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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 29742 Views
  • 13 replies
  • 35 likes
  • 29742 Views
  • 13 replies
  • 35 likes

Music pauses every 30 seconds?

This has been happening on and off for MONTHS now and im getting really tired of it. Basically out of nowhere, spotify will just start automatically pausing whatever i'm listening to every 30-ish seconds. Initially i thought low power mode was causin...

  • Visitor
  • This has been happening on and off for MONTHS now and im getting really tired of it. Basically out of nowhere, spotify will just start automatically pausing whatever i'm listening to every 30-ish sec...
  • Not applicable
  • 4183 Views
  • 2 replies
  • 2 likes
  • 4183 Views
  • 2 replies
  • 2 likes

Superuser Contribution Frequent Freezing & Crashing

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 15.7.7 My Question or IssueWhen I am listening to music and try to skip songs, the app will continue playing the previous song while displaying the next song before ultimately freezing....

  • Visitor
  • Plan Premium Country United States Device iPhone 8 Operating System iOS 15.7.7   My Question or Issue When I am listening to music and try to skip songs, the app will continue playing ...
  • MihailY
  • Moderator
  • 306 Views
  • 5 replies
  • 1 likes
  • 306 Views
  • 5 replies
  • 1 likes

Two devices conflicting on family plan

PlanPremium Family CountryCanadaDevice(iPhone 10 and iPhone 13) My kid’s phone and mine are on different accounts in the family plan but if I play music it plays through his device and vice versa. If I stop the music on both devices and get music pla...

  • Visitor
  •   Plan Premium Family  Country Canada Device (iPhone 10 and iPhone 13)   My kid’s phone and mine are on different accounts in the family plan but if I play music it plays throu...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

iPhone app freezes when swiping through a playlist

Plan: PremiumCountry: UKDevice: iPhone 6SOperating System: iOS 15.7.3 When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping on the screen, if the screen is unlocked. If the screen is locked I usually u...

  • Newbie
  • Plan: Premium Country: UK Device: iPhone 6S Operating System: iOS 15.7.3   When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping o...
  • Billy-J
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution The lyrics In songs suddenly disappeared

PlanPremiumCountryUnited StatesDevice(iPhone 11 pro max)Operating SystemiOS 15 My Question or IssueI had my lyrics for songs on and i missed the date to pay premium again, I went to free Spotify but after I upgraded to premium again the lyrics in son...

  • Newbie
  • Plan Premium Country United States Device (iPhone 11 pro max) Operating System iOS 15   My Question or Issue I had my lyrics for songs on and i missed the date to pay premium again, I ...
  • Rahblah
  • Casual Listener
  • 31768 Views
  • 9 replies
  • 10 likes
  • 31768 Views
  • 9 replies
  • 10 likes

Superuser Contribution When switching apps while a group session is playing, Spotify pauses playback

PlanPremiumCountryAustralia DeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueRepro steps:Join a group sessionSwitch apps (so that Spotify is playing in the background)Switch back (so that Spotify is now back in the foreground)Spotify i...

  • Visitor
  • Plan Premium Country Australia  Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue Repro steps: Join a group session Switch apps (so that Spotify is playing ...
  • jikbag
  • Newbie
  • 1222 Views
  • 8 replies
  • 0 likes
  • 1222 Views
  • 8 replies
  • 0 likes

Superuser Contribution App doesn't save podcast episodes filter

I don't want to see every episode for a specific podcast. I'm crusing down the road and I want to choose a podcast, see ONLY the ones I haven't listened to, select one and go. So, I select the All Episode button, choose "Unplayed" and it filters perf...

  • Casual Listener
  • I don't want to see every episode for a specific podcast.  I'm crusing down the road and I want to choose a podcast, see ONLY the ones I haven't listened to, select one and go. So, I select the ...
  • dan_gan
  • Regular
  • 2990 Views
  • 11 replies
  • 22 likes
  • 2990 Views
  • 11 replies
  • 22 likes

Solved!!Superuser Contribution Spotify for artists app error code 6

PlanFree/PremiumCountryUk iPhone 13 ios 17 but also previous versions for the last 3 months I’ve been getting the attached message on all the stats pages of the Spotify for artists app. Grateful for any advice. I’ve done all the reinstalling, differe...

  • Casual Listener
  • Plan Free/Premium Country Uk  iPhone 13  ios 17 but also previous versions    for the last 3 months I’ve been getting the attached message on all the stats pages of the Spo...
  • Eni
  • Moderator
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes

Issue with device login

PlanPremium DeviceiPhone 12 pro My Question or IssueI changed phones and now I can't login with the new device. I was offline on my old phone, and now that I've entered my login info on the app on the new phone it says that the login failed because I...

  • Newbie
  •   Plan Premium   Device iPhone 12 pro   My Question or Issue I changed phones and now I can't login with the new device. I was offline on my old phone, and now that I've entere...
  • iamhv
  • Newbie
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

DATA SAVER MODE STUCK on IPhone

PlanPremiumCountryUSDevice(iPhone XS MAX,Operating System(iOS 13 My Question or IssueHey, as seen before... I have finally found that I am also stuck on DATA saving mode on IOS. This was a topic a while ago and I have already gone through the thread ...

  • Casual Listener
  • Plan Premium Country US Device (iPhone XS MAX, Operating System (iOS 13   My Question or Issue Hey, as seen before... I have finally found that I am also stuck on DATA saving mode on I...
  • Bb255
  • Visitor
  • 16549 Views
  • 8 replies
  • 1 likes
  • 16549 Views
  • 8 replies
  • 1 likes

Superuser Contribution Local Files not playing on Iphone

I have a bunch of local files on my mac and those songs are playing just fine on my playlist there, but when I try to use it on my phone only four of the songs show up. I've tried everything but nothing seems to fix this. Help!

  • Newbie
  •   I have a bunch of local files on my mac and those songs are playing just fine on my playlist there, but when I try to use it on my phone only four of the songs show up. I've tried e...
  • WagnerBertolini
  • Visitor
  • 17941 Views
  • 25 replies
  • 2 likes
  • 17941 Views
  • 25 replies
  • 2 likes

Superuser Contribution Interactive Widget

PlanPremiumCountryCroatiaDeviceiPhone 11Operating SystemiOS 17 My Question or IssueIs there any way I can get interactive widget for Spotify like Apple Music introduced with new iOS? Even 3rd party apps or something?

  • Newbie
  • Plan Premium Country Croatia Device iPhone 11 Operating System iOS 17   My Question or Issue Is there any way I can get interactive widget for Spotify like Apple Music introduced with ...
  • AlejaR
  • Moderator
  • 821 Views
  • 1 replies
  • 2 likes
  • 821 Views
  • 1 replies
  • 2 likes

Superuser Contribution Hi bitrate on iPad but not on iPhone

iPad ProiPhone 11 Pro MaxSpotify Premium Hi all, I have issues where my iPad has very high bitrate songs downloaded but my iPhone doesn’t. All settings are the same!! The sound quality across devices is like night and day. ive tried to delete the cac...

  • Regular
  • iPad Pro iPhone 11 Pro Max Spotify Premium   Hi all, I have issues where my iPad has very high bitrate songs downloaded but my iPhone doesn’t. All settings are the same!! The sound quality a...
  • JimmyMature
  • Regular
  • 433 Views
  • 2 replies
  • 0 likes
  • 433 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS] Stop whining to Apple and implement Native HomePod support, Airplay 2, Siri support and Lyrics

I get really annoyed that you just keep whining towards Apple while your product is just half complete. Years ago you were whining that Apple kept Siri to themselves, that apple kept HomePod to themselves etc etc. Now everything has opened up and whe...

  • Casual Listener
  • I get really annoyed that you just keep whining towards Apple while your product is just half complete.  Years ago you were whining that Apple kept Siri to themselves, that apple kept HomePod...
  • pangmango
  • Music Fan
  • 2658 Views
  • 16 replies
  • 83 likes
  • iOS
  • 2658 Views
  • 16 replies
  • 83 likes

Solved!!Superuser Contribution Apple watch shows more playlists as downloaded than are available

I use my apple watch for sport where I don't want to carry around my phone with me. That's why I download playlists in spotify. Whenever I use spotify on the watch it feels like the downloaded playlists change. Even though it says that 8 playlists ar...

  • Casual Listener
  • I use my apple watch for sport where I don't want to carry around my phone with me. That's why I download playlists in spotify.   Whenever I use spotify on the watch it feels like the download...
  • pasvadin
  • Casual Listener
  • 648 Views
  • 4 replies
  • 0 likes
  • 648 Views
  • 4 replies
  • 0 likes

Superuser Contribution I am not able to forward music or i cant play my music backward

Worst experience with your music playing experience i am not able to play music at the time of music i want to play

  • Visitor
  • Worst experience with your music playing experience i am not able to play music at the time of music i want to play
  • Dian
  • Spotify Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

(iOS) Premium Student unable to add liked songs/albums on mobile

PlanPremium StudentCountryUSDeviceiPhone 11Operating SystemiOS 16.5 My Question or IssueI recently started premium again (as a student) but on my iPhone the ability to like songs or albums to add them to my liked doesn’t show up unless I log out and ...

  • Newbie
  • Plan Premium Student Country US Device iPhone 11 Operating System iOS 16.5   My Question or Issue I recently started premium again (as a student) but on my iPhone the ability to like s...
  • MateusM
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 242 Views
  • 1 replies
  • 0 likes