, Windows, Mac)Operating System(iOS 10, Windows 7) My Question or IssueI've tried resetting caches, deleting and reinstalling applications, but the song skipping doesn't end. Some days it isn't there other days ...

Goodis
Visitor
Plan Premium Country Sweden Device (iPhone 7, Windows, Mac) Operating System (iOS 10, Windows 7) My Question or Issue I've tried resetting caches, deleting and reinstalling applicati...
2019-07-17 6:34:54 PM
515 Views
0 replies
0 likes

515 Views
0 replies
0 likes

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